Heidi

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English
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Afrikaans
Fluent
German
Advanced

Work Experience

Senior Graphic Designer at Oxford University Press
October 1, 2012 - December 31, 2025
Digital Transformation – Championed the transformation of 500+ ELT titles, translating complex pedagogical requirements into responsive, high-impact digital narratives. • Strategic Rebranding – Spearheaded the proactive, 100% design-driven rebranding of the Classic Tales and Readers series to modernise legacy assets for long-term viability. • Operational Efficiency – Orchestrated complex production for concurrent digital and print projects, driving significant cost-efficiencies by transitioning production to offshore suppliers and creating rigorous visual conversion instructions. • Stakeholder Leadership – Facilitated collaboration between 30+ stakeholders (Marketing, Strategy, Research) to pitch and plan an on-site ‘Mock Classroom’ for design-led persona testing. • Technical Problem Solving – Acquired CSS and XML skills to independently manage digital updates and harmonise code across multiple backlist series for reflowable ePUB 3 conversion. • Team Leadership – Acted as the stabilising lead for shifting editorial teams, managing internal designs for the ‘Stretch’ multi-component course to ensure market-ready selection. • Innovation – Utilised AI sandbox environments to build prompts for component creation automation. • Leadership – Spearheaded the Readers rebrand via mentor-guided project management, facilitating workshops with cross-functional teams to 'sell in' design strategies and coaching fellow designers through complex production workflows. • Project variety – Created course brands, course books, brand guidelines, and marketing materials, like landing pages, email banners, and social-media assets. Products worked on: Oxford Discover, Navigate 2nd Edition, Headway 5th Edition (Intermediate level), Shine On, Energize, Complete ELT Readers list, Speedy Readers, Family & Friends 2nd Edition, and Stretch
Senior Designer at MCC Design
August 2, 2010 - September 28, 2012
• Developed conceptual design solutions for interactive touchscreens and Graphic User Interfaces (GUIs), specifically tailored for physical environments and retail-adjacent spaces. • Partnered closely with developers to implement UX/UI best practices, ensuring that visual narratives remained consistent and functional across web and interactive platforms. • Managed end-to-end design projects which included liaising with suppliers, ensuring high- resolution standards and file preparation for multiple outputs. • Proactively integrated QR codes into traditional print brochures and promotional materials to drive digital user engagement, demonstrating an early ability to blend physical and digital channels. • Acted as the primary point of contact for a diverse portfolio of B2B and B2C clients, including medical manufacturers and high-profile educational institutions like Wycombe Abbey School. • Created visual brand designs, brochures, websites, landing pages, email banners, large sacle exhibition stands and promo videos. Clients worked on: Laryngeal Mask Company, Lombard Medical, MM Waste Management, Owen Mumford, Demco, Denstone, Reading Blue Coat School, Wycombe Abbey School, Farnborough Hill School, and Warwick Preparatory School
Freelance Graphic Designer at Self-Employed
August 1, 2005 - March 27, 2009
• Partnered with copywriters to ideate and execute high-stakes advertising campaigns for Global B2B and B2B2C clients including American Express, IBM, and BT. • Delivered a diverse portfolio of 70% print and 30% digital assets, including retail-focused collateral, web banners, and emails, ensuring seamless brand consistency across all consumer touchpoints. • Worked with subject matter experts to storyboard training videos, demonstrating a proactive willingness to experiment with new formats. • Demonstrated a proactive bias for action by managing personal schedules, client liaison, and project budgets for large-scale agencies, consistently hitting deadlines for fast-turnaround campaigns. • Projects included: logo & brand designs, brochures, websites, email templates, eNewsletters, large sacle exhibition stands and promo videos. • Contracting as a Art Director / Senior Designer to agencies and private clients. Companies & Clients worked on: ◦ Ogilvy Group – American Express, BT, IBM, eSure, Nectar, Castrol, Delta Air Lines and Du Pont ◦ Ogilvy Primary Contact – Delta Airlines ◦ Coley Porter Bell – Tetra Pak and AlQurashi ◦ Lloyds TSB – Goldfish loyalty leaflets ◦ One Brand Group – Institute of Physics (IOP) and Imprima ◦ 3Sixty internet – Bristol International Airport, Fast Track Ski and Priddy in Pink ◦ The Agency – Bloom&Co, Hounslow Council, Rex Resorts, Quintiles and RK Supplychain ◦ Purplefish – Jeffersons Luxury Travel, Ferrero and Apollo Leisure Group ◦ Oxford Aviation Media – creating Computer Based Training (CBTs)
Mid-weight Designer at Self-employed
February 1, 1999 - February 28, 2002
• Design and artwork of advertisements, annual reports, brochures, booklets, corporate identities, presentations, exhibition stands and Point of Sale. • Administration, accounts and client liaison. Companies and Clients worked on: ◦ Addison – ING, WPP and Unilever ◦ Crammond Dickens Lerner & Partners – wood. for good., Orange Glo and Brewsters (Whitbread)
Mid-weight Designer at Kingsway Advertising
April 28, 2026 - Present
Junior Designer at Lindsay Smithers-FCB
March 6, 1995 - August 29, 1997
• Collaborated within a creative team to produce repro-ready packaging for 'Sasko' bread. • Working as Junior Designer on the Sasko Bread and Rothmans team designing packaging, promotional items, of advertisements and leaflets • Designed small-scale advertisements, leaflets, and promotional items such as match boxes and apparel Clients worked on: Rothmans International and Sasko

