Helen Kitano

Available to hire

Hi, my name is Helen. I’m a Brazilian designer based in Tokyo with over 5 years of experience in digital content creation and paid advertising, and I would love to work together.

About

Hi, my name is Helen. I’m a Brazilian designer based in Tokyo with over 5 years of experience in digital content creation and paid advertising, and I would love to work together.

I have experience with content creation, including media posts, short-form videos, and informative user guides. I also manage paid media using Meta Ads Manager and TikTok Ads Manager, so I know that a good creative isn’t only about looking good, it needs to perform.

I regularly create content for foreigners living in Japan, so I’m used to adapting content for audiences from different cultures. And since I speak Portuguese, English, and Japanese, I also produce content across multiple languages.

  • 9 years' experience
  • Joined May 2026

Languages

  • PortugueseFluent
  • EnglishFluent
  • JapaneseAdvanced
  • DutchBeginner

Industry experience

  • Media & Entertainment
  • Professional Services
  • Education
  • Manufacturing

Work experience· 4 roles

Recruiting Agency Coordinator / Social Media Manager · Techno Service Co. Ltd.Mar 2020 – Present · 6 yrs 9 mos

◾︎ Managed daily content creation and social media operations for platforms with 90,000+ followers. ◾︎ Planned, executed, and optimized paid advertising campaigns using Meta Ads Manager and TikTok Ads Manager, managing budgets and reporting performance to maximize ROI. ◾︎ Led the social media team, coordinated ideation, video shooting, editing, and publishing aligned with current trends and campaign goals. ◾︎ Designed user-centered guides on Japanese employment processes, translating content (JP → EN/PT) and overseeing end-to-end design from information structure to final visual delivery. Recruitment & Multilingual Support: ◾︎ Handled candidate intake by phone, registering applicants and matching them with suitable manufacturing roles based on skills and availability. ◾︎ Provided multilingual support (JP, English, Portuguese) to employees, handling inquiries related to contracts, health insurance, and workplace procedures.

Manufacturing Quality Inspector · Hitachi Astemo Ltd.Dec 2017 – May 2018 · 6 mos

Inspected automotive components to ensure quality and identified defects.

Shipping Logistics Coordinator · Ayase Post OfficeApr 2017 – Dec 2017 · 9 mos

Sorted, scanned, and coordinated shipment of packages.

Customer Support Representative · Concentrix Corp.Jan 2015 – Jan 2017 · 2 yrs 1 mo

Education

Bachelor of Arts in Design · Faculdades Metropolitanas Unidas (FMU), Brazil2015 – 2019

Certifications and awards

TOEIC 9502030 – 2026
Japanese Language Proficiency Test N22030 – 2026
Dutch Basic (A1)2030 – 2026
Google UX Certificate2030 – 2026

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