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I'm a proactive and driven professional with a passion for logistics, digital commerce, and customer service. Throughout my career, I've learned how to blend operational efficiency with e-commerce strategies to boost sales and enhance customer experience. I thrive on challenges and quickly adapt to new environments, always focused on finding creative and effective solutions. With an entrepreneurial mindset and a strong team spirit, I am constantly looking for ways to innovate and make a difference.…I'm a proactive and driven professional with a passion for logistics, digital commerce, and customer service. Throughout my career, I've learned how to blend operational efficiency with e-commerce strategies to boost sales and enhance customer experience. I thrive on challenges and quickly adapt to new environments, always focused on finding creative and effective solutions. With an entrepreneurial mindset and a strong team spirit, I am constantly looking for ways to innovate and make a difference.

Hamza Boriky

Video Editor, Content Creator, Content Producer, +6

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I'm a proactive and driven professional with a passion for logistics, digital commerce, and customer service. Throughout my career, I've learned how to blend operational efficiency with e-commerce strategies to boost sales and enhance customer experience. I thrive on challenges and quickly adapt to new environments, always focused on finding creative and effective solutions. With an entrepreneurial mindset and a strong team spirit, I am constantly looking for ways to innovate and make a difference.…I'm a proactive and driven professional with a passion for logistics, digital commerce, and customer service. Throughout my career, I've learned how to blend operational efficiency with e-commerce strategies to boost sales and enhance customer experience. I thrive on challenges and quickly adapt to new environments, always focused on finding creative and effective solutions. With an entrepreneurial mindset and a strong team spirit, I am constantly looking for ways to innovate and make a difference.

Available to hire

I’m a proactive and driven professional with a passion for logistics, digital commerce, and customer service. Throughout my career, I’ve learned how to blend operational efficiency with e-commerce strategies to boost sales and enhance customer experience.

I thrive on challenges and quickly adapt to new environments, always focused on finding creative and effective solutions. With an entrepreneurial mindset and a strong team spirit, I am constantly looking for ways to innovate and make a difference.

Skills

Facebook Ads

Copywriting

Experience Level

Facebook Ads

Expert

Copywriting

Intermediate

Language

Arabic

Fluent

English

Fluent

French

Advanced

Portuguese

Beginner

Work Experience

Video Content Moderator at Accent

January 1, 2023 - October 19, 2025

Native Arabic speaker and fluent English communicator with hands-on experience in content moderation, customer service and digital commerce. Responsible for evaluating sensitive or disturbing material (graphic, discriminatory, violent, or explicit), handling privacy requests, and ensuring regulatory compliance. Contributed to quality improvement initiatives and policy feedback. Worked in a multicultural team with strict performance goals. Passionate about online safety, digital content, and fostering healthier virtual communities.

E-commerce Manager & Entrepreneur at Fravak Lda.

January 1, 2024 - October 19, 2025

Managed online stores operations: product catalog, customer support, logistics. Created and managed digital marketing campaigns via Facebook Ads. Officially closed the business in 2024 and transitioned to TVDE activity.

TVDE Driver at Self-employed (TVDE Driver)

January 1, 2023 - Present

Provided transportation services to clients across Lisbon. Maintained punctuality and high level of customer satisfaction.

Customer Support & Market Research at DS Marketing (Morocco)

January 1, 2020 - October 19, 2025

Provided customer service for EDF Electricity via call center. Conducted market studies and statistical analysis. Supported logistics and transportation operations.

Driver & E-commerce Manager at ENI

January 1, 2023 - Present

Managed transportation services and provided excellent customer support.

CEO / Manager E-commerce at Fravak Ltda

January 1, 2022 - January 1, 2023

Launched and managed an online store, implemented Facebook Ads campaigns to drive sales and increase brand visibility.

Content Moderator at Accenture

January 1, 2021 - January 1, 2023

Provided technical support and managed content; assisted customers with content-related inquiries and service issues.

Customer Support & Market Research at DS Marketing

January 1, 2015 - January 1, 2020

Delivered customer support and conducted market research and data analysis.