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Digital Agency General Manager with 15+ years of experience leading high-volume service operations, coordinating complex logistics, and supervising multi-disciplinary teams. Skilled in implementing SOPs, administrative systems, and operational reporting to support data-driven decision-making. Proven success managing large-scale global operations at WME Australia, including streamlining workflows, improving service coordination and document control, and handling end-to-end logistics and quality assurance across international partners and remote teams.…Digital Agency General Manager with 15+ years of experience leading high-volume service operations, coordinating complex logistics, and supervising multi-disciplinary teams. Skilled in implementing SOPs, administrative systems, and operational reporting to support data-driven decision-making. Proven success managing large-scale global operations at WME Australia, including streamlining workflows, improving service coordination and document control, and handling end-to-end logistics and quality assurance across international partners and remote teams.

Hassan Sohail Malik

Project Manager, SEO Expert, Digital Marketer, +1

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Digital Agency General Manager with 15+ years of experience leading high-volume service operations, coordinating complex logistics, and supervising multi-disciplinary teams. Skilled in implementing SOPs, administrative systems, and operational reporting to support data-driven decision-making. Proven success managing large-scale global operations at WME Australia, including streamlining workflows, improving service coordination and document control, and handling end-to-end logistics and quality assurance across international partners and remote teams.…Digital Agency General Manager with 15+ years of experience leading high-volume service operations, coordinating complex logistics, and supervising multi-disciplinary teams. Skilled in implementing SOPs, administrative systems, and operational reporting to support data-driven decision-making. Proven success managing large-scale global operations at WME Australia, including streamlining workflows, improving service coordination and document control, and handling end-to-end logistics and quality assurance across international partners and remote teams.

Available to hire

Digital Agency General Manager with 15+ years of experience leading high-volume service operations, coordinating complex logistics, and supervising multi-disciplinary teams. Skilled in implementing SOPs, administrative systems, and operational reporting to support data-driven decision-making.

Proven success managing large-scale global operations at WME Australia, including streamlining workflows, improving service coordination and document control, and handling end-to-end logistics and quality assurance across international partners and remote teams.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Advanced

Urdu

Fluent

Panjabi, Punjabi

Fluent

Work Experience

General Manager at WME Australia

December 1, 2023 - May 1, 2025

Directed daily business operations and administrative support for large-scale digital service functions. Supervised cross-functional teams of 20+ staff, managed attendance and performance tracking, and allocated tasks to ensure operational efficiency. Developed and implemented office systems and SOPs to improve service coordination and document control, and prepared performance reports for senior management to enable data-driven decisions.

Link Building Manager at WME Australia

July 1, 2014 - December 1, 2023

Coordinated large-scale logistical link-building services for 7 international agencies under the WME umbrella. Managed end-to-end administrative documentation including supplier records, billing support, and contract management across global markets. Facilitated communication between internal departments, international partners, and remote staff to ensure timely material movement and service delivery. Oversaw workflow management and quality control for high-volume outreach and data processing teams.

Operations Specialist (SEO Focus)

July 1, 2012 - July 1, 2014

Managed complex digital portfolios with an emphasis on technical project health and detailed documentation. Coordinated scheduling and task prioritisation to meet service level agreements (SLAs).

Administrative Lead / Developer at Title Developments Ltd

August 1, 2008 - July 1, 2012

Managed office operations for a development firm, overseeing project timelines and administrative compliance. Processed online orders and coordinated with delivery/service partners to support successful project deployment. Maintained operational records and supported financial processes including invoicing and purchase orders.