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Hi, I'm Hamza Chakik, a passionate marketing and business development professional with extensive experience across multiple industries including banking, ecommerce, travel, and real estate. With a background in law and fitness training, I bring a unique combination of analytical skills and a dynamic approach to marketing strategies, brand management, and digital platforms. Over the years, I've enjoyed leading teams, managing projects, and driving results that foster business growth and enhanced customer engagement. I thrive on creating innovative marketing campaigns, optimizing digital presence, and utilizing data insights to refine strategies. I’m always eager to collaborate with diverse teams and continue learning to keep up with the ever-evolving marketing landscape. Let’s connect and explore how we can create impactful marketing solutions together!…Hi, I'm Hamza Chakik, a passionate marketing and business development professional with extensive experience across multiple industries including banking, ecommerce, travel, and real estate. With a background in law and fitness training, I bring a unique combination of analytical skills and a dynamic approach to marketing strategies, brand management, and digital platforms. Over the years, I've enjoyed leading teams, managing projects, and driving results that foster business growth and enhanced customer engagement. I thrive on creating innovative marketing campaigns, optimizing digital presence, and utilizing data insights to refine strategies. I’m always eager to collaborate with diverse teams and continue learning to keep up with the ever-evolving marketing landscape. Let’s connect and explore how we can create impactful marketing solutions together!

Hamza Chakik

Digital Marketer, Marketing Strategist, Social Media Manager, +3

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Hi, I'm Hamza Chakik, a passionate marketing and business development professional with extensive experience across multiple industries including banking, ecommerce, travel, and real estate. With a background in law and fitness training, I bring a unique combination of analytical skills and a dynamic approach to marketing strategies, brand management, and digital platforms. Over the years, I've enjoyed leading teams, managing projects, and driving results that foster business growth and enhanced customer engagement. I thrive on creating innovative marketing campaigns, optimizing digital presence, and utilizing data insights to refine strategies. I’m always eager to collaborate with diverse teams and continue learning to keep up with the ever-evolving marketing landscape. Let’s connect and explore how we can create impactful marketing solutions together!…Hi, I'm Hamza Chakik, a passionate marketing and business development professional with extensive experience across multiple industries including banking, ecommerce, travel, and real estate. With a background in law and fitness training, I bring a unique combination of analytical skills and a dynamic approach to marketing strategies, brand management, and digital platforms. Over the years, I've enjoyed leading teams, managing projects, and driving results that foster business growth and enhanced customer engagement. I thrive on creating innovative marketing campaigns, optimizing digital presence, and utilizing data insights to refine strategies. I’m always eager to collaborate with diverse teams and continue learning to keep up with the ever-evolving marketing landscape. Let’s connect and explore how we can create impactful marketing solutions together!

Available to hire

Hi, I’m Hamza Chakik, a passionate marketing and business development professional with extensive experience across multiple industries including banking, ecommerce, travel, and real estate. With a background in law and fitness training, I bring a unique combination of analytical skills and a dynamic approach to marketing strategies, brand management, and digital platforms. Over the years, I’ve enjoyed leading teams, managing projects, and driving results that foster business growth and enhanced customer engagement.

I thrive on creating innovative marketing campaigns, optimizing digital presence, and utilizing data insights to refine strategies. I’m always eager to collaborate with diverse teams and continue learning to keep up with the ever-evolving marketing landscape. Let’s connect and explore how we can create impactful marketing solutions together!

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Advanced

French

Advanced

Work Experience

Marketing/PR Manager at Universal Assets Bank

March 1, 2024 - June 20, 2024

Designed and implemented marketing strategies across digital channels, social media, and mobile applications. Managed marketing platforms, analyzed campaign performance to optimize ROI, and ensured integration with digital infrastructure for unified customer experiences. Developed brand strategies, managed public relations efforts, and conducted market research to enhance brand positioning. Led content creation strategies aligned with marketing objectives and maintained content calendars. Utilized data analytics for marketing insights, adjusted strategies based on data, and coached team members fostering a culture of collaboration and continuous improvement.

