I'm a passionate and results-driven digital marketer with hands-on experience in strategy, content creation, and analytics. I bring a deep understanding of brand, audience, and mission, and I thrive on turning insights into engaging campaigns that drive growth. I'm eager to contribute to your organization's success by embracing new challenges and expanding my skills as part of a collaborative team.

Heba Osman

I'm a passionate and results-driven digital marketer with hands-on experience in strategy, content creation, and analytics. I bring a deep understanding of brand, audience, and mission, and I thrive on turning insights into engaging campaigns that drive growth. I'm eager to contribute to your organization's success by embracing new challenges and expanding my skills as part of a collaborative team.

Available to hire

I’m a passionate and results-driven digital marketer with hands-on experience in strategy, content creation, and analytics. I bring a deep understanding of brand, audience, and mission, and I thrive on turning insights into engaging campaigns that drive growth.

I’m eager to contribute to your organization’s success by embracing new challenges and expanding my skills as part of a collaborative team.

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Language

English
Fluent

Work Experience

Digital Specialist at The Canadian Federation of Independent Business
August 1, 2025 - Present
Develop and execute a multi-platform social media strategy; produce engaging multimedia content; manage paid social campaigns; drive community engagement; plan integrated digital campaigns; write high-quality, conversion-focused content; apply SEO best practices; collaborate with cross-functional teams to bring campaigns to life; conduct keyword research and track KPIs with analytics to optimize performance.
Social Media Specialist at The Canadian Federation of Independent Business
October 1, 2022 - August 1, 2025
Managed multi-platform social media content calendar; developed graphics and content; performed daily community management; produced weekly, monthly, and quarterly performance reports; repurposed content across internal teams; stayed current with social media best practices.
Social Media Coordinator at Astoria Marketing
November 1, 2019 - August 1, 2020
Supported digital marketing efforts by optimizing SEO, managing ad campaigns, and publishing content across social platforms; edited monthly marketing content; conducted market research; managed monthly reporting on web, social, and campaign analytics.
Digital Marketing Specialist at Freelancer
July 1, 2016 - July 1, 2019
Managed end-to-end digital marketing projects for a diverse client portfolio; launched and optimized multi-channel campaigns; wrote and proofread marketing copy; monitored performance and delivered insights; conducted market and competitor research.
Marketing Manager at Rama Group of Companies
September 1, 2012 - March 1, 2016
Led a cross-functional marketing and sales team; collaborated with stakeholders to develop tailored marketing solutions; prepared estimates and forecasting; conducted market analysis and supported revenue growth; developed sales strategies and customer engagement frameworks.
Website Developer at University of Medical Sciences & Technology (UMST)
February 1, 2012 - Present
Trained within the Software Engineering Unit to enhance the university's website functionality, usability, and user experience.

Education

Bachelor of Science in Computer Sciences and Information Technology at University of Medical Sciences & Technology
January 11, 2030 - April 9, 2026
Master of Business Administration, Specialized in Marketing at University of Medical Sciences & Technology
January 11, 2030 - April 9, 2026
Digital Marketing Management Certificate at University of Toronto – School of Continuing Studies
January 11, 2030 - April 9, 2026

Qualifications

Mindful Communication for Less Conflict and Stronger Relationships
January 11, 2030 - April 9, 2026
SEO Foundations
January 11, 2030 - April 9, 2026
Time Management Fundamentals
January 11, 2030 - April 9, 2026
A Content Marketer’s Guide to Using ChatGPT
January 11, 2030 - April 9, 2026
Marketing: How to Use High-Impact Storytelling
January 11, 2030 - April 9, 2026
Social Media Stories: Creative Strategies and Tips
January 11, 2030 - April 9, 2026
Learning to Write Marketing Copy
January 11, 2030 - April 9, 2026
Project Management Skills for Leaders
January 11, 2030 - April 9, 2026

Industry Experience

Software & Internet, Media & Entertainment, Professional Services