I’m an enterprise-level Instructional Designer and AI Learning Architect who builds scalable, tech-driven learning programs for global organizations. I design eLearning, simulations, and immersive training using Articulate 360, Adobe Creative Suite, and agile workflows—always focused on measurable learner outcomes and strong accessibility. I also integrate AI tools and intelligent content systems to accelerate development, enhance engagement, and improve learning effectiveness. I partner with SMEs and distributed teams across corporate, government, and education environments to deliver brand-aligned experiences that scale.…

Jennifer L. Thompson

I’m an enterprise-level Instructional Designer and AI Learning Architect who builds scalable, tech-driven learning programs for global organizations. I design eLearning, simulations, and immersive training using Articulate 360, Adobe Creative Suite, and agile workflows—always focused on measurable learner outcomes and strong accessibility. I also integrate AI tools and intelligent content systems to accelerate development, enhance engagement, and improve learning effectiveness. I partner with SMEs and distributed teams across corporate, government, and education environments to deliver brand-aligned experiences that scale.…

Available to hire

I’m an enterprise-level Instructional Designer and AI Learning Architect who builds scalable, tech-driven learning programs for global organizations. I design eLearning, simulations, and immersive training using Articulate 360, Adobe Creative Suite, and agile workflows—always focused on measurable learner outcomes and strong accessibility.

I also integrate AI tools and intelligent content systems to accelerate development, enhance engagement, and improve learning effectiveness. I partner with SMEs and distributed teams across corporate, government, and education environments to deliver brand-aligned experiences that scale.

