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I am a tech-driven, communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I thrive at the intersection of digital tools and learning, collaboration, and development initiatives, delivering practical solutions through customer engagement, problem-solving, and creative media production. I am fluent in English and French (DELF B2 certified) and excel at connecting across cultures to achieve results in dynamic, multicultural environments. I enjoy creating accessible digital experiences and collaborating with cross-functional teams to drive impact.…I am a tech-driven, communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I thrive at the intersection of digital tools and learning, collaboration, and development initiatives, delivering practical solutions through customer engagement, problem-solving, and creative media production. I am fluent in English and French (DELF B2 certified) and excel at connecting across cultures to achieve results in dynamic, multicultural environments. I enjoy creating accessible digital experiences and collaborating with cross-functional teams to drive impact.

KEISSA INEZA

Web Designer, Graphic Designer, Video Editor, +5

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I am a tech-driven, communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I thrive at the intersection of digital tools and learning, collaboration, and development initiatives, delivering practical solutions through customer engagement, problem-solving, and creative media production. I am fluent in English and French (DELF B2 certified) and excel at connecting across cultures to achieve results in dynamic, multicultural environments. I enjoy creating accessible digital experiences and collaborating with cross-functional teams to drive impact.…I am a tech-driven, communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I thrive at the intersection of digital tools and learning, collaboration, and development initiatives, delivering practical solutions through customer engagement, problem-solving, and creative media production. I am fluent in English and French (DELF B2 certified) and excel at connecting across cultures to achieve results in dynamic, multicultural environments. I enjoy creating accessible digital experiences and collaborating with cross-functional teams to drive impact.

Available to hire

I am a tech-driven, communication-oriented graduate with a background in computer networking, web design, and cybersecurity. I thrive at the intersection of digital tools and learning, collaboration, and development initiatives, delivering practical solutions through customer engagement, problem-solving, and creative media production.

I am fluent in English and French (DELF B2 certified) and excel at connecting across cultures to achieve results in dynamic, multicultural environments. I enjoy creating accessible digital experiences and collaborating with cross-functional teams to drive impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

French

Fluent

Work Experience

Waitress & Customer Service Assistant at Mocha Cakes Coffee Shop

April 1, 2023 - December 1, 2023

Handled 40–60 customer orders per shift with accuracy and efficiency. Improved customer satisfaction and retention through attentive service and problem-solving. Supported new staff training and daily operations, ensuring smooth workflow in a fast-paced environment.

Sales Agent at OPPO Kenya

January 1, 2022 - June 1, 2022

Consistently achieved over 120% of monthly sales targets through strong product knowledge and client engagement. Delivered product demonstrations to 15–20 customers daily, tailoring recommendations to individual needs. Strengthened customer loyalty and brand trust through effective communication and after-sales support.

Sales Agent (Commission-Based) at OPPO Kenya

January 1, 2022 - June 1, 2022