I'm Gianni Zarb, a Gozo-based software and hardware support professional who loves creating practical, user-centered solutions. I blend hands-on technical know-how with strong communication to deliver reliable results and positive experiences for customers and internal teams. I'm passionate about building user-friendly web apps and digital products that solve real-world problems and boost customer satisfaction. I enjoy collaborating with cross-functional teams to translate complex requirements into clear, usable outcomes.

Gianni Zarb

I'm Gianni Zarb, a Gozo-based software and hardware support professional who loves creating practical, user-centered solutions. I blend hands-on technical know-how with strong communication to deliver reliable results and positive experiences for customers and internal teams. I'm passionate about building user-friendly web apps and digital products that solve real-world problems and boost customer satisfaction. I enjoy collaborating with cross-functional teams to translate complex requirements into clear, usable outcomes.

Available to hire

I’m Gianni Zarb, a Gozo-based software and hardware support professional who loves creating practical, user-centered solutions. I blend hands-on technical know-how with strong communication to deliver reliable results and positive experiences for customers and internal teams.

I’m passionate about building user-friendly web apps and digital products that solve real-world problems and boost customer satisfaction. I enjoy collaborating with cross-functional teams to translate complex requirements into clear, usable outcomes.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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Language

English
Fluent
Maltese
Fluent
German
Intermediate
Arabic
Beginner

Work Experience

Technical & Administrative Assistant at Gozo Business Systems LTD
May 1, 2025 - Present
Developed self-paying systems, POS platforms, and websites; designed and built self-service payment solutions; managed hardware installations and customer support; contributed to sales support, client communications, and marketing; translated technical features into clear customer solutions; built meaningful relationships with customers and internal teams.
Technical & Administrative Assistant at Gozo Business Systems LTD
June 1, 2024 - October 1, 2024
Implemented self-service payment system solutions; managed hardware installations and customer support; played an active role in sales support, client communications and marketing; developed understanding of end-user behaviour and customer requirements; translated technical features into customer solutions.

Education

Advanced & Intermediate Levels at Sir M. A. Refalo Sixth Form
September 1, 2024 - May 1, 2026
Secondary Education at Gozo College Secondary School
September 1, 2021 - May 1, 2024

Qualifications

Deloitte Business Plan Competition
December 1, 2024 - February 11, 2026
Grade 8 Theory in Music
October 1, 2025 - February 11, 2026
MDIA Best Use of Tech
May 1, 2025 - February 11, 2026
JA Malta Company Programme
May 1, 2025 - February 11, 2026

Industry Experience

Software & Internet, Professional Services, Media & Entertainment, Education, Other

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
See more

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