I’m a Senior UX/UI Designer with 8+ years of experience crafting intuitive, high-impact digital products across healthcare, fintech, enterprise SaaS, and consumer platforms. I translate complex business and clinical or regulatory requirements into user-centered workflows, clear interaction models, and high-fidelity prototypes—then bring them to life with scalable, accessible design systems. I partner closely with product and engineering teams in Agile environments to deliver measurable improvements in engagement, retention, and business outcomes. I’m especially focused on research-backed iteration (usability testing, A/B testing, and KPI-driven design decisions) and on building WCAG 2.1/Section 508-aligned interfaces that stay consistent across web and mobile.

Sean Tever Heen

I’m a Senior UX/UI Designer with 8+ years of experience crafting intuitive, high-impact digital products across healthcare, fintech, enterprise SaaS, and consumer platforms. I translate complex business and clinical or regulatory requirements into user-centered workflows, clear interaction models, and high-fidelity prototypes—then bring them to life with scalable, accessible design systems. I partner closely with product and engineering teams in Agile environments to deliver measurable improvements in engagement, retention, and business outcomes. I’m especially focused on research-backed iteration (usability testing, A/B testing, and KPI-driven design decisions) and on building WCAG 2.1/Section 508-aligned interfaces that stay consistent across web and mobile.

Available to hire

I’m a Senior UX/UI Designer with 8+ years of experience crafting intuitive, high-impact digital products across healthcare, fintech, enterprise SaaS, and consumer platforms. I translate complex business and clinical or regulatory requirements into user-centered workflows, clear interaction models, and high-fidelity prototypes—then bring them to life with scalable, accessible design systems.

I partner closely with product and engineering teams in Agile environments to deliver measurable improvements in engagement, retention, and business outcomes. I’m especially focused on research-backed iteration (usability testing, A/B testing, and KPI-driven design decisions) and on building WCAG 2.1/Section 508-aligned interfaces that stay consistent across web and mobile.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
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Work Experience

Senior UX/UI Designer at Nara Health
September 1, 2025 - Present
Led end-to-end UX/UI design for a healthcare SaaS platform, translating clinical and business requirements into user-centered workflows, wireframes, and high-fidelity Figma prototypes across web and mobile. Drove iterative, data-informed design execution that improved booking conversion by 25%. Built and maintained a scalable 40+ component design system with WCAG 2.1 compliance, partnering with engineers and product managers to ensure accurate implementation and consistent experiences across digital touchpoints.
UX|UI Designer at Nara Health
September 1, 2025 - Present
Delivered end-to-end UX/UI design for a healthcare SaaS platform, creating responsive user wireframes and high-conversion experiences. Developed and maintained a scalable 40+ component design system with WCA G 2.1-compliant UI patterns, ensuring accessibility and consistency across web and mobile. Conducted user research and usability testing using Amplitude and Hotjar to synthesize qualitative and quantitative insights, informing prioritized design decisions that improved product KPIs. Collaborated with developers and product managers across the full agile lifecycle to ensure accurate technical implementation of design specifications.
Senior UX/UI Designer (Contract) at Edward Jones
June 1, 2022 - August 31, 2022
Delivered consumer-facing UX/UI improvements for financial SaaS experiences across four product teams, creating wireframes, interaction flows, and high-fidelity Figma prototypes. Improved workflow efficiency, accessibility compliance, and conversion rates within two-week Agile sprint cycles. Applied qualitative and quantitative user research to redesign complex multi-step financial workflows, producing annotated developer handoff specs and WCAG 2.1 compliant interfaces to reduce drop-off and improve task completion across mobile and desktop.
Senior UX/UI Designer at Wolters Kluwer
June 1, 2022 - August 31, 2025
Owned UX/UI end-to-end for enterprise SaaS platforms in legal, financial, and compliance environments, supporting 5+ product teams. Produced wireframes, high-fidelity mockups, and interactive prototypes in Figma that turned complex regulatory requirements into clear and scalable user experiences. Built and scaled a cross-product design system including component libraries, design tokens, and Storybook documentation, establishing mobile-first patterns and WCAG accessibility standards to improve engineering delivery speed and consistency.
UX|UI Designer (Contract) at Edward Jones
June 1, 2022 - August 31, 2022
Designed consumer-facing responsive UX/UI improvements for interaction. Redesigned complex multi-step annotated developer workflows. Validated design decisions against behavioral analytics (CRO) to reduce drop-off rates across mobile and desktop platforms. Communicated design rationale clearly to both technical and non-technical stakeholders to ensure alignment with business goals.
UX|UI Designer at Wolters Kluwer
June 1, 2022 - August 31, 2025
Executed UX/UI design across enterprise SaaS platforms, owning delivery of wireframes and scaled cross-product design systems, including component libraries, design tokens, and Storybook documentation to improve engineering delivery speed and visual consistency. Established mobile regulatory requirements into clear, responsive user experiences. Partnered with engineers and researchers in agile sprints to deliver data-informed iterations that improved task completion and user engagement.
UX/UI Designer (Contract) at Dream Studio
June 1, 2018 - December 31, 2020
Owned end-to-end UX/UI design for web and mobile applications from discovery to App Store delivery. Built zero-to-one design systems and component libraries in Figma to establish scalable UI patterns and visual consistency across product surfaces. Conducted user research and usability testing to validate design decisions and align multi-step workflows with real user needs, using A/B testing and data-informed iteration to improve engagement and retention. Collaborated with developers to ensure feasibility and accurate front-end implementation, bridging design and engineering with HTML/CSS and design tokenization knowledge.
UX|UI Designer (Contract) at Dream Studio
June 1, 2018 - December 31, 2020
Owned end-to-end web/mobile design, delivering high-developer-handoff cycles. Built zero-to-one design systems and component libraries in Figma to establish scalable UI patterns and maintain visual consistency across product surfaces. Conducted user research, usability testing, and product discovery sessions to validate design decisions and align complex work. Leveraged knowledge of HTML, CSS, and design tokenization to bridge design and engineering, ensuring design feasibility and accurate front-end implementation.

Education

B.A. in Environmental Design at University at Buffalo
January 11, 2030 - September 10, 2026
Minor in Architecture at University at Buffalo
January 11, 2030 - September 10, 2026
B.A. Environmental Design at University at Buffalo
January 11, 2030 - September 10, 2026
Minor in Architecture at University at Buffalo
January 11, 2030 - September 10, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Software & Internet, Financial Services

Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner
See more