Available to hire
I’m a versatile administrative and content writing professional with experience across the UAE and India. I excel in client coordination, documentation, HR support, and PRO services, alongside strong writing abilities.
I’m highly organized, detail-oriented, and proficient in office tools, CRM systems, and digital communication platforms. I enjoy creating blogs, articles, reports, and business correspondence with clarity and accuracy while driving efficiency and client satisfaction.
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Hindi
Fluent
Urdu
Fluent
Arabic
Beginner
Work Experience
Administrative & Client Support Specialist at Al Bushra Events
October 1, 2023 - November 28, 2025Managed client communications across phone, email and chat with professionalism and efficiency. Coordinated appointments, meetings, and calendars for smooth operations. Maintained accurate records and documentation to support seamless administrative workflows. Onboarded clients and provided ongoing support; proficient in MS Office, Outlook, Zoom, and Teams.
Head of Operations & Administration at Universal Language Centre & Universal Destinations Tours and Travels
July 1, 2023 - July 1, 2023Oversaw daily business operations, including handling client inquiries, preparing cost estimates, and issuing proposals. Liaised with corporate clients and vendors to coordinate bookings, contracts, and payments. Implemented cost-saving strategies and streamlined client servicing, resulting in improved customer satisfaction and retention.
Process Improvement & Sales Manager at WhiteHat Jr
April 1, 2022 - April 1, 2022Supported sales growth by developing client proposals and presentations for prospective partnerships. Strengthened customer relationships through consistent follow-up and service enhancements. Increased client retention by 25% through improved service delivery and account management.
Head of Operations & Business at Maahis Foreign Language & Translation Center
August 1, 2020 - August 1, 2020Managed sales coordination tasks, including preparing quotations, negotiating service contracts, and securing client agreements. Coordinated with suppliers, translators, and clients to ensure timely project delivery. Grew revenue by 40% through effective client acquisition and contract management.
Education
Bachelor of Commerce at University of Meerut
January 11, 2030 - January 1, 2002Qualifications
Industry Experience
Media & Entertainment, Education, Professional Services
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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