Available to hire
I am a determined professional with a strong drive for development and responsibility. I am used to working independently and in a structured manner, with a good ability to interact with people in different situations. My curiosity to learn new things helps me quickly become comfortable with new systems in the workplace.
I have built experience across customer care, corporate training, healthcare, and supervision roles, with a focus on safety, process improvement, and high-quality service. I am fluent in English and committed to continuous learning and professional growth.
Language
English
Fluent
Work Experience
Customer Care Representative at Maria Nila AB
February 1, 2023 - October 28, 2025Administrative handling of incoming cases via email and phone; Handling of customer complaints; Order management and customer communication (Åhléns, Lyko, Stockmann, etc.); Participation in system development; Active safety representative with BAM training
Corporate Advisor, Internal Trainer & Senior Agent at Fortum AB
February 28, 2023 - February 28, 2023Started in corporate customer service with upselling; Developed into a role with responsibility for internal training of new staff: coaching in sales, system management, and customer relations; Worked with complaint handling, including cases to ARN (National Board for Consumer Disputes) and the Swedish Consumer Agency
Nurse & Receptionist at Hedda Care
May 31, 2021 - May 31, 2021COVID-19 testing (PCR and antibodies); Patient reception and sample handling for various laboratories; Administrative tasks, journal systems, instrument and ultrasound management
Nurse at Adonis Omsorg
July 31, 2020 - July 31, 2020Geriatric, dementia care, and people with functional variations; Appointed as supervisor and main contact for clients
Corporate Advisor, Internal Trainer & Senior Agent at Fortum AB
May 1, 2021 - February 1, 2023Started in corporate customer service with upselling; Developed into a role with responsibility for internal training of new staff: coaching in sales, system management, and customer relations; Worked with complaint handling, including cases to ARN (National Board for Consumer Disputes) and the Swedish Consumer Agency
Nurse & Receptionist at Hedda Care
August 1, 2020 - May 1, 2021COVID-19 testing (PCR and antibodies); Patient reception and sample handling for various laboratories; Administrative tasks, journal systems, instrument and ultrasound management
Heltid Nursing at Adonis Omsorg
July 1, 2018 - July 1, 2020Geriatric, dementia care, and people with functional variations; Appointed as supervisor and main contact for clients
Education
Certified Payroll Administrator with HR and Personnel Administration at Påhlmans Business Institute
January 11, 2030 - October 28, 2025Preparatory training for the role of safety representative at BAM – Better Work Environment
January 11, 2030 - October 28, 2025Nursing specializing in psychiatry at Cady Academy Utbildning
January 11, 2030 - October 28, 2025Business Administration at Stockholm Sports High School
January 11, 2030 - October 28, 2025Certified Payroll Administrator with HR and Personnel Administration at Påhlmans Business Institute
January 11, 2030 - January 6, 2026Preparatory training for the role of safety representative at BAM – Better Work Environment
January 11, 2030 - January 1, 2023Nursing specializing in psychiatry at Cady Academy Utbildning
January 11, 2030 - January 1, 2018Specialization: Business Administration at Stockholm Sports High School
January 11, 2030 - January 1, 2015Qualifications
Certified Payroll Administrator with HR and Personnel Administration
January 11, 2030 - October 28, 2025Preparatory training for the role of safety representative
January 11, 2030 - October 28, 2025Nursing specializing in psychiatry
January 11, 2030 - October 28, 2025Business Administration
January 11, 2030 - October 28, 2025Certified Payroll Administrator with HR and Personnel Administration
January 11, 2030 - January 6, 2026Preparatory training for the role of safety representative
January 11, 2030 - January 1, 2023Nursing specializing in psychiatry
January 11, 2030 - January 1, 2018Industry Experience
Healthcare, Professional Services, Retail, Education
Hire a Project Manager
We have the best project manager experts on Twine. Hire a project manager in Stockholm today.