I am Md Mishfaq Ahmed, an engineer, mentor, researcher, and developer with a passion for building scalable software and advancing AI. I have extensive experience across software engineering, data science, and NLP, with a strong track record in academia and industry. I enjoy turning complex problems into practical, accessible solutions. I focus on NLP, information retrieval, and AI safety, and I thrive on mentoring students and collaborating with diverse teams to bridge research and real-world impact. My journey spans universities and leading tech companies, and I remain curious about how to apply AI responsibly to make a positive difference.

Md Mishfaq Ahmed

I am Md Mishfaq Ahmed, an engineer, mentor, researcher, and developer with a passion for building scalable software and advancing AI. I have extensive experience across software engineering, data science, and NLP, with a strong track record in academia and industry. I enjoy turning complex problems into practical, accessible solutions. I focus on NLP, information retrieval, and AI safety, and I thrive on mentoring students and collaborating with diverse teams to bridge research and real-world impact. My journey spans universities and leading tech companies, and I remain curious about how to apply AI responsibly to make a positive difference.

Available to hire

I am Md Mishfaq Ahmed, an engineer, mentor, researcher, and developer with a passion for building scalable software and advancing AI. I have extensive experience across software engineering, data science, and NLP, with a strong track record in academia and industry. I enjoy turning complex problems into practical, accessible solutions.

I focus on NLP, information retrieval, and AI safety, and I thrive on mentoring students and collaborating with diverse teams to bridge research and real-world impact. My journey spans universities and leading tech companies, and I remain curious about how to apply AI responsibly to make a positive difference.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Bengali
Fluent
English
Advanced

