Hi, I’m Jeremiah Kinuthia, an ICT support professional based in Nakuru, Kenya. I have hands-on experience in supporting computer systems, digital records platforms, and end-user operations within health care and government environments. I excel at installing, configuring, testing, and maintaining desktops, laptops, printers, and network devices to keep daily operations running smoothly. I deliver direct technical support to users, resolve hardware and software faults, and minimize service interruptions through timely troubleshooting and preventive maintenance. I also support patient registration and eligibility systems by maintaining accurate digital records and ensuring system availability during peak service periods. I’m passionate about applying practical ICT skills to real-world problems, and I enjoy collaborating with teams to improve processes and user experiences. My goal is to contribute to reliable, secure, and efficient IT environments in healthcare and public sector settings while continuing to grow as a developer and IT professional.

Jeremiah Kinuthia

5.0 (1 review)

Hi, I’m Jeremiah Kinuthia, an ICT support professional based in Nakuru, Kenya. I have hands-on experience in supporting computer systems, digital records platforms, and end-user operations within health care and government environments. I excel at installing, configuring, testing, and maintaining desktops, laptops, printers, and network devices to keep daily operations running smoothly. I deliver direct technical support to users, resolve hardware and software faults, and minimize service interruptions through timely troubleshooting and preventive maintenance. I also support patient registration and eligibility systems by maintaining accurate digital records and ensuring system availability during peak service periods. I’m passionate about applying practical ICT skills to real-world problems, and I enjoy collaborating with teams to improve processes and user experiences. My goal is to contribute to reliable, secure, and efficient IT environments in healthcare and public sector settings while continuing to grow as a developer and IT professional.

Available to hire

Hi, I’m Jeremiah Kinuthia, an ICT support professional based in Nakuru, Kenya. I have hands-on experience in supporting computer systems, digital records platforms, and end-user operations within health care and government environments. I excel at installing, configuring, testing, and maintaining desktops, laptops, printers, and network devices to keep daily operations running smoothly. I deliver direct technical support to users, resolve hardware and software faults, and minimize service interruptions through timely troubleshooting and preventive maintenance. I also support patient registration and eligibility systems by maintaining accurate digital records and ensuring system availability during peak service periods.

I’m passionate about applying practical ICT skills to real-world problems, and I enjoy collaborating with teams to improve processes and user experiences. My goal is to contribute to reliable, secure, and efficient IT environments in healthcare and public sector settings while continuing to grow as a developer and IT professional.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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Language

English
Fluent
Swahili
Fluent

Work Experience

Patient Registration & Eligibility Officer at Kimbo Healthcare Centre
January 1, 2025 - Present
Processed and verified patient registrations and eligibility using SHA systems, ensuring timely access to healthcare. Maintained and updated digital records with high accuracy, reducing data inconsistencies. Resolved workstation, printer, and scanner issues promptly, improving registration desk efficiency. Conducted routine system checks and basic preventive maintenance, ensuring consistent system availability. Delivered hands-on guidance to staff, reducing repeat technical support requests. Ensured compliance with data protection standards while handling sensitive patient information.
ICT Support Attache at Kimbo Healthcare Centre
January 1, 2022 - December 31, 2022
Installed, configured, and tested computers, printers, and network devices, enabling smooth staff onboarding. Provided technical support for operating systems, applications, and network connectivity, reducing downtime. Assisted in system testing and validation prior to deployment, minimizing post-deployment issues. Maintained ICT documentation, including installation records, support logs, and asset inventories. Supported ICT equipment receiving, labeling, and certification per government standards. Monitored system performance and escalated complex issues for timely resolution.
ICT Support Attaché at National Hospital Insurance Fund
January 1, 2021 - December 31, 2021
Performed preventive and corrective maintenance on ICT equipment, ensuring uninterrupted operations. Supported data entry systems by verifying accuracy and completeness of records. Configured and deployed computers and peripherals, ensuring readiness and compliance. Resolved common hardware and software faults within agreed timelines. Monitored system performance and reported reliability issues. Assisted in ICT equipment configuration and basic network support, strengthening daily operations.
ICTS Support Attache at National Hospital Insurance Fund
January 1, 2021 - Present
Performed preventive and corrective maintenance on ICT equipment, ensuring uninterrupted operations. Supported data entry systems by verifying accuracy and completeness of records. Configured and deployed computers and peripherals, ensuring readiness and compliance. Resolved common hardware and software faults within agreed timelines. Monitored system performance and reported reliability issues. Assisted in ICT equipment configuration and basic network support, strengthening daily operations.

Education

Certificate in Programming at Mahanaim College
January 1, 2025 - January 29, 2026
Bachelor of Science in Computer Technology at Meru University of Science and Technology
January 1, 2018 - January 1, 2022
Kenya Certificate of Secondary Education (KCSE) at Heni Secondary School
January 1, 2013 - January 1, 2017
Certificate in Programming at Mahanaim College
January 1, 2025 - January 1, 2025
Bachelor of Science in Computer Technology at Meru University of Science and Technology
January 1, 2018 - January 1, 2022
Kenya Certificate of Secondary Education (KCSE) at Heni Secondary School
January 1, 2013 - January 1, 2017

Qualifications

KCSE
January 1, 2013 - January 1, 2017
Certificate in Programming
January 1, 2025 - January 29, 2026
Certificate in Programming
January 1, 2025 - January 1, 2025

Industry Experience

Healthcare, Government, Software & Internet, Computers & Electronics, Professional Services, Education