Available to hire
I am Md Mishfaq Ahmed, an engineer, mentor, researcher, and developer with a passion for building scalable software and advancing AI. I have extensive experience across software engineering, data science, and NLP, with a strong track record in academia and industry. I enjoy turning complex problems into practical, accessible solutions.
I focus on NLP, information retrieval, and AI safety, and I thrive on mentoring students and collaborating with diverse teams to bridge research and real-world impact. My journey spans universities and leading tech companies, and I remain curious about how to apply AI responsibly to make a positive difference.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Bengali
Fluent
English
Advanced
Work Experience
Technical Consultant at Self-employed
July 1, 2024 - PresentSpecializing in Generative AI, Explainable AI, AI safety and regulations. Design comprehensive studies and research methodologies for AI implementation and evaluation. Develop and conduct training sessions for computer science professionals, machine learning engineers, and GED tutors. Create customized testing sessions for students at various educational levels. Provide domain-specific AI consulting and training programs tailored to industry requirements. Deliver specialized workshops and educational content for diverse professional audiences.
Graduate Student at The University of Memphis
July 1, 2024 - July 31, 2025Conducted research on the DeepTutor project at IIS, developing two exploratory research projects and one feedback pipeline. Applied user-user collaborative recommendation algorithms for improved tutoring topic recommendations. Explored paragraph interestingness analysis and automated question generation for reading comprehension. Developed feedback systems for designers and developers to provide performance insights. Improved gold standard answers based on student responses. Served as Teaching Assistant/Instructor for Programming, Data Structure, Algorithm, and Data Mining courses. Conducted exploratory research on neural network search space shape and evolution for large language models and investigated relationships between various parameters in large language models.
Software Engineer at Microsoft
February 1, 2018 - July 31, 2025Worked in Microsoft SharePoint team at main campus. Full-time Software Engineer in People and Organization Platform (POP) team. Focused on tenant provisioning pipeline development and design. Developed provisioning test suites, certificate roll management, and one-time tenant property handling. Led global teams to identify and solve real-time provisioning pipeline issues. Performed Primary and Backup On-Call Engineer roles.
Software Engineer at IMC Companies
January 1, 2016 - July 31, 2025Designed and developed interface between Sixth Wheel Software and RandMcNally devices. Implemented real-time shipment status information, driver communication, and route assistance features.
Graduate Research Assistant at University of Memphis
January 1, 2015 - July 31, 2025Designed and developed Android-based Autosense Field Study Framework. Conducted research in wireless sensor networks and ecological momentary assessment (EMA) scheduling. Worked on large-scale collaborative research projects in WiseMANET lab. Optimized sampling and wireless communication to maximize system lifetime. Focused on timely detection of behavioral events such as stress, craving, and panic attacks.
Graduate Teaching Assistant at University of Memphis
September 1, 2014 - July 31, 2025Teaching assistant for Programming, Algorithm, and Data Structure courses. Conducted classes and workshops, formulated problems, and assisted with student problem-solving.
Software Intern at Smith and Nephew Healthcare Private Limited
October 1, 2013 - July 31, 2025Software Engineering Intern for Knee Transplant development project. Applied clustering and classification algorithms for optimal knee transplant fitting.
Instructor at Leading University
August 1, 2010 - July 31, 2025Lecturer in Department of Computer Science and Engineering. Guest Lecturer in Department of Civil Engineering.
Software Engineer at AfriGIS
March 1, 2009 - July 31, 2025Developed social networking solution for mobile and other platforms for the GRID PLUS Project. Implemented location-based multimedia features and GIS functionality for Pretoria and Johannesburg. Managed very large-scale data on server backend. Developed mobile UI using J2ME. Created proprietary Java-based software for mobile platforms in BEYOND PAYMENT Project. Implemented prepaid airtime and electricity bill payment systems. Managed vendor relationships with Standard Bank of South Africa. Developed two-tier JBoss server architecture.
Junior Software Engineer at Vonair Inc.
March 1, 2008 - July 31, 2025Worked on BroadWorks Communicator project.
Technical Consultant at Self-employed
July 1, 2024 - PresentSpecializing in Generative AI, Explainable AI, AI safety and regulations. Design comprehensive studies and research methodologies for AI implementation and evaluation. Develop and conduct training sessions for computer science professionals, machine learning engineers, and GED tutors. Create customized testing sessions for students across various educational levels. Provide domain-specific AI consulting and training programs tailored to industry requirements. Deliver specialized workshops and educational content for diverse professional audiences.
Graduate Student at The University of Memphis
July 1, 2024 - July 31, 2025Conducted research on the DeepTutor project at IIS, developing exploratory research projects and a feedback pipeline. Applied user-user collaborative recommendation algorithms for improved tutoring topic recommendations. Explored paragraph interestingness analysis and automated question generation for reading comprehension. Developed feedback systems to provide performance insights. Improved gold standard answers based on student responses. Served as Teaching Assistant/Instructor for programming, data structure, algorithm, and data mining courses. Conducted neural network research on LLM parameters in the Department of Mathematics.
Software Engineer at Microsoft
February 28, 2018 - July 31, 2025Worked in Microsoft SharePoint team focusing on tenant provisioning pipeline development and design. Developed provisioning test suites, certificate roll management, and one-time tenant property handling. Led global teams to identify and solve real-time provisioning pipeline issues. Performed primary and backup on-call engineer responsibilities.
Software Engineer at IMC Companies
January 31, 2016 - July 31, 2025Designed and developed interface between Sixth Wheel Software and RandMcNally devices. Implemented real-time shipment status, driver communication, and route assistance features.