Work Experience

Technical Consultant at Self-employed
July 1, 2024 - Present
Specializing in Generative AI, Explainable AI, AI safety and regulations. Design comprehensive studies and research methodologies for AI implementation and evaluation. Develop and conduct training sessions for computer science professionals, machine learning engineers, and GED tutors. Create customized testing sessions for students at various educational levels. Provide domain-specific AI consulting and training programs tailored to industry requirements. Deliver specialized workshops and educational content for diverse professional audiences.
Graduate Student at The University of Memphis
July 1, 2024 - July 31, 2025
Conducted research on the DeepTutor project at IIS, developing two exploratory research projects and one feedback pipeline. Applied user-user collaborative recommendation algorithms for improved tutoring topic recommendations. Explored paragraph interestingness analysis and automated question generation for reading comprehension. Developed feedback systems for designers and developers to provide performance insights. Improved gold standard answers based on student responses. Served as Teaching Assistant/Instructor for Programming, Data Structure, Algorithm, and Data Mining courses. Conducted exploratory research on neural network search space shape and evolution for large language models and investigated relationships between various parameters in large language models.
Software Engineer at Microsoft
February 1, 2018 - July 31, 2025
Worked in Microsoft SharePoint team at main campus. Full-time Software Engineer in People and Organization Platform (POP) team. Focused on tenant provisioning pipeline development and design. Developed provisioning test suites, certificate roll management, and one-time tenant property handling. Led global teams to identify and solve real-time provisioning pipeline issues. Performed Primary and Backup On-Call Engineer roles.
Software Engineer at IMC Companies
January 1, 2016 - July 31, 2025
Designed and developed interface between Sixth Wheel Software and RandMcNally devices. Implemented real-time shipment status information, driver communication, and route assistance features.
Graduate Research Assistant at University of Memphis
January 1, 2015 - July 31, 2025
Designed and developed Android-based Autosense Field Study Framework. Conducted research in wireless sensor networks and ecological momentary assessment (EMA) scheduling. Worked on large-scale collaborative research projects in WiseMANET lab. Optimized sampling and wireless communication to maximize system lifetime. Focused on timely detection of behavioral events such as stress, craving, and panic attacks.
Graduate Teaching Assistant at University of Memphis
September 1, 2014 - July 31, 2025
Teaching assistant for Programming, Algorithm, and Data Structure courses. Conducted classes and workshops, formulated problems, and assisted with student problem-solving.
Software Intern at Smith and Nephew Healthcare Private Limited
October 1, 2013 - July 31, 2025
Software Engineering Intern for Knee Transplant development project. Applied clustering and classification algorithms for optimal knee transplant fitting.
Instructor at Leading University
August 1, 2010 - July 31, 2025
Lecturer in Department of Computer Science and Engineering. Guest Lecturer in Department of Civil Engineering.
Software Engineer at AfriGIS
March 1, 2009 - July 31, 2025
Developed social networking solution for mobile and other platforms for the GRID PLUS Project. Implemented location-based multimedia features and GIS functionality for Pretoria and Johannesburg. Managed very large-scale data on server backend. Developed mobile UI using J2ME. Created proprietary Java-based software for mobile platforms in BEYOND PAYMENT Project. Implemented prepaid airtime and electricity bill payment systems. Managed vendor relationships with Standard Bank of South Africa. Developed two-tier JBoss server architecture.
Junior Software Engineer at Vonair Inc.
March 1, 2008 - July 31, 2025
Worked on BroadWorks Communicator project.
Technical Consultant at Self-employed
July 1, 2024 - Present
Specializing in Generative AI, Explainable AI, AI safety and regulations. Design comprehensive studies and research methodologies for AI implementation and evaluation. Develop and conduct training sessions for computer science professionals, machine learning engineers, and GED tutors. Create customized testing sessions for students across various educational levels. Provide domain-specific AI consulting and training programs tailored to industry requirements. Deliver specialized workshops and educational content for diverse professional audiences.
Graduate Student at The University of Memphis
July 1, 2024 - July 31, 2025
Conducted research on the DeepTutor project at IIS, developing exploratory research projects and a feedback pipeline. Applied user-user collaborative recommendation algorithms for improved tutoring topic recommendations. Explored paragraph interestingness analysis and automated question generation for reading comprehension. Developed feedback systems to provide performance insights. Improved gold standard answers based on student responses. Served as Teaching Assistant/Instructor for programming, data structure, algorithm, and data mining courses. Conducted neural network research on LLM parameters in the Department of Mathematics.
Software Engineer at Microsoft
February 28, 2018 - July 31, 2025
Worked in Microsoft SharePoint team focusing on tenant provisioning pipeline development and design. Developed provisioning test suites, certificate roll management, and one-time tenant property handling. Led global teams to identify and solve real-time provisioning pipeline issues. Performed primary and backup on-call engineer responsibilities.
Software Engineer at IMC Companies
January 31, 2016 - July 31, 2025
Designed and developed interface between Sixth Wheel Software and RandMcNally devices. Implemented real-time shipment status, driver communication, and route assistance features.
Graduate Research Assistant at University of Memphis
January 31, 2015 - July 31, 2025
Designed and developed Android-based Autosense Field Study Framework. Conducted research in wireless sensor networks and ecological momentary assessment scheduling. Worked on large-scale collaborative research projects, optimizing sampling and wireless communication to maximize system lifetime. Focused on timely detection of behavioral events such as stress, craving, and panic attacks.
Graduate Teaching Assistant at University of Memphis
September 30, 2014 - July 31, 2025
Teaching assistant for programming, algorithms, and data structure courses. Conducted classes and workshops, formulated problems, and assisted students with problem-solving.
Software Intern at Smith and Nephew Healthcare Private Limited
October 31, 2013 - July 31, 2025
Software Engineering Intern on Knee Transplant development project. Applied clustering and classification algorithms for optimal knee transplant fitting.
Instructor at Leading University
August 31, 2010 - July 31, 2025
Lecturer in Department of Computer Science and Engineering and guest lecturer in Department of Civil Engineering.
Software Engineer at AfriGIS
March 31, 2009 - July 31, 2025
Developed social networking solutions and location-based multimedia features with GIS functionality. Managed large-scale server backend data and developed mobile UI using J2ME. Created Java-based software for prepaid airtime and electricity bill payment systems. Managed vendor relationships and developed two-tier JBoss server architecture.
Junior Software Engineer at Vonair Inc.
March 31, 2008 - July 31, 2025
Worked on BroadWorks Communicator project.
Technical Consultant at Self-employed
July 1, 2024 - Present
Working in the domain of Generative AI, Explainable AI, AI safety and regulations.
Graduate Student at The University of Memphis
July 1, 2024 - September 26, 2025
Graduate student in the Department of Electrical and Computer Engineering. Conducted research on the DeepTutor project at IIS, including development of exploratory research projects and a feedback pipeline, exploring user-user collaborative recommendations for tutoring topic recommendations, and improving the system's gold standard answers with student feedback. Also served as Teaching Assistant/Instructor for Programming, Data Structures, Algorithms, and Data Mining. Additionally, pursued graduate work in Mathematics on neural network search space analysis.
Software Engineer at Microsoft
February 1, 2018 - September 26, 2025
Worked in the SharePoint team on the POP (People and Organization Platform) provisioning pipeline. Designed provisioning test suites, certificate handling, and one-time set properties for tenants. Led a global team to identify and resolve provisioning pipeline issues and served as Primary and Backup On-Call Engineer.
Software Engineer at IMC Companies
January 1, 2016 - September 26, 2025
Designed and developed interface between Sixth Wheel Software and Rand McNally devices to provide real-time shipment status, driver communications, and route assistance.
Graduate Research Assistant at University of Memphis
January 1, 2015 - September 26, 2025
Designed and developed Android-based Autosense Field Study Framework; conducted research in WiseMANET lab on EMA scheduling to enable timely detection of behavioral events and optimize sampling and wireless communication for system lifetime. Also contributed to technical writings and documentation.
Graduate Teaching Assistant at University of Memphis
September 1, 2014 - September 26, 2025
Teaching assistant for Programming, Algorithms, Data Structures; led workshops and problem-solving sessions.
Software Intern at SMITH AND NEPHEW HEALTHCARE PRIVATE LIMITED
October 1, 2013 - September 26, 2025
Software Engineering intern for Knee Transplant development project; applied clustering and classification algorithms.
Lead University Instructor at University (The University of Memphis or equivalent)
August 1, 2010 - September 26, 2025
Lecturer, Department of Computer Science and Engineering; Guest Lecturer, Civil Engineering.
Software Engineer at AfriGIS
March 1, 2009 - September 26, 2025
Worked on GRID PLUS and two major projects: GIS-based location-aware multimedia features and related backend processing.
Junior Software Engineer at Vonair Inc.
March 1, 2008 - September 26, 2025
BroadWorks integration and software development tasks.

