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I am a Calgary-based learning and development leader with more than two decades of experience turning complex ideas into practical training that sticks. I help organizations build learning programs, and create positive customer experiences. I've been a tour guide, emcee, meeting organizer, presenter and facilitator. I've won four "first place" interprovincial speaking competitions. My work spans travel, corporate training, and education—leading multi-country initiatives, partnering with SMEs to design solutions that boost performance and retention. I’m passionate about creating happiness and community through learning and growth.…I am a Calgary-based learning and development leader with more than two decades of experience turning complex ideas into practical training that sticks. I help organizations build learning programs, and create positive customer experiences. I've been a tour guide, emcee, meeting organizer, presenter and facilitator. I've won four "first place" interprovincial speaking competitions. My work spans travel, corporate training, and education—leading multi-country initiatives, partnering with SMEs to design solutions that boost performance and retention. I’m passionate about creating happiness and community through learning and growth.

Harvey Taphorn

Presenter, Instructional Designer, Project Manager, +4

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I am a Calgary-based learning and development leader with more than two decades of experience turning complex ideas into practical training that sticks. I help organizations build learning programs, and create positive customer experiences. I've been a tour guide, emcee, meeting organizer, presenter and facilitator. I've won four "first place" interprovincial speaking competitions. My work spans travel, corporate training, and education—leading multi-country initiatives, partnering with SMEs to design solutions that boost performance and retention. I’m passionate about creating happiness and community through learning and growth.…I am a Calgary-based learning and development leader with more than two decades of experience turning complex ideas into practical training that sticks. I help organizations build learning programs, and create positive customer experiences. I've been a tour guide, emcee, meeting organizer, presenter and facilitator. I've won four "first place" interprovincial speaking competitions. My work spans travel, corporate training, and education—leading multi-country initiatives, partnering with SMEs to design solutions that boost performance and retention. I’m passionate about creating happiness and community through learning and growth.

Available to hire

I am a Calgary-based learning and development leader with more than two decades of experience turning complex ideas into practical training that sticks. I help organizations build learning programs, and create positive customer experiences.

I’ve been a tour guide, emcee, meeting organizer, presenter and facilitator. I’ve won four “first place” interprovincial speaking competitions.

My work spans travel, corporate training, and education—leading multi-country initiatives, partnering with SMEs to design solutions that boost performance and retention. I’m passionate about creating happiness and community through learning and growth.

Skills

LMS

Microsoft Excel

Microsoft Word

Experience Level

LMS

Expert

Microsoft Excel

Expert

Microsoft Word

Expert

Language

English

Fluent

Work Experience

CEO (Chief Experience Officer) at Windigo and G Adventures

October 1, 2025 - October 1, 2025

Leading traveler experiences and creating happiness by connecting remote communities with the economic benefits of the global tourist chain, with a focus on Western Canada.

Sr Manager, Training at ECO Canada

June 1, 2024 - June 1, 2024

Directed the expansion and diversification of nationwide training programs, addressing the needs of 70 staff members and over 1,000 customers. Integrated separate training roles into centralized cohesive efforts. Developed, implemented, and facilitated over a dozen blended training sessions, incorporating various delivery methods to foster a culture of learning and development. Formulated comprehensive training strategies and budgets, establishing program objectives and continuous quality improvement mechanisms. Collaborated with clients, vendors, and subject matter experts to design and enhance learning solutions.

Partner at Crestcom International

May 1, 2022 - May 1, 2022

Led sales initiatives and collaborated with company leaders to identify skills gaps, and design and implement staff training programs across multiple countries. Conducted comprehensive needs analysis across diverse business units to identify learning and development requirements, and tailor training solutions. Developed and facilitated training programs for hundreds of clients including train the trainer, resulting in a 20% increase in productivity and up to $300K in additional revenue per client. Implemented strategic development plans, transforming subject matter experts’ knowledge into effective training content and sessions. Evaluated program quality using KPI, LMS, and ROI metrics, achieving a 50% reduction in staff churn and improved customer retention.