Hi, my name is Helen. I’m a Brazilian designer based in Tokyo with over 5 years of experience in digital content creation and paid advertising, and I would love to work together. I have experience with content creation, including media posts, short-form videos, and informative user guides. I also manage paid media using Meta Ads Manager and TikTok Ads Manager, so I know that a good creative isn’t only about looking good, it needs to perform. I regularly create content for foreigners living in Japan, so I’m used to adapting content for audiences from different cultures. And since I speak Portuguese, English, and Japanese, I also produce content across multiple languages.

Helen Kitano

Hi, my name is Helen. I’m a Brazilian designer based in Tokyo with over 5 years of experience in digital content creation and paid advertising, and I would love to work together. I have experience with content creation, including media posts, short-form videos, and informative user guides. I also manage paid media using Meta Ads Manager and TikTok Ads Manager, so I know that a good creative isn’t only about looking good, it needs to perform. I regularly create content for foreigners living in Japan, so I’m used to adapting content for audiences from different cultures. And since I speak Portuguese, English, and Japanese, I also produce content across multiple languages.

Available to hire

Hi, my name is Helen. I’m a Brazilian designer based in Tokyo with over 5 years of experience in digital content creation and paid advertising, and I would love to work together.

I have experience with content creation, including media posts, short-form videos, and informative user guides. I also manage paid media using Meta Ads Manager and TikTok Ads Manager, so I know that a good creative isn’t only about looking good, it needs to perform.

I regularly create content for foreigners living in Japan, so I’m used to adapting content for audiences from different cultures. And since I speak Portuguese, English, and Japanese, I also produce content across multiple languages.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate

Language

Portuguese
Fluent
English
Fluent
Japanese
Advanced
Dutch
Beginner

Work Experience

Recruiting Agency Coordinator / Social Media Manager at Techno Service Co. Ltd.
March 1, 2020 - Present
◾︎ Managed daily content creation and social media operations for platforms with 90,000+ followers. ◾︎ Planned, executed, and optimized paid advertising campaigns using Meta Ads Manager and TikTok Ads Manager, managing budgets and reporting performance to maximize ROI. ◾︎ Led the social media team, coordinated ideation, video shooting, editing, and publishing aligned with current trends and campaign goals. ◾︎ Designed user-centered guides on Japanese employment processes, translating content (JP → EN/PT) and overseeing end-to-end design from information structure to final visual delivery. Recruitment & Multilingual Support: ◾︎ Handled candidate intake by phone, registering applicants and matching them with suitable manufacturing roles based on skills and availability. ◾︎ Provided multilingual support (JP, English, Portuguese) to employees, handling inquiries related to contracts, health insurance, and workplace procedures.
Manufacturing Quality Inspector at Hitachi Astemo Ltd.
December 1, 2017 - May 1, 2018
Inspected automotive components to ensure quality and identified defects.
Shipping Logistics Coordinator at Ayase Post Office
April 1, 2017 - December 1, 2017
Sorted, scanned, and coordinated shipment of packages.
Customer Support Representative at Concentrix Corp.
January 1, 2015 - January 1, 2017
Provided technical support via phone, resolving issues related to software and hardware of smartphones, tablets, and computers. Assisted customers with account setup, login issues, password resets, and troubleshooting; escalated complex account-related issues to U.S. specialists.

Education

Bachelor of Arts in Design at Faculdades Metropolitanas Unidas (FMU), Brazil
January 1, 2015 - December 1, 2019

Qualifications

TOEIC 950
January 11, 2030 - May 12, 2026
Japanese Language Proficiency Test N2
January 11, 2030 - May 12, 2026
Dutch Basic (A1)
January 11, 2030 - May 12, 2026
Google UX Certificate
January 11, 2030 - May 12, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Manufacturing