Online Shop Support & Customer Service Assistant at Shopee / Freelance

Assisted customers through chat support by answering product inquiries and resolving customer concerns. Managed product-related data entry and updated online shop information. Maintained responsive and professional communication with customers. Supported daily e-commerce operations in a fast-paced online environment. Demonstrated multitasking, communication, and problem-solving skills.

AI Data Collection Contributor at First Source (Remote Freelance Project)

Contributed to AI data collection projects by labeling and assembling data sets; engaged in remote freelance tasks for data collection in Indonesia; ensured accuracy and compliance with guidelines; managed large volumes of digital submissions and maintained attention to detail.

Online Shop Support & Customer Service Assistant at Freelance / Self-Managed

Location: Remote. Assisted customers through chat and email support by answering product inquiries and resolving concerns. Managed product-related data entry and kept online shop information up to date. Maintained responsive and professional communication with customers. Supported daily e-commerce operations in a fast-paced online environment. Demonstrated multitasking, strong communication, and problem-solving skills. Adapted quickly to platform updates and remote workflow systems. Maintained consistency, self-management, and remote-work discipline.

AI Data Collection Contributor at First Source

Location: Madiun, Indonesia. Worked on AI-related data collection and digital contents submission projects. Ensured accuracy and compliance with project guidelines and quality standards. Managed large volumes of digital submissions while maintaining attention to detail. Adapted quickly to platform updates and remote work flows systems. Demonstrated consistency, self-management, and remote work discipline.