Digital Marketing Manager at Mouhajer International Group

May 1, 2023 - March 1, 2024

Supported CEO and General Manager in advertising and marketing across group companies. Planned and executed marketing campaigns including web, SEO/SEM, email, social media, and paid advertisements. Maintained social media presence and optimized digital rankings for group companies. Led outsourcing to marketing agencies, collaborated with internal teams to optimize user experience, managed digital assets credentials, developed and managed websites, coordinated media advertising, and evaluated emerging technologies for adaptation.

Digital Marketing Manager at Tabeer Group LLC

October 1, 2021 - March 1, 2023

Managed digital marketing channels for five travel companies, developing strategies by analyzing economic indicators and competition. Executed web, SEO/SEM, email marketing, social media, and advertising campaigns on multiple platforms. Developed and maintained e-commerce and online booking platforms for six companies, integrated payment solutions, and built inventory through supplier partnerships. Oversaw SEO strategies, conducted keyword research, optimized content, and managed social ads. Set budgets, forecasted ROI, and led marketing teams to maintain social media presence and campaign performance. Directed branding, public relations, advertising, and people management to maximize profits.

Marketing and Business Development Manager (Project Contract) at Abraham Techno Hub

March 1, 2021 - October 1, 2021

Developed annual ecommerce operations and marketing budgets and strategies. Negotiated commercial conditions with B2B suppliers and regional teams. Established marketing exposure for partners, managed affiliate marketing programs, led onboarding of sellers and service providers, implemented new business strategies, developed business cases, represented company at events, and maintained partner relationships. Monitored service experience to identify operational risks and collaborated on delivering solutions.

Marketing Operations Manager (Project Contract) at Meezzaa Technology LLC

January 1, 2021 - March 1, 2021

Set growth strategy and marketing plans, implemented partnership strategies with vendors, designed ecommerce strategies and procedures. Managed company channels, digital infrastructure, and daily operations. Reported to CEO on expansion deals and activities. Established ecommerce infrastructure and departments with work plans and policies. Oversaw digital marketing and content creation, communicated with partners and service providers, purchased and monitored software development, and documented operations and training materials.

Legal Escalations Specialist at Noon Ecommerce Solutions

January 1, 2020 - December 31, 2020

Handled legal escalations and coordination with governmental economic departments. Maintained and improved company policies to align with legal regulations related to e-shopping.

Cost Allocation Manager at Noon Ecommerce Solutions

January 1, 2020 - December 31, 2020

Processed compensations and financial costs related to customer issue resolutions. Approved budgets and allocated costs to responsible parties. Documented and reported compensation costs to management and assisted in cost reduction. Analyzed financial loss risks and provided solutions to reduce or reallocate costs.

Escalations Specialist at Noon Ecommerce Solutions

January 1, 2019 - December 31, 2019

Supported departments in managing and resolving customer complaints. Handled escalated cases applying company policies and procedures.

Operations and Process Specialist at Noon Ecommerce Solutions

January 1, 2019 - December 31, 2019

Coordinated with multiple company departments to assign tasks improving services. Identified abusive activities, escalated trending issues, and reported solutions to management.

Subject Matter Expert – Content Moderation at Facebook MENA

January 1, 2018 - November 30, 2018

Provided live policy support for content moderators. Updated team members on policy changes. Audited quality and accuracy of content moderation at team level. Reviewed business ads for compliance with Facebook/Instagram regulations.

Customer Service Agent at Noon Ecommerce Solutions

January 1, 2018 - December 31, 2018

Responded to customer communications and assisted in e-shopping processes by providing brand specifications, technical support, and tracking.

Content Moderator at Facebook MENA

September 1, 2017 - January 1, 2018

Reviewed user-reported content applying platform policies. Detected harmful content impacting platform safety. Escalated high priority cases and reported spam trends.

Sales and Customer Service Team Leader at Lead Capital Markets - Trade.com

January 1, 2017 - August 31, 2017

Oversaw daily team operations, distributed workload, maintained motivation and performance, kept team updated on process changes, and monitored achievement of targets.

Sales and Customer Support Agent at Lead Capital Markets - Trade.com

January 1, 2016 - December 31, 2016

Responded to customer queries and complaints, promoted company services, assisted in client registrations, maintained and increased sales targets, and escalated critical complaints to relevant departments.