Hello, I’m Gerald Ikenna Chioke, a Senior Quality Assurance Engineer with over seven years of experience in software testing, automation, and analytics. I’ve built a track record of delivering reliable, high-quality software by applying scenario, functional, performance, regression, and UX testing across fintech and tech startups in Africa. I’m passionate about building scalable QA processes, mentoring junior analysts, and turning data into action with dashboards and metrics. I excel at collaborating with cross-functional teams to reduce defects, improve test coverage, and accelerate time-to-market while maintaining a strong focus on user experience and security.

Gerald Ikenna Chioke

Hello, I’m Gerald Ikenna Chioke, a Senior Quality Assurance Engineer with over seven years of experience in software testing, automation, and analytics. I’ve built a track record of delivering reliable, high-quality software by applying scenario, functional, performance, regression, and UX testing across fintech and tech startups in Africa. I’m passionate about building scalable QA processes, mentoring junior analysts, and turning data into action with dashboards and metrics. I excel at collaborating with cross-functional teams to reduce defects, improve test coverage, and accelerate time-to-market while maintaining a strong focus on user experience and security.

Available to hire

Hello, I’m Gerald Ikenna Chioke, a Senior Quality Assurance Engineer with over seven years of experience in software testing, automation, and analytics. I’ve built a track record of delivering reliable, high-quality software by applying scenario, functional, performance, regression, and UX testing across fintech and tech startups in Africa.

I’m passionate about building scalable QA processes, mentoring junior analysts, and turning data into action with dashboards and metrics. I excel at collaborating with cross-functional teams to reduce defects, improve test coverage, and accelerate time-to-market while maintaining a strong focus on user experience and security.

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Experience Level

Expert
Expert
Expert
Intermediate

Work Experience

Quality Assurance Engineer Lead at Flutterwave
June 1, 2022 - Present
Led QA across cross-functional squads to identify and resolve 50+ defects per sprint, improving product quality and user satisfaction. Developed and executed 300+ test cases per project, achieving 95% test coverage. Optimized UI testing, improving test coverage and user experience validation by 35%, contributing to increased merchant adoption of the Flutterwave eCommerce Store. Collaborated with Data, Product Management, and Marketing to implement real-time analytics dashboards for 10,000+ merchants. Led API, performance, integration, and regression testing for PayPal DOTs API endpoints (DOTs: PayPal, Venmo, CashApp, Zelle), reducing testing time by 40% and ensuring seamless, bug-free integrations. Led the QA team through UAT for Shiip logistics integration, improving order shipping accuracy by 35% and real-time package tracking reliability. Spearheaded API and database testing for Flutterwave for Business reporting services, optimizing database performance by 40% and reducing report g
Quality Assurance Analyst at Flutterwave
September 1, 2020 - June 30, 2022
Conducted comprehensive testing of mobile applications and APIs; implemented automated testing frameworks, reducing testing time by 25%. Participated in requirement analysis and review sessions, contributing to 10+ projects delivered on time and within budget. Optimized Flutterwave Store merchants' mobile experience through API and mobile testing; improved user experience and flexibility for Flutterwave Store merchants. Enhanced security for the Barter mobile application by integrating Google Authenticator as a 2FA option. Enabled UK/EU customers to fund wallets via Pay with PiP It. TrueLayer integration for EU and UK direct debit funding.
Quality Assurance Analyst at Union Systems Limited
August 1, 2018 - August 31, 2020
Evaluated software requirements and specifications to develop test plans and test cases for functional and non-functional testing. Executed manual and automated test cases, analyzed results, and reported defects for resolution. Collaborated with development teams to prioritize and resolve an average of 30 software defects per week, ensuring timely delivery of high-quality software products.
Software Specialist at Union Systems Limited
May 1, 2017 - August 31, 2018
Provided technical support and assistance to clients in deploying and configuring software solutions. Conducted UAT and gathered feedback, resulting in a 20% increase in product satisfaction ratings.
Software Developer (Intern) at Robotics System
March 1, 2016 - April 30, 2017
Contributed to developing and implementing software solutions for robotics systems, gaining hands-on experience in software development methodologies.

Education

Bachelor of Engineering (B.Eng) in Electronics Engineering at Enugu State University of Science and Technology
August 1, 2013 - December 10, 2025
Bachelor of Engineering (B.Eng) in Electronics Engineering at Enugu State University of Science and Technology
January 11, 2030 - August 1, 2013

Qualifications

ISTQB Certification (In view)
January 11, 2030 - December 10, 2025
ISTQB Certification
January 11, 2030 - December 11, 2025

Industry Experience

Software & Internet, Financial Services, Professional Services