Build and manage strong relationships with business clients to promote Moniepoint’s payment and financial solutions. Support merchants in adopting digital platforms for collections, transfers, and business growth. Collaborate with product and tech teams to deliver seamless onboarding and ensure client satisfaction. Identify opportunities to increase product usage and customer retention through tailored insights. Provide after-sales support, ensuring businesses gain full value from Moniepoint’s services.

Freelance Web Designer & Developer at Self-Employed

January 1, 2022 - Present

Designed and launched responsive websites and landing pages using Webflow and Figma. Translated design mockups into functional, optimized sites with strong UI/UX details. Implemented SEO best practices and integrated analytics tools for performance tracking. Used AI tools (ChatGPT, Midjourney) to streamline content creation and design workflows. Developed basic WordPress projects and expanded knowledge in PHP, plugins, and customization.

Customer Service Representative at Nomba (formerly Kudi)

January 1, 2022 - October 13, 2025

Provided customer support to merchants using fintech solutions. Resolved account and transaction issues promptly and professionally. Assisted in merchant onboarding, product education, and troubleshooting. Maintained high customer satisfaction through empathy and effective communication.

Affiliate Marketing & Digital Strategy at Amazon Associate

January 1, 2023 - Present

Created and optimized affiliate product landing pages for better search visibility. Tracked campaign performance using analytics tools and refined strategies for higher ROI.