Hi, I’m Ndem Favour, a B.Tech graduate in Industrial Chemistry with a keen interest in digital operations, no-code web development, and customer-centric marketing. I enjoy turning data into actionable strategies and delivering practical solutions that improve user experiences and drive business growth. As a freelance digital strategist and former Social Media Manager, I’ve increased organic traffic, created engaging content with Canva/Photoshop, and managed CRM-driven communications. I’m excited to bring cross-functional problem-solving, creative thinking, and hands-on technical skills to a growth-focused role.

Hi, I’m Ndem Favour, a B.Tech graduate in Industrial Chemistry with a keen interest in digital operations, no-code web development, and customer-centric marketing. I enjoy turning data into actionable strategies and delivering practical solutions that improve user experiences and drive business growth. As a freelance digital strategist and former Social Media Manager, I’ve increased organic traffic, created engaging content with Canva/Photoshop, and managed CRM-driven communications. I’m excited to bring cross-functional problem-solving, creative thinking, and hands-on technical skills to a growth-focused role.

Available to hire

Hi, I’m Ndem Favour, a B.Tech graduate in Industrial Chemistry with a keen interest in digital operations, no-code web development, and customer-centric marketing. I enjoy turning data into actionable strategies and delivering practical solutions that improve user experiences and drive business growth.

As a freelance digital strategist and former Social Media Manager, I’ve increased organic traffic, created engaging content with Canva/Photoshop, and managed CRM-driven communications. I’m excited to bring cross-functional problem-solving, creative thinking, and hands-on technical skills to a growth-focused role.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate

Language

English
Advanced
French
Intermediate

Work Experience

Customer Service Representative & Social Media Manager at Kenzy Naturals
September 1, 2022 - July 1, 2024
Managed customer service and social media channels; improved engagement; increased organic traffic and conversions; delivered 20+ high-converting campaigns; created content using Canva, CapCut, and Photoshop; enhanced customer interactions via chat, phone, and email; implemented CRM-driven processes to nurture leads.

Education

B.Tech. in Industrial Chemistry at Federal University of Technology Owerri
November 1, 2017 - March 1, 2024
High School Diploma (WASSCE/SSCE) at Chrisway Model School
September 1, 2014 - July 1, 2017

Qualifications

SEO Specialist
January 11, 2030 - April 8, 2026

Industry Experience

Software & Internet, Professional Services, Real Estate & Construction, Healthcare, Retail, Travel & Hospitality, Other