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Hi, I’m Charlotte Motz. I’m a detail-oriented and enthusiastic professional with strong skills in analysis and communication for thorough content evaluation and reporting. I thrive on turning complex information into clear insights, and I bring a calm, focused approach to handling high volumes of incidents with professionalism and care. I’m currently studying cybersecurity certifications and actively applying my analytical and creative abilities to education monitoring and freelance art projects. I enjoy learning new platforms, staying adaptable, and delivering reliable outcomes under pressure.…Hi, I’m Charlotte Motz. I’m a detail-oriented and enthusiastic professional with strong skills in analysis and communication for thorough content evaluation and reporting. I thrive on turning complex information into clear insights, and I bring a calm, focused approach to handling high volumes of incidents with professionalism and care. I’m currently studying cybersecurity certifications and actively applying my analytical and creative abilities to education monitoring and freelance art projects. I enjoy learning new platforms, staying adaptable, and delivering reliable outcomes under pressure.

Charlotte Motz

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Hi, I’m Charlotte Motz. I’m a detail-oriented and enthusiastic professional with strong skills in analysis and communication for thorough content evaluation and reporting. I thrive on turning complex information into clear insights, and I bring a calm, focused approach to handling high volumes of incidents with professionalism and care. I’m currently studying cybersecurity certifications and actively applying my analytical and creative abilities to education monitoring and freelance art projects. I enjoy learning new platforms, staying adaptable, and delivering reliable outcomes under pressure.…Hi, I’m Charlotte Motz. I’m a detail-oriented and enthusiastic professional with strong skills in analysis and communication for thorough content evaluation and reporting. I thrive on turning complex information into clear insights, and I bring a calm, focused approach to handling high volumes of incidents with professionalism and care. I’m currently studying cybersecurity certifications and actively applying my analytical and creative abilities to education monitoring and freelance art projects. I enjoy learning new platforms, staying adaptable, and delivering reliable outcomes under pressure.

Available to hire

Hi, I’m Charlotte Motz. I’m a detail-oriented and enthusiastic professional with strong skills in analysis and communication for thorough content evaluation and reporting. I thrive on turning complex information into clear insights, and I bring a calm, focused approach to handling high volumes of incidents with professionalism and care.

I’m currently studying cybersecurity certifications and actively applying my analytical and creative abilities to education monitoring and freelance art projects. I enjoy learning new platforms, staying adaptable, and delivering reliable outcomes under pressure.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Education Monitoring Analyst at Smoothwall (Part of the Qoria Family)

January 1, 2023 - Present

Accurate and efficient analysis of concerning content captured from school devices. Handles a high volume of incidents per hour with focus and vigilance. Interprets information quickly, communicates incident details verbally or in writing, and escalates according to process. Applies detective skills to ambiguous cases and makes impartial decisions regarding content violations.

Claims Handler at Sensée Ltd for Direct Line Group

January 1, 2022 - January 1, 2023

Fostered positive client relationships and maintained high accuracy in reviewing and validating claims documentation. Conducted thorough investigations into suspicious or fraudulent claims. Provided comprehensive training to junior staff and maintained detailed administration and office procedures to improve accuracy and efficiency.

Claims Handler at Sensée Ltd (for Direct Line Group)

January 1, 2022 - December 31, 2023

Fosters positive client relationships; reviews and validates claims documentation with high accuracy; conducts investigations into suspicious or fraudulent claims; provides training to junior staff; maintains detailed administration procedures to improve accuracy and efficiency.

Education Monitoring Analyst at Smoothwall (Part of the Qoria Family)

January 1, 2019 - Present

Accurate and efficient analysis of concerning content captured from school devices. Handle a high volume of incidents per hour with focus and vigilance. Interpret information quickly and manage sensitive content with professionalism. Escalate per process, communicating incident details verbally by phone or in written reports. Apply investigative skills to ambiguous cases and make impartial content violation decisions.

Freelance Artist at Self Employed

January 1, 2019 - Present

Develops skills in multiple programming languages; creates custom art pieces using Blender, Autodesk Maya, Fusion 360, ZBrush and the Adobe Creative Suite (Photoshop, Illustrator, After Effects, Substance). Markets work online and develops a unique artistic style.