Content creator and UGC creator with a background in business economics and strong analytical and organizational skills. Fluent in English and Spanish (B2) with a hands-on, client-focused approach and team orientation. Experienced in customer assistance, sales-oriented consulting, and dynamic problem-solving, while also creating digital content (photo/video) for social media. Skilled in editorial planning, calendar management, trend analysis, and independent project delivery with a creative strategy mindset to improve engagement and visibility.

Matteo

Content creator and UGC creator with a background in business economics and strong analytical and organizational skills. Fluent in English and Spanish (B2) with a hands-on, client-focused approach and team orientation. Experienced in customer assistance, sales-oriented consulting, and dynamic problem-solving, while also creating digital content (photo/video) for social media. Skilled in editorial planning, calendar management, trend analysis, and independent project delivery with a creative strategy mindset to improve engagement and visibility.

Available to hire

Content creator and UGC creator with a background in business economics and strong analytical and organizational skills. Fluent in English and Spanish (B2) with a hands-on, client-focused approach and team orientation.

Experienced in customer assistance, sales-oriented consulting, and dynamic problem-solving, while also creating digital content (photo/video) for social media. Skilled in editorial planning, calendar management, trend analysis, and independent project delivery with a creative strategy mindset to improve engagement and visibility.

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Language

Italian
Intermediate
English
Advanced
Spanish; Castilian
Advanced

Work Experience

Assistant - Decathlon Content Creator & UGC Creator (practicum) at Decathlon
January 1, 2021 - January 1, 2025
Direct customer support by advising on product selection according to customer needs. Developed sales skills with consultative, results-oriented selling. Worked in a team to ensure efficient service and a positive work environment. Organized the point of sale, managed stock replenishment, and maintained merchandising visuals. Handled dynamic situations with a focus on customer satisfaction and rapid problem resolution. Contributed to a welcoming, collaborative, and motivating environment for both customers and colleagues. Created digital content (photo/video) for social networks and collaborated with brands on communication and product promotion campaigns. Planned editorial calendars, analyzed digital trends to identify peak reach hours, and managed content performance. Independently managed project planning, deadlines, and deliverables, ensuring professionalism and punctuality while designing creative strategies to increase engagement, visibility, and audience connection.

Education

Degree in Economics at Università degli Studi di Brescia
January 1, 2021 - January 1, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Education, Media & Entertainment