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I am a results-driven Data Analyst & Finance Professional with over 6 years of experience spanning financial services in the energy and creative technology markets. I have reconciled £600,000+ in weekly commission payments and provided regulatory guidance on tax-advantaged products including ISAs and SIPPs. I excel at transforming complex datasets into actionable visual narratives and dashboards, and I am adept at stakeholder management, process improvement, and leveraging CRM systems to drive operational excellence. With a background in Graphic Design and a strong grounding in technology and AI, I design and implement data-driven solutions, build ETL pipelines, and develop user-friendly interfaces for staff. I combine financial acumen with hands-on software development (SQL, Python, JavaScript, cloud infrastructure) to enable scalable reporting and automation across B2B and B2C environments, including mortgage lenders, agents, and insurers.…I am a results-driven Data Analyst & Finance Professional with over 6 years of experience spanning financial services in the energy and creative technology markets. I have reconciled £600,000+ in weekly commission payments and provided regulatory guidance on tax-advantaged products including ISAs and SIPPs. I excel at transforming complex datasets into actionable visual narratives and dashboards, and I am adept at stakeholder management, process improvement, and leveraging CRM systems to drive operational excellence. With a background in Graphic Design and a strong grounding in technology and AI, I design and implement data-driven solutions, build ETL pipelines, and develop user-friendly interfaces for staff. I combine financial acumen with hands-on software development (SQL, Python, JavaScript, cloud infrastructure) to enable scalable reporting and automation across B2B and B2C environments, including mortgage lenders, agents, and insurers.

Ishmael Smart

Data Analyst, Data Scientist, Full Stack Developer, +2

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I am a results-driven Data Analyst & Finance Professional with over 6 years of experience spanning financial services in the energy and creative technology markets. I have reconciled £600,000+ in weekly commission payments and provided regulatory guidance on tax-advantaged products including ISAs and SIPPs. I excel at transforming complex datasets into actionable visual narratives and dashboards, and I am adept at stakeholder management, process improvement, and leveraging CRM systems to drive operational excellence. With a background in Graphic Design and a strong grounding in technology and AI, I design and implement data-driven solutions, build ETL pipelines, and develop user-friendly interfaces for staff. I combine financial acumen with hands-on software development (SQL, Python, JavaScript, cloud infrastructure) to enable scalable reporting and automation across B2B and B2C environments, including mortgage lenders, agents, and insurers.…I am a results-driven Data Analyst & Finance Professional with over 6 years of experience spanning financial services in the energy and creative technology markets. I have reconciled £600,000+ in weekly commission payments and provided regulatory guidance on tax-advantaged products including ISAs and SIPPs. I excel at transforming complex datasets into actionable visual narratives and dashboards, and I am adept at stakeholder management, process improvement, and leveraging CRM systems to drive operational excellence. With a background in Graphic Design and a strong grounding in technology and AI, I design and implement data-driven solutions, build ETL pipelines, and develop user-friendly interfaces for staff. I combine financial acumen with hands-on software development (SQL, Python, JavaScript, cloud infrastructure) to enable scalable reporting and automation across B2B and B2C environments, including mortgage lenders, agents, and insurers.

Available to hire

I am a results-driven Data Analyst & Finance Professional with over 6 years of experience spanning financial services in the energy and creative technology markets. I have reconciled £600,000+ in weekly commission payments and provided regulatory guidance on tax-advantaged products including ISAs and SIPPs. I excel at transforming complex datasets into actionable visual narratives and dashboards, and I am adept at stakeholder management, process improvement, and leveraging CRM systems to drive operational excellence.

With a background in Graphic Design and a strong grounding in technology and AI, I design and implement data-driven solutions, build ETL pipelines, and develop user-friendly interfaces for staff. I combine financial acumen with hands-on software development (SQL, Python, JavaScript, cloud infrastructure) to enable scalable reporting and automation across B2B and B2C environments, including mortgage lenders, agents, and insurers.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Work Experience

Data Analyst/Developer at Client Care & Management Systems

September 1, 2025 - Present

Employed as a developer to design, build, and maintain systems for residential homes and facilities across the health sector, supporting operational efficiency and quality of care. Designed and maintained SQL database schemas; built ETL pipelines; developed API integrations; wrote Python scripts for data transformation; generated mock-up visualisations and UI concepts; produced regulatory-compliance reports for CQC.

Commissions Assistant (Financial Transactions) at Mortgage Advice Bureau

October 1, 2023 - August 1, 2025

Processed and reconciled commission payments of £600,000+ weekly; conducted weekly imports of commission statements; resolved discrepancies; updated balancing books; used advanced Excel formulas and CRM systems; collaborated with lenders and advisors to resolve queries; handled confidential financial documents in line with data protection and regulatory requirements.

Customer Service Adviser (Investment Banking) at Ford Money (Newcastle Building Society)

January 1, 2023 - October 31, 2023

Provided regulatory guidance on ISAs and savings products; assisted with account opening, administration, and maturity; handled inquiries across multiple channels; maintained CRM records to reflect client discussions; managed complaints per FCA procedures; supported colleague training and process improvements.

Energy Specialist at EoN Next

January 1, 2021 - January 1, 2023

Analyzed consumption and billing data to identify cost-saving opportunities and financial risks for residential portfolios; contributed to internal sales team training; resolved complex billing queries; analyzed energy usage to improve efficiency and customer service.

Energy Advisor at Robin Hood Energy

June 1, 2019 - December 31, 2020

Conducted market and financial data analysis to improve billing accuracy; drove growth through tariff/product advice; managed CRM data and customer communications; supported energy plans and payments.

Insurance Sales Executive at Domestic & General

October 1, 2018 - June 30, 2019

Advised on insurance and warranty products in a regulated environment; maintained FCA compliance; achieved a minimum sales conversion rate and prepared detailed product breakdowns for clients.

Graphic Designer (Part-Time) at Mojatu Foundation

May 1, 2018 - October 31, 2018

Managed end-to-end creation and distribution of bi-monthly magazines and monthly newsletters; mentored apprentices in digital marketing and layout design; organized data on Google Enterprise Cloud assets.

Graphics Design & Web Development (Freelance) at DNA Entertainment LTD

January 1, 2018 - Present

Lead AI ecosystem production, containerised apps on GCP; integrated Gemini Pro and other models, built custom Python environments and AI workflows; provided AI-assisted graphic design and VFX for music campaigns; deployed cloud DevOps with Terraform, Docker, CI/CD; created brand identities and promotional materials.