I'm Harleen Kaur Dhaliwal, a strategic and results-driven marketing professional with hands-on experience in social media, digital campaigns, content strategy, and brand storytelling across startups, nonprofits, and enterprise environments. I’m adept at using analytics to drive engagement, expand reach, and strengthen brand presence, and I thrive in fast-paced, collaborative settings where I build online communities and deliver measurable outcomes across multiple platforms.

Harleen Kaur Dhaliwal

I'm Harleen Kaur Dhaliwal, a strategic and results-driven marketing professional with hands-on experience in social media, digital campaigns, content strategy, and brand storytelling across startups, nonprofits, and enterprise environments. I’m adept at using analytics to drive engagement, expand reach, and strengthen brand presence, and I thrive in fast-paced, collaborative settings where I build online communities and deliver measurable outcomes across multiple platforms.

Available to hire

I’m Harleen Kaur Dhaliwal, a strategic and results-driven marketing professional with hands-on experience in social media, digital campaigns, content strategy, and brand storytelling across startups, nonprofits, and enterprise environments.

I’m adept at using analytics to drive engagement, expand reach, and strengthen brand presence, and I thrive in fast-paced, collaborative settings where I build online communities and deliver measurable outcomes across multiple platforms.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Social Media Marketing Intern at ZLR Media
August 1, 2025 - Present
Manage TikTok and Instagram for Nightout Brampton and What’s The Plan Brampton, engaging local audiences with trend-driven short-form content, event coverage, and interactive campaigns. Build and maintain monthly content calendars, weekly compliance reports, aligning posts with local events, trending topics, and audience interests to increase relevance and engagement. Track and analyse engagement metrics (reach, impressions, CTR, follower growth) and adjust strategies to maximize performance. Collaborate with cross-functional teams to repurpose content across multiple ZLR Media platforms, including WaveRoom and Northly, collectively reaching large Canadian audiences.
Merchandise Designer & Store Owner at Frankly Wearing
November 1, 2024 - Present
Founded and scaled a personal merchandise brand, overseeing creative direction, apparel design, branding identity, e-commerce setup, and digital storefront optimization. Implemented marketing strategies across Instagram, TikTok, and seasonal promotions, driving organic traffic and building an engaged customer community. Leveraged design tools like Photoshop, Canva, and Illustrator to create professional-grade visuals and assets, enhancing brand appeal. Managed all operational aspects, including sales, customer service, and fulfilment.
Freelance Social Media Assistant at Foodie Duo
May 1, 2023 - Present
Supported content strategy for a high-visibility food brand by researching trending topics, optimizing video concepts, and contributing to production workflows. Helped achieve consistent viral video performance (100k–2M views) by aligning storytelling with audience personas and platform algorithms. Increased Instagram followers by 15% and improved engagement rates by 10% through refined posting schedules, content formats, and analytics-driven recommendations. Strengthened brand presence across YouTube and Instagram by testing new content formats (Reels, Shorts) and adapting strategies to evolving platform trends.
Social Media Marketing Co-op at Peel Regional Police
September 1, 2024 - December 1, 2024
Designed and executed 'Ask an Officer', 'Happy Friday' series across Facebook, Instagram, and LinkedIn, reaching 2 million views and supporting stronger community relations. Used Google Analytics insights to measure recruitment campaign success, identifying opportunities for optimization that improved performance by 30%. Coordinated with internal departments to ensure content accuracy and alignment with public education priorities, particularly youth and family safety initiatives. Managed daily posting schedules, content approvals, and community interactions, maintaining a consistent and professional brand voice.
Circle Time Activity Program Volunteer at Ronald McDonald House Charities (RMHC)
July 1, 2024 - July 1, 2025
Facilitated interactive activities including crafts, storytelling, and group games designed to promote creativity, emotional resilience, and family bonding in a supportive community environment. Partnered with program coordinators to plan and adapt activities for children of diverse ages and abilities, ensuring accessibility and inclusivity.
Marketing & Operations Assistant at Affluent Grisel India Pvt. Ltd.
June 1, 2021 - July 1, 2022
Executed multi-channel digital campaigns (Google Ads, Facebook Ads, email marketing) that drove a 35% increase in revenue and 66% more website traffic. Conducted competitor benchmarking and applied SEO/SEM strategies using SEMrush and Google Trends, expanding organic reach by 40% and increasing client base by 25%. Supervised and mentored a team of 10 interns, ensuring timely execution of projects, accurate reporting, and delivery of measurable client results. Supported client retention by managing reporting cycles and campaign performance analysis, resulting in 50+ repeat clients.
Project Presentations Developer at Foundation of Hope (F.O.W.)
April 1, 2024 - May 1, 2024
Designed and delivered educational presentations with accessibility-first methods, incorporating user feedback to improve clarity and impact.

