Available to hire
I am a passionate musician and songwriter from Ireland. I train in performing arts, vocals, guitar, piano, and composition, and I love performing my own music on stage, in studios, and online. Over the years I have busked, recorded interviews, and released original work such as ‘Sink or Swim’ on Spotify, while collaborating with professional songwriters and performers.
I am currently studying Performing Arts at UL’s Irish World Academy of Music and Dance, and I plan to continue developing as a singer-songwriter, performer, and recording artist.
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Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Work Experience
Regulatory Specialist I at Uber
June 30, 2025 - August 16, 2025Investigated and resolved safety and compliance-related cases supporting Uber's global standards. Managed inbound claims and escalations, ensuring clear documentation and fair resolutions while adhering to internal protocols. Collaborated with cross-functional teams to detect patterns and provide feedback for process improvements. Maintained high-performance KPIs in a fast-paced remote environment, demonstrating autonomy and judgment under pressure. Utilized internal tools and systems to ensure data integrity and regulatory alignment across case handling.
Receptionist at Abbeyleix Manor Hotel
November 30, 2024 - August 16, 2025Welcomed guests with exceptional customer service, addressing their needs promptly and professionally. Managed phone lines, directed calls, and efficiently handled guest inquiries. Oversaw the check-in and check-out process, ensuring a seamless and pleasant experience for all guests.
Barista at Starbucks
October 31, 2022 - August 16, 2025Prepared and served a variety of coffee beverages, consistently meeting customer preferences and standards. Managed cash register operations, accurately processing transactions. Maintained a clean, organized, and welcoming environment, ensuring a positive customer experience.
Team Member at Limerick Omniplex
January 31, 2023 - August 16, 2025Provided excellent customer service at the box office and concession stand. Handled customer inquiries and ensured the cleanliness and upkeep of theater facilities.
Barista at Habbit Coffee Retail
September 30, 2023 - August 16, 2025Delivered outstanding service in a dynamic, fast-paced coffee shop environment. Managed cash transactions accurately and maintained inventory levels effectively.
Kitchen Porter at Laois
September 30, 2019 - August 16, 2025Assisted in food preparation, contributing to efficient kitchen operations. Upheld high standards of cleanliness and hygiene in the kitchen area.
Regulatory Specialist I at Uber (Remote)
June 1, 2024 - June 1, 2025Investigated and resolved safety and compliance-related cases with accuracy and timeliness. Managed inbound claims and escalations with clear documentation and fair resolutions. Collaborated with cross-functional teams to identify patterns and propose process improvements. Maintained high KPIs while working autonomously in a fast-paced remote setting. Ensured data integrity and compliance alignment across case handling.
Receptionist at Abbeyleix Manor Hotel
September 1, 2023 - June 1, 2024Welcomed and assisted guests with professionalism, ensuring high-quality customer service. Managed phone lines, directed calls, and handled guest inquiries efficiently. Oversaw check-in and check-out processes to provide a seamless guest experience.
Barista at Habit Coffee Retail, Limerick
January 1, 2023 - September 1, 2023Delivered fast-paced customer service in a busy café environment. Handled cash transactions and maintained stock levels accurately.
Team Member at Limerick Omniplex
October 1, 2022 - January 1, 2023Provided customer service at the box office and concession stands. Assisted with theatre upkeep and customer queries.
Barista at Starbucks, Castle Troy
April 1, 2021 - October 1, 2022Prepared and served beverages consistently to customer preferences. Operated cash register accurately while maintaining a welcoming environment.
Kitchen Porter
May 1, 2018 - September 1, 2019Assisted with food preparation and kitchen operations. Maintained hygiene and cleanliness standards.
Education
Bachelor of Arts in Performing Arts with a focus on Music and Voice at University of Limerick
January 1, 2019 - January 1, 2023Completed Secondary Education at Heywood Community School
January 1, 2013 - January 1, 2019Completed Primary Education at Scoil Mhuire
January 1, 2005 - January 1, 2013Bachelor of Arts at University of Limerick
January 1, 2019 - January 1, 2023Secondary Education at Heywood Community School, Co. Laois
January 1, 2013 - January 1, 2019Primary Education at Mhuire, Co. Laois
January 1, 2005 - January 1, 2013BA in Performing Arts at Irish World Academy of Music and Dance, University of Limerick
January 1, 2019 - February 26, 2026Music Studies for Junior Certificate and Leaving Certificate at Heywood Community School, Ballinakill, Co. Laois
January 1, 2011 - January 1, 2016Qualifications
Industry Experience
Travel & Hospitality, Retail, Media & Entertainment, Professional Services, Software & Internet, Other, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
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