Education

Doctor of Philosophy (PhD) at The University of Memphis
January 1, 2017 - December 31, 2020
Master's Degree at The University of Memphis
January 1, 2010 - December 31, 2014
BSc Engineering at Bangladesh University of Engineering and Technology
January 1, 2004 - December 31, 2007
Higher Secondary School Certificate at MC College Sylhet
January 11, 2030 - July 31, 2025
Secondary School Certificate at Sylhet Govt High School
January 11, 2030 - July 31, 2025
Doctor of Philosophy (PhD) at The University of Memphis
January 1, 2017 - December 31, 2020
Master's Degree at The University of Memphis
January 1, 2010 - December 31, 2014
BSc Engineering at Bangladesh University of Engineering and Technology
January 1, 2004 - December 31, 2007
PhD at The University of Memphis
January 1, 2017 - January 1, 2020
Master's Degree at The University of Memphis
January 1, 2010 - January 1, 2014
BSc Engg at Bangladesh University of Engineering and Technology
January 1, 2004 - January 1, 2007

Qualifications

Microsoft 365 Copilot First Look
January 11, 2030 - July 31, 2025
Introduction to Artificial Intelligence
January 11, 2030 - July 31, 2025
Safeguarding AI
January 11, 2030 - July 31, 2025
AI Pair Programming with GitHub Copilot X
January 11, 2030 - July 31, 2025
Advanced NLP with Python for Machine Learning
January 11, 2030 - July 31, 2025
Microsoft 365 Copilot First Look
January 11, 2030 - September 26, 2025
Introduction to Artificial Intelligence
January 11, 2030 - September 26, 2025
Safeguarding AI
January 11, 2030 - September 26, 2025
AI Pair Programming with GitHub Copilot X
January 11, 2030 - September 26, 2025
Advanced NLP with Python for Machine Learning
January 11, 2030 - September 26, 2025

Industry Experience

Software & Internet, Education, Professional Services, Healthcare, Transportation & Logistics, Other