Mapped current‑state business capabilities, value streams, and operational workflows to identify improvement opportunities and alignment with enterprise architecture standards. Facilitated stakeholder workshops, interviews, and process observation sessions to capture requirements and translate findings into epics, features, and user stories. Conducted gap analyses between existing processes and target architecture; quantified impacts related to cost, operational risk, and customer experience. Built executive‑level dashboards and performance reporting using Power BI and Excel to track KPI trends, project health, and realized business value. Supported Agile planning cycles including backlog management, sprint reviews, retrospectives, and user‑story refinement. Led UAT planning, validation, and readiness reviews with business stakeholders and QA teams to ensure solution compliance with requirements. Prepared business cases and ROI‑focused analyses to evaluate operational improvements and technology investments. Delivered process documentation including SOPs, training materials, and process maps while ensuring organizational readiness before go‑live. Provided executive briefings summarizing initiative outcomes, risks, and realized value against forecasted ROI.…Mapped current‑state business capabilities, value streams, and operational workflows to identify improvement opportunities and alignment with enterprise architecture standards. Facilitated stakeholder workshops, interviews, and process observation sessions to capture requirements and translate findings into epics, features, and user stories. Conducted gap analyses between existing processes and target architecture; quantified impacts related to cost, operational risk, and customer experience. Built executive‑level dashboards and performance reporting using Power BI and Excel to track KPI trends, project health, and realized business value. Supported Agile planning cycles including backlog management, sprint reviews, retrospectives, and user‑story refinement. Led UAT planning, validation, and readiness reviews with business stakeholders and QA teams to ensure solution compliance with requirements. Prepared business cases and ROI‑focused analyses to evaluate operational improvements and technology investments. Delivered process documentation including SOPs, training materials, and process maps while ensuring organizational readiness before go‑live. Provided executive briefings summarizing initiative outcomes, risks, and realized value against forecasted ROI.WWWW…