Education

Post-Graduate Certificate, Digital and Content Marketing at York University
January 1, 2025 - September 1, 2025
Ontario Graduate Certificate, Marketing Management at Humber College Institute of Technology & Advanced Learning
January 1, 2024 - December 1, 2024
Bachelor of Commerce Honours at Amity University, Gwalior, India
August 1, 2019 - July 1, 2022
Post-Graduate Certificate, Digital and Content Marketing at York University
January 1, 2025 - September 1, 2025
Ontario Graduate Certificate, Marketing Management at Humber College Institute of Technology & Advanced Learning
January 1, 2024 - December 1, 2024
Bachelor of Commerce Honours at Amity University, Gwalior, India
August 1, 2019 - July 1, 2022

Qualifications

Google Analytics Certification
January 11, 2030 - December 3, 2025
Google Ads Certification - Search, Display & Video 360
January 11, 2030 - December 3, 2025
HubSpot Academy - Social Media Strategy
January 11, 2030 - December 3, 2025
SEMrush Academy - E-Commerce Marketing, Analytics & Tools, Lead Generation
January 11, 2030 - December 3, 2025
Canva - Marketing with Canva
January 11, 2030 - December 3, 2025
LinkedIn Learning - Photoshop, Illustrator & InDesign Basics, Premiere Pro Essentials, Graphic Design Concepts, Generative AI for Digital Marketing
January 11, 2030 - December 3, 2025
Google Analytics
January 11, 2030 - December 3, 2025
Google Ads - Search
January 11, 2030 - December 3, 2025
Google Ads - Display & Video 360
January 11, 2030 - December 3, 2025
AI-Powered Shopping Ads
January 11, 2030 - December 3, 2025
Digital Marketing Fundamentals
January 11, 2030 - December 3, 2025
Social Media Strategy (HubSpot Academy)
January 11, 2030 - December 3, 2025
Digital Marketing (HubSpot Academy)
January 11, 2030 - December 3, 2025
E-Commerce Marketing (SEMrush Academy)
January 11, 2030 - December 3, 2025
Analytics & Tools (SEMrush Academy)
January 11, 2030 - December 3, 2025
Lead Generation (SEMrush Academy)
January 11, 2030 - December 3, 2025
Marketing with Canva
January 11, 2030 - December 3, 2025
Photoshop (LinkedIn Learning)
January 11, 2030 - December 3, 2025
Illustrator (LinkedIn Learning)
January 11, 2030 - December 3, 2025
InDesign (LinkedIn Learning)
January 11, 2030 - December 3, 2025
Premiere Pro Essentials (LinkedIn Learning)
January 11, 2030 - December 3, 2025
Graphic Design Concepts (LinkedIn Learning)
January 11, 2030 - December 3, 2025
Generative AI for Digital Marketing (LinkedIn Learning)
January 11, 2030 - December 3, 2025

Industry Experience

Media & Entertainment, Non-Profit Organization, Professional Services, Retail, Software & Internet