Hi there! I’m Hyacinthe Mutoni, a customer-focused IT professional with a strong background in software support, data systems, and client communication. I excel at resolving technical issues, documenting feedback, and delivering timely, high-quality service in both on-site and remote settings. I am skilled in collaboration with cross-functional teams to maintain customer satisfaction and drive data-driven decisions. I have led initiatives in data collection, dashboards, and web-based apps using JavaScript, Python, and relational databases. I’m currently pursuing a Master’s degree at Warsaw University of Technology while contributing to local and international projects in Rwanda.

Hyacinth Mutoni

Hi there! I’m Hyacinthe Mutoni, a customer-focused IT professional with a strong background in software support, data systems, and client communication. I excel at resolving technical issues, documenting feedback, and delivering timely, high-quality service in both on-site and remote settings. I am skilled in collaboration with cross-functional teams to maintain customer satisfaction and drive data-driven decisions. I have led initiatives in data collection, dashboards, and web-based apps using JavaScript, Python, and relational databases. I’m currently pursuing a Master’s degree at Warsaw University of Technology while contributing to local and international projects in Rwanda.

Available to hire

Hi there! I’m Hyacinthe Mutoni, a customer-focused IT professional with a strong background in software support, data systems, and client communication. I excel at resolving technical issues, documenting feedback, and delivering timely, high-quality service in both on-site and remote settings. I am skilled in collaboration with cross-functional teams to maintain customer satisfaction and drive data-driven decisions.

I have led initiatives in data collection, dashboards, and web-based apps using JavaScript, Python, and relational databases. I’m currently pursuing a Master’s degree at Warsaw University of Technology while contributing to local and international projects in Rwanda.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Beginner

Language

English
Fluent
Kinyarwanda
Fluent

Work Experience

Field Officer – Data Clerk at Catholic Relief Services (CRS) Rwanda
February 1, 2025 - February 1, 2025
Managed data collection and entry for community-based programs; ensured smooth communication with participants and partners; supported data reporting processes.
Software Developer / IT Support at Soma Technologies Inc
June 30, 2021 - June 30, 2021
Provided IT support and software development; contributed to data pipelines and dashboards; collaborated with developers to ensure clean, structured data pipelines.

Education

Master’s degree in Computer Science and Networks at Warsaw University of Technology
January 1, 2018 - January 1, 2024
Bachelor’s degree in Information Technology at University of Kigali
January 11, 2030 - October 28, 2025

Qualifications

CCNA
January 11, 2030 - October 28, 2025

Industry Experience

Computers & Electronics, Software & Internet, Non-Profit Organization, Education, Professional Services