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Bilingual professional with over 7 years of multidisciplinary experience spanning community management, national and international sales management, customer support, and digital marketing. I combine critical and analytical thinking with strong organizational capabilities, and I bring proven adaptability gained through international and cross-industry exposure. Driven by goals and a passion for continuous learning, I focus on improving campaign execution accuracy and performance optimization while thriving in dynamic teams that support both personal and professional development.…Bilingual professional with over 7 years of multidisciplinary experience spanning community management, national and international sales management, customer support, and digital marketing. I combine critical and analytical thinking with strong organizational capabilities, and I bring proven adaptability gained through international and cross-industry exposure. Driven by goals and a passion for continuous learning, I focus on improving campaign execution accuracy and performance optimization while thriving in dynamic teams that support both personal and professional development.

Isabela Cano

Community Manager, Digital Marketer, Marketing Analyst, +1

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Bilingual professional with over 7 years of multidisciplinary experience spanning community management, national and international sales management, customer support, and digital marketing. I combine critical and analytical thinking with strong organizational capabilities, and I bring proven adaptability gained through international and cross-industry exposure. Driven by goals and a passion for continuous learning, I focus on improving campaign execution accuracy and performance optimization while thriving in dynamic teams that support both personal and professional development.…Bilingual professional with over 7 years of multidisciplinary experience spanning community management, national and international sales management, customer support, and digital marketing. I combine critical and analytical thinking with strong organizational capabilities, and I bring proven adaptability gained through international and cross-industry exposure. Driven by goals and a passion for continuous learning, I focus on improving campaign execution accuracy and performance optimization while thriving in dynamic teams that support both personal and professional development.

Available to hire

Bilingual professional with over 7 years of multidisciplinary experience spanning community management, national and international sales management, customer support, and digital marketing. I combine critical and analytical thinking with strong organizational capabilities, and I bring proven adaptability gained through international and cross-industry exposure.

Driven by goals and a passion for continuous learning, I focus on improving campaign execution accuracy and performance optimization while thriving in dynamic teams that support both personal and professional development.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Language

Spanish; Castilian

Fluent

English

Advanced

Portuguese

Advanced

German

Beginner

Work Experience

Customer Tech Support Representative at Emapta Latam

February 1, 2025 - Present

Provided multi-channel technical support for property measurement and 3D modeling platform, troubleshooting system issues, guiding users across construction and insurance industries, ensuring accurate data delivery and customer satisfaction.

Seasonal Chat Sales Representative at Platz i

November 1, 2023 - January 1, 2024

Leveraged AI tools and real-time customer insights to resolve inquiries, recommend tailored solutions, and ensure a seamless digital sales experience during Black Friday, Christmas, and New Year campaigns.

Sales Manager (CRM & LATAM Sales Operations) at LATAM (Stanvac International Ltd.)

August 1, 2023 - January 1, 2025

Managed CRM systems, traveled, and collaborated with cross-functional teams to optimize client processes, ensuring accuracy, efficiency, and performance improvement across LATAM operations in exporting welding from India.

Community Manager (Second Chance’s Closet) at Second Chances

October 1, 2022 - June 1, 2025

Led digital campaigns and content management as a volunteer across Instagram and sales channels. Analyzed KPIs and optimized performance to drive engagement and conversions. Planned and developed partnerships to support the foundation’s mission and ensure sustainable funding for ongoing operations and projects.

Bilingual Chat Tech Advisor at Teleperformance S.A.S

April 1, 2021 - December 1, 2021

Delivered technical support for Apple users and performed QA audits on reps. Troubleshot software and service issues to ensure quality, accuracy, and customer satisfaction.

Cultural Exchange Childcare Provider at Au Pair program (various host families/hosts)

January 1, 2021 - January 1, 2022

Provided childcare while completing intercultural academic training, strengthening adaptability, cross-cultural communication, and organizational skills in a multicultural environment.