I am Jerald J, a results-driven professional with 5+ years in benefit configuration and the US healthcare domain. I thrive in globally competitive environments, excel at training and mentoring teams, and manage client communications and ticketing with a focus on timely, quality outcomes. I am HIPAA-aware and proficient with SPIDER, COM2, FACETS, and JIRA, and I continually seek to learn new technologies and domains. In my previous role at Cognizant, I supported Anthem SPIDER-based benefit coding, performed cross-audits, and served as a troubleshooter to ensure error-free processing. I have been recognized for production and quality leadership and hold certifications in AHM-250, along with Lean and claim adjudication competencies.…I am Jerald J, a results-driven professional with 5+ years in benefit configuration and the US healthcare domain. I thrive in globally competitive environments, excel at training and mentoring teams, and manage client communications and ticketing with a focus on timely, quality outcomes. I am HIPAA-aware and proficient with SPIDER, COM2, FACETS, and JIRA, and I continually seek to learn new technologies and domains. In my previous role at Cognizant, I supported Anthem SPIDER-based benefit coding, performed cross-audits, and served as a troubleshooter to ensure error-free processing. I have been recognized for production and quality leadership and hold certifications in AHM-250, along with Lean and claim adjudication competencies.WWWW…