Graduate Research Assistant at University of Memphis
January 31, 2015 - July 31, 2025Designed and developed Android-based Autosense Field Study Framework. Conducted research in wireless sensor networks and ecological momentary assessment scheduling. Worked on large-scale collaborative research projects, optimizing sampling and wireless communication to maximize system lifetime. Focused on timely detection of behavioral events such as stress, craving, and panic attacks.
Graduate Teaching Assistant at University of Memphis
September 30, 2014 - July 31, 2025Teaching assistant for programming, algorithms, and data structure courses. Conducted classes and workshops, formulated problems, and assisted students with problem-solving.
Software Intern at Smith and Nephew Healthcare Private Limited
October 31, 2013 - July 31, 2025Software Engineering Intern on Knee Transplant development project. Applied clustering and classification algorithms for optimal knee transplant fitting.
Instructor at Leading University
August 31, 2010 - July 31, 2025Lecturer in Department of Computer Science and Engineering and guest lecturer in Department of Civil Engineering.
Software Engineer at AfriGIS
March 31, 2009 - July 31, 2025Developed social networking solutions and location-based multimedia features with GIS functionality. Managed large-scale server backend data and developed mobile UI using J2ME. Created Java-based software for prepaid airtime and electricity bill payment systems. Managed vendor relationships and developed two-tier JBoss server architecture.
Junior Software Engineer at Vonair Inc.
March 31, 2008 - July 31, 2025Worked on BroadWorks Communicator project.
Technical Consultant at Self-employed
July 1, 2024 - PresentWorking in the domain of Generative AI, Explainable AI, AI safety and regulations.
Graduate Student at The University of Memphis
July 1, 2024 - September 26, 2025Graduate student in the Department of Electrical and Computer Engineering. Conducted research on the DeepTutor project at IIS, including development of exploratory research projects and a feedback pipeline, exploring user-user collaborative recommendations for tutoring topic recommendations, and improving the system's gold standard answers with student feedback. Also served as Teaching Assistant/Instructor for Programming, Data Structures, Algorithms, and Data Mining. Additionally, pursued graduate work in Mathematics on neural network search space analysis.
Software Engineer at Microsoft
February 1, 2018 - September 26, 2025Worked in the SharePoint team on the POP (People and Organization Platform) provisioning pipeline. Designed provisioning test suites, certificate handling, and one-time set properties for tenants. Led a global team to identify and resolve provisioning pipeline issues and served as Primary and Backup On-Call Engineer.
Software Engineer at IMC Companies
January 1, 2016 - September 26, 2025Designed and developed interface between Sixth Wheel Software and Rand McNally devices to provide real-time shipment status, driver communications, and route assistance.
Graduate Research Assistant at University of Memphis
January 1, 2015 - September 26, 2025Designed and developed Android-based Autosense Field Study Framework; conducted research in WiseMANET lab on EMA scheduling to enable timely detection of behavioral events and optimize sampling and wireless communication for system lifetime. Also contributed to technical writings and documentation.
Graduate Teaching Assistant at University of Memphis
September 1, 2014 - September 26, 2025Teaching assistant for Programming, Algorithms, Data Structures; led workshops and problem-solving sessions.
Software Intern at SMITH AND NEPHEW HEALTHCARE PRIVATE LIMITED
October 1, 2013 - September 26, 2025Software Engineering intern for Knee Transplant development project; applied clustering and classification algorithms.
Lead University Instructor at University (The University of Memphis or equivalent)
August 1, 2010 - September 26, 2025Lecturer, Department of Computer Science and Engineering; Guest Lecturer, Civil Engineering.
Software Engineer at AfriGIS
March 1, 2009 - September 26, 2025Worked on GRID PLUS and two major projects: GIS-based location-aware multimedia features and related backend processing.
Junior Software Engineer at Vonair Inc.
March 1, 2008 - September 26, 2025BroadWorks integration and software development tasks.
Education
Doctor of Philosophy (PhD) at The University of Memphis
January 1, 2017 - December 31, 2020Master's Degree at The University of Memphis
January 1, 2010 - December 31, 2014BSc Engineering at Bangladesh University of Engineering and Technology
January 1, 2004 - December 31, 2007Higher Secondary School Certificate at MC College Sylhet
January 11, 2030 - July 31, 2025Secondary School Certificate at Sylhet Govt High School
January 11, 2030 - July 31, 2025Doctor of Philosophy (PhD) at The University of Memphis
January 1, 2017 - December 31, 2020Master's Degree at The University of Memphis
January 1, 2010 - December 31, 2014BSc Engineering at Bangladesh University of Engineering and Technology
January 1, 2004 - December 31, 2007PhD at The University of Memphis
January 1, 2017 - January 1, 2020Master's Degree at The University of Memphis
January 1, 2010 - January 1, 2014BSc Engg at Bangladesh University of Engineering and Technology
January 1, 2004 - January 1, 2007Qualifications
Microsoft 365 Copilot First Look
January 11, 2030 - July 31, 2025Introduction to Artificial Intelligence
January 11, 2030 - July 31, 2025Safeguarding AI
January 11, 2030 - July 31, 2025AI Pair Programming with GitHub Copilot X
January 11, 2030 - July 31, 2025Advanced NLP with Python for Machine Learning
January 11, 2030 - July 31, 2025Microsoft 365 Copilot First Look
January 11, 2030 - September 26, 2025Introduction to Artificial Intelligence
January 11, 2030 - September 26, 2025Safeguarding AI
January 11, 2030 - September 26, 2025AI Pair Programming with GitHub Copilot X
January 11, 2030 - September 26, 2025Advanced NLP with Python for Machine Learning
January 11, 2030 - September 26, 2025Industry Experience
Software & Internet, Education, Professional Services, Healthcare, Transportation & Logistics, Other
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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