Education

NVQ Graphic Design at Ruth Prowse School of Art
February 3, 1992 - November 17, 1994
This was a 3-year Graphic Design qualification focusing on advertising and branding, and included illustration, photography, and screenprinting.
Google UX Design Professional Certificate at Coursera
June 3, 2024 - July 9, 2025
Completion seven courses, developed by Google, that include hands-on, practice-based assessments and are designed to prepare students for introductory-level roles in UX design. Students can complete the design process from beginning to end: empathizing with users, defining their pain points, coming up with ideas for design solutions, creating wireframes and prototypes, and testing designs to get feedback.
Google AI Essentials at Coursera
July 7, 2025 - August 1, 2025
Those who earn the Google AI Essentials Certificate have completed five courses, developed by Google, featuring hands-on practice designed to build AI skills. They are competent in using AI tools responsibly and improving productivity across their workflow.
UI/UX Wireframing and Prototyping with Figma at Coursera
February 19, 2026 - April 9, 2026
An in depth course of UI/UX Wireframing and Prototyping, with practical hands-on building of wireframes and interactive prototypes using micro interactions and animations.

Qualifications

Google UX Design
April 28, 2026 - April 28, 2026
NVQ Graphic Design
February 3, 1992 - November 17, 1994
This was a 3-year Graphic Design qualification focusing on advertising and branding, and included illustration, photography, and screenprinting.

Industry Experience

Education, Financial Services, Non-Profit Organization
    paper Speedy Readers ePUBs

    Background
    Speedy Readers is a digital-only, CEFR-aligned series of short readers tailored for secondary+ learners. It was designed to breathe new life into secondary+ language learning by trading traditional, dense text for a high-energy, social-media-inspired experience.

    Objective
    To establish a high-impact design to drive learner engagement while ensuring the design was scalable to meet an ambitious production roadmap of 30 titles every quarter.

    Design Process
    Identifying and organising text into specific “content types,” which were then styled through wireframe mock-ups and high-fidelity prototypes. These prototypes established the foundation for colours, spacing, typography, and reusable components, serving as a visual guide for the asset specifications and CSS development.
    Other considerations included:
    Fiction & non-fiction for broad appeal
    Accessibility: Inclusive readability through colour and layout
    Readability tuned for mobile-first comfort
    Consistent UI components for scalability

    Marketing
    To support the launch of Speedy Readers, I leveraged vibrant ‘speed stripes’ and the neon level colours to drive learner engagement.
    I created a comprehensive suite of go-to-market assets, including website hero banners and targeted social media content.
    To maintain consistency across touchpoints, the toolkit extended
    to print media, incorporating ads,
    pull-up banners, posters, and adverts.

    Final result
    Positive market response, with requests for new topics
    Digital-first design resonates with learners and markets
    Short-form content accelerates perceived progress
    Reusable design system reduced production time by 15%

    uniE621 Speedy Readers ePUBs
    Background Speedy Readers is a digital-only, CEFR-aligned series of short readers tailored for secondary+ learners. It was designed to breathe new life into secondary+ language learning by trading traditional, dense text for a high-energy, social-media-inspired experience. Objective To establish a high-impact design to drive learner engagement while ensuring the design was scalable to meet an ambitious production roadmap of 30 titles every quarter. photo illustrator webdesigner
    uniE621 Tutor Lesson Planner
    Background The task was to create an online platform designed to support self-employed tutors. While most platforms focus on bookings, ThinkDesk targets the 'hidden' workload of lesson planning, resource management, and building community connections. Objective To conduct research and create a streamlined responsive website that allowed tutors to create, share, and manage lesson plans and resources quickly and efficiently.