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Data Analyst with hands-on experience delivering data-driven dashboards, automated reporting, and operational analytics solutions that improve decision-making and customer experience. At Beanfield, I built an outage reporting and notification workflow to speed up escalations and improve visibility for managers and customer communications, developed a weekly schedule rotation app with gap/coverage analytics to support multiple departments, and created a CSAT dashboard to analyze customer feedback trends and classify issues by department responsibility. As the founder of Datawaves, I designed analytics platforms that transform field data into actionable insights to support telecom operators’ planning and performance analysis, and I also contributed to IoT data reporting and KPI tracking with AdsumNet. Certified Data Analyst with a strong focus on practical, business-ready insights.…Data Analyst with hands-on experience delivering data-driven dashboards, automated reporting, and operational analytics solutions that improve decision-making and customer experience. At Beanfield, I built an outage reporting and notification workflow to speed up escalations and improve visibility for managers and customer communications, developed a weekly schedule rotation app with gap/coverage analytics to support multiple departments, and created a CSAT dashboard to analyze customer feedback trends and classify issues by department responsibility. As the founder of Datawaves, I designed analytics platforms that transform field data into actionable insights to support telecom operators’ planning and performance analysis, and I also contributed to IoT data reporting and KPI tracking with AdsumNet. Certified Data Analyst with a strong focus on practical, business-ready insights.

Hamza Abdelmalek

Data Analyst, Developer, Project Manager, +1

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Data Analyst with hands-on experience delivering data-driven dashboards, automated reporting, and operational analytics solutions that improve decision-making and customer experience. At Beanfield, I built an outage reporting and notification workflow to speed up escalations and improve visibility for managers and customer communications, developed a weekly schedule rotation app with gap/coverage analytics to support multiple departments, and created a CSAT dashboard to analyze customer feedback trends and classify issues by department responsibility. As the founder of Datawaves, I designed analytics platforms that transform field data into actionable insights to support telecom operators’ planning and performance analysis, and I also contributed to IoT data reporting and KPI tracking with AdsumNet. Certified Data Analyst with a strong focus on practical, business-ready insights.…Data Analyst with hands-on experience delivering data-driven dashboards, automated reporting, and operational analytics solutions that improve decision-making and customer experience. At Beanfield, I built an outage reporting and notification workflow to speed up escalations and improve visibility for managers and customer communications, developed a weekly schedule rotation app with gap/coverage analytics to support multiple departments, and created a CSAT dashboard to analyze customer feedback trends and classify issues by department responsibility. As the founder of Datawaves, I designed analytics platforms that transform field data into actionable insights to support telecom operators’ planning and performance analysis, and I also contributed to IoT data reporting and KPI tracking with AdsumNet. Certified Data Analyst with a strong focus on practical, business-ready insights.

Available to hire

Data Analyst with hands-on experience delivering data-driven dashboards, automated reporting, and operational analytics solutions that improve decision-making and customer experience. At Beanfield, I built an outage reporting and notification workflow to speed up escalations and improve visibility for managers and customer communications, developed a weekly schedule rotation app with gap/coverage analytics to support multiple departments, and created a CSAT dashboard to analyze customer feedback trends and classify issues by department responsibility. As the founder of Datawaves, I designed analytics platforms that transform field data into actionable insights to support telecom operators’ planning and performance analysis, and I also contributed to IoT data reporting and KPI tracking with AdsumNet. Certified Data Analyst with a strong focus on practical, business-ready insights.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

French

Fluent

English

Fluent

Work Experience

Senior Specialist Technical Support at Beanfield Technology Canada

December 1, 2024 - Present

Developing a data-driven outage identification solution; provided high-level technical support for Commercial and VIP tickets; assisted NOC and GIS teams in troubleshooting complex network issues; managed multiple circuits across vendors; collected, verified, and resolved design-related issues to ensure accurate implementation.

Technology IoT Innovation Manager at Djezzy MNO, Algeria

January 1, 2024 - December 31, 2024

Spearheaded multiple IoT and NB-IoT projects (Smart Water Metering, NB-IoT Smart Parking and Traffic Signal Automation); led IPv6 migration strategies and developed secure, high-capacity networks; led cross-functional teams to align technological development with business strategies.

Manager & Chief Architect (Self-employed) at Datawaves, UK

January 1, 2021 - December 31, 2024

Founded a start-up focused on RF Mobile Wireless Network, Drive Testing, and IoT systems; developed innovative frameworks for RF optimization in dense areas; delivered customized IoT solutions addressing urban mobility and smart city needs; integrated over 500 sensors with cloud infrastructure for real-time monitoring; pioneered the use of drones in RF surveying.

Innovation & Infrastructure Lead Engineer at Hyperoptic, UK

January 1, 2021 - December 31, 2023

Led planning and deployment of the UK’s largest fiber-optic network; achieved 23,000 installations with a reach of over 30,000 households and commercial units; developed and implemented advanced QGIS-based planning solutions to resolve complex network design challenges and improve installation timelines.

Operational Consultant IoT Engineer at AdsumNet, UK

January 1, 2020 - December 31, 2020

Designed, assembled, and deployed advanced parking sensor systems using Bluetooth, Wireless, and NRF technologies; led the integration of sensors with Cassia Gateway parking radars by developing Linux-based solutions and Python scripts to enable real-time data acquisition and communication.

Senior Transport Engineer (Remote) at Ooredoo, Algeria

January 1, 2019 - December 31, 2022

Designed DWDM/Ethernet/SDH/PDH networks; prepared work orders for re-routing traffic, upgrading links, metro links and new sites; designed O&M networks from MPLS E2E sites with multiple vendors; managed ~100 work orders per month.

Technical Advisor Level 2 at TP-Apple, Canada

January 1, 2018 - December 31, 2019

Provided technical guidance and support across IP transport, training colleagues in IP and switching for 3G/4G projects; contributed to upgrading, installing new sites, metro and backhaul connections; supervised O&M platforms.

Senior Transport Engineer at Ooredoo, Algeria

January 1, 2014 - December 31, 2018

IP transport performance (Ethernet O&M); monitoring KPIs (delay, packet loss, jitter); oversaw O&M platform for networks with multiple vendors; led upgrade projects and site deployments; trained colleagues.

Back Office Transport Engineer at Ericsson, Algeria

January 1, 2011 - December 31, 2014

Provided technical support for Ericsson equipment including Mini-Link TN, SPO1410/SPO1460, Marconi and MDRS; supported network operations and maintenance activities.

Education

Master Degree in Electronics Telecommunication at Bejaia University, Algeria

January 1, 2005 - January 1, 2010

Qualifications

Data Analyst Accelerator

January 1, 2023 - December 21, 2025

Public Speaking Certification

January 1, 2023 - December 21, 2025

CompTIA A+