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Skills

Experience Level

Language

English
Fluent

Work Experience

Software Specialists at AMGEN
May 1, 2026 - August 1, 2026
Collaborated with SMEs to translate technical and operational requirements into instructionally sound learning content. Designed and developed eLearning modules, job aids, facilitator guides, and blended learning assets that improved staff readiness and compliance. Applied instructional design methodologies (ADDIE, SAM) to structure content, validate learning objectives, and ensure measurable performance outcomes.
Senior Instructional Designer at Johns Hopkins University Applied Physics Laboratory
April 1, 2026 - August 1, 2026
Designed and developed professional and leadership development learning solutions using the ADDIE model. Collaborated with SMEs and cross-functional teams to create multi-modal instructional content. Built assessments and evaluation tools to identify learning gaps and measure training effectiveness. Applied adult learning theory and AI-enhanced methods to improve content quality and learner engagement. Partnered with supervisors, team members, and vendors to ensure alignment and timely delivery of learning materials.
Senior Instructional Designer at ELB Learning
December 1, 2024 - July 1, 2025
Designed scalable multimedia eLearning, including interactive VR and simulations aligned with business goals. Collaborated globally with SMEs and tech teams to produce high impact learning modules for enterprise clients. Led agile development sprints using Articulate 360, Adobe Creative Suite, and LMS platforms.
eLearning Developer at ELB Learning
December 1, 2024 - July 1, 2025
Created a diverse range of multimedia-rich eLearning experiences, including virtual reality simulations and gamified training modules. Leveraged AI, Articulate 360, and Adobe Creative Cloud to significantly enhance learner engagement and knowledge retention. Collaborated with subject matter experts to design SCORM/xAPI-compliant, accessible learning solutions, and ensured adherence to enterprise brand standards, resulting in a 25% boost in course completion rates.
Senior Instructional Designer at Boston Scientific
August 1, 2024 - November 1, 2025
Developed instructional content for global compliance and onboarding initiatives. Delivered highly visual, interactive training aligned with organizational learning frameworks. Maintained quality and consistency of design while navigating tight timelines.
Sr. Instructional Designer/Multimedia Designer at Boston Scientific
August 1, 2024 - November 1, 2025
Developed global compliance and onboarding eLearning programs utilizing Articulate Storyline 360, Rise, and Camtasia. All courses were carefully designed to correspond with specific learning objectives, ensuring compliance with organizational standards and regulatory guidelines. Enhanced learner engagement and knowledge retention by optimizing instructional materials, contributing to a 25% increase in overall course completion rates. Analyzed learner engagement metrics to identify opportunities for program improvement and incorporated interactive elements throughout the eLearning courses.
Program Project Manager / Senior Instructional Designer at JACOBS
December 1, 2023 - July 1, 2024
Designed cybersecurity eLearning programs that utilized gamification and scenario-based storytelling through Articulate Storyline and Adobe After Effects. Integrated adult learning principles to create impactful, measurable learning experiences, contributing to a 20% increase in knowledge retention and a 25% boost in course completion rates. Analyzed learner engagement metrics to pinpoint opportunities for improvement and optimize content delivery.
Senior Instructional Designer at UBER Global L&D
September 1, 2023 - December 1, 2023
Developed AI-driven, video-based training for a global workforce using Synthesia, Rise 360, and Adobe Premiere Pro. Delivered scalable, SCORM-compliant eLearning across multiple regions, improving onboarding efficiency by 25% and enhancing learner engagement and retention.
Senior Instructional Designer at ALLY Bank
March 1, 2023 - August 1, 2023
Designed comprehensive eLearning modules focused on fraud prevention and compliance by leveraging Articulate Storyline 360 and Vyond. All content was aligned with core learning objectives to ensure relevance and effectiveness, resulting in enhanced learner engagement and more effective knowledge transfer.
Program Project Manager / Senior Instructional Designer at Amazon AWS
May 1, 2022 - December 1, 2022
Designed technical simulations and eLearning for cloud infrastructure teams. Worked cross-functionally with cloud engineers and legal teams to ensure training met industry regulations.
Associate Manager, Field Learning at GAP Inc.
August 1, 2021 - May 1, 2022
Implemented innovative AI-powered video-based training solutions using Synthesia, Rise 360, and Adobe Premiere Pro to support a worldwide workforce. Delivered scalable, SCORM-compliant eLearning across multiple regions, leading to a 25% improvement in onboarding efficiency and significantly enhanced learner engagement and retention.
Senior Instructional Designer at American Red Cross
March 1, 2021 - July 1, 2021
Developed national emergency preparedness training with scenario-based media. Elevated readiness ratings through tailored instructional interventions.
Senior Instructional Designer at the American Red Cross
March 1, 2021 - July 1, 2021
Applied a range of instructional design models to strengthen curriculum development and elevate learner engagement strategies, resulting in a measurable 20% improvement in knowledge retention. Developed specialized training for field operations focused on disaster deployment, contributing to enhanced preparedness and reducing response times by 15%. Conducted thorough analysis of learner engagement metrics to pinpoint opportunities for improvement, optimizing content delivery and increasing course completion rates by 25%.
Senior Instructional Designer / Cybersecurity Training Manager at Department of Health & Human Services
December 1, 2020 - March 1, 2021
Leveraged strong communications skills to collaborate with stakeholders on instructional design projects. Created impactful presentations that clearly outlined learning objectives and project timelines for instructional design initiatives.
Sr. Instructional Designer at The United States Pharmacopeia Convention
October 1, 2019 - December 1, 2020
Created visually appealing microlearning assets that improved knowledge retention and application. Developed engaging technical training materials, incorporating graphic design principles for effective learning experiences.
Sr. Instructional Designer at ACSS/L3 Harris
August 1, 2017 - October 1, 2019
Integrated subject matter expertise and product knowledge into learning solutions, resulting in a 25% increase in course completion rates. Created method sheets for production development of all aviation products, enhancing process efficiency by 35%. Analyzed learner engagement metrics to identify areas for improvement and incorporated interactive elements to boost engagement and effectiveness.

Education

Bachelor of Arts, Multimedia and Web Design at The Art Institute of Phoenix
April 1, 2001 - March 1, 2005
Bachelor of Arts at The Art Institute of Phoenix
April 1, 2001 - March 1, 2005
Bachelor of Arts at The Art Institute of Phoenix
April 1, 2001 - March 1, 2005
Bachelor of Arts in Multimedia & Web Design at Art Institute of Phoenix
January 11, 2030 - August 14, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Government, Non-Profit Organization, Professional Services, Software & Internet, Media & Entertainment, Retail, Life Sciences, Transportation & Logistics, Education

Skills

Experience Level