Available to hire
I’m a results-driven business professional with 16+ years of international experience across the UK, Netherlands, and Pakistan. I specialize in SEO, digital marketing, content strategy, customer service, and business operations, and I’m passionate about helping businesses grow and people succeed. I’ve consistently scaled businesses, led high-performing teams, and delivered measurable growth through innovative strategies.
I’m a strong communicator with a multicultural background, adept at collaborating across functions and geographies. My motivation is to drive value for clients and organizations while fostering learning and development for colleagues and partners alike.
Experience Level
Language
English
Fluent
Urdu
Fluent
Work Experience
Owner at H&H Cleaning
November 1, 2019 - PresentBuilt and managed a growing cleaning business focusing on quality service and customer satisfaction. Implemented efficient operations to increase client retention and referrals. Oversaw financial planning, marketing, and staff management.
Assistant Director at PHEDRATECH
May 1, 2018 - September 2, 2025Directed SEO and content campaigns for over 80 websites, significantly boosting search rankings and visibility. Designed cross-platform marketing strategies to expand client outreach. Mentored junior staff and managed a portfolio of digital projects.
Private Academic Tutor at Naj Private Tutors Ltd
October 1, 2011 - September 2, 2025Tutored students in Mathematics, English, and Science, resulting in improved student performance by up to two grade levels.
Customer Service Advisor at Retail
June 1, 2009 - September 2, 2025Delivered customer support across multiple departments including Grocery, Clothing, and Health & Beauty. Handled issue resolution for a multicultural clientele.
Insurance Advisor at Glasgow, UK
August 1, 2007 - September 2, 2025Assisted clients with insurance solutions during challenging times. Conducted advisory meetings and closed business/home insurance sales.
Radio Host at Glasgow, UK
August 1, 2007 - September 2, 2025Presented live morning shows and engaged listeners in interactive sessions.
Processing Clerk at Warwick, UK
January 1, 2008 - September 2, 2025Supported mortgage clients with applications and provided customer service.
Assistant Director at PHEDRATECH
July 1, 2012 - May 1, 2018Directed SEO and content campaigns for 80+ websites, boosting search rankings and visibility. Designed cross-platform marketing strategies that expanded client outreach. Mentored junior staff and oversaw a portfolio of digital projects.
Private Academic Tutor at Naj Private Tutors Ltd
October 1, 2009 - October 1, 2011Tutored students in Mathematics, English, and Science. Improved student performance by up to 2 grade levels.
Customer Service Advisor at Retail, London
May 1, 2008 - June 1, 2009Delivered customer support across multiple departments including Grocery, Clothing, and Health & Beauty. Handled issue resolution for multicultural clientele.
Insurance Advisor at Glasgow
January 1, 2007 - August 1, 2007Assisted clients with insurance solutions during challenging times. Conducted advisory meetings and closed business/home insurance sales.
Radio Host at Glasgow
January 1, 2007 - August 1, 2007Presented live morning shows and engaged listeners in interactive sessions.
Processing Clerk at Warwick
January 1, 2006 - January 1, 2008Supported mortgage clients with applications and provided customer service.
Education
BA (Hons) Business Management at University of Sunderland
January 1, 2006 - January 1, 2009BA (Hons) Business Management at University of Sunderland
January 11, 2030 - January 1, 2009Qualifications
Industry Experience
Retail, Professional Services, Media & Entertainment, Education, Software & Internet
Experience Level
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