I am a reliable, detail-oriented professional with experience supporting clients with administrative, customer service, and organizational tasks. My background includes front-desk and receptionist roles, scheduling and calendar management, email and phone communication, data entry, documentation, and handling client inquiries with professionalism and care. I have worked in fast-paced, people-focused environments, which has strengthened my ability to multitask, prioritize effectively, and maintain accuracy under pressure. What sets me apart is my strong communication skills, attention to detail, and proactive problem-solving approach. I take pride in being dependable, organized, and easy to work with, while adapting quickly to new tools and systems. I enjoy helping clients stay organized, reduce workload stress, and focus on what matters most, knowing that consistent, high-quality support makes a real difference.

Ifeoma Ugbeh

I am a reliable, detail-oriented professional with experience supporting clients with administrative, customer service, and organizational tasks. My background includes front-desk and receptionist roles, scheduling and calendar management, email and phone communication, data entry, documentation, and handling client inquiries with professionalism and care. I have worked in fast-paced, people-focused environments, which has strengthened my ability to multitask, prioritize effectively, and maintain accuracy under pressure. What sets me apart is my strong communication skills, attention to detail, and proactive problem-solving approach. I take pride in being dependable, organized, and easy to work with, while adapting quickly to new tools and systems. I enjoy helping clients stay organized, reduce workload stress, and focus on what matters most, knowing that consistent, high-quality support makes a real difference.

Available to hire

I am a reliable, detail-oriented professional with experience supporting clients with administrative, customer service, and organizational tasks. My background includes front-desk and receptionist roles, scheduling and calendar management, email and phone communication, data entry, documentation, and handling client inquiries with professionalism and care. I have worked in fast-paced, people-focused environments, which has strengthened my ability to multitask, prioritize effectively, and maintain accuracy under pressure. What sets me apart is my strong communication skills, attention to detail, and proactive problem-solving approach. I take pride in being dependable, organized, and easy to work with, while adapting quickly to new tools and systems. I enjoy helping clients stay organized, reduce workload stress, and focus on what matters most, knowing that consistent, high-quality support makes a real difference.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Receptionist & Customer Service Representative at A2H de Moda (Custom Home Furnishings) – Surrey, BC
June 1, 2025 - December 1, 2025
Greeted visitors and clients, answered incoming calls, and directed customers to appropriate staff or service areas; provided information on custom home furnishings and basic order support; scheduled and confirmed appointments using digital calendars; maintained organized reception area, files, and logs; collaborated with sales and operations teams to relay messages and update order status for a smooth end-to-end customer experience.
Cashier at Adegun Olajide Enterprise – Lagos, Nigeria
August 1, 2024 - April 1, 2025
Processed cash, credit, debit, and gift card payments on POS terminals; balanced cash drawer and completed daily reconciliation with minimal discrepancies; assisted customers with product selection and inquiries; supported merchandising, shelf restocking, and basic inventory checks.
Receptionist / Customer Service Representative at Pimof Hotel – Port Harcourt, Nigeria
February 1, 2022 - January 1, 2023
First point of contact for guests and callers; handled inquiries via phone, email, and in person; scheduled appointments and managed room and service bookings with calendar updates and timely confirmations; maintained guest and transaction records with accuracy and confidentiality; provided administrative support and coordination with other departments.
Sales Associate at Ipekyol – Nicosia, North Cyprus
February 1, 2020 - January 1, 2022
Delivered personalized sales support in a fashion retail environment; processed payments with 100% transaction accuracy; assisted in receiving, stocking, and organizing merchandise; addressed customer concerns to support satisfaction and loyalty.

Education

Bachelor's Degree in Accounting and Finance at Cyprus International University
September 1, 2016 - July 1, 2020
Master of Business Administration (In Progress) at University Canada West
April 1, 2025 - February 10, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Professional Services, Other