I am a motivated educator and hybrid technologist with a strong foundation in mathematics education, virtual assistance, and cybersecurity. I have a track record of managing technical customer support, handling administrative tasks with meticulous attention to detail, and delivering clear training and support. I excel at cross-functional communication and resolving challenges in high-pressure remote environments. I am passionate about leveraging AI tools to optimize workflows and empower clients and students, while continuously expanding my expertise in cybersecurity and data protection.

Zaid Sulaiman Ismail

I am a motivated educator and hybrid technologist with a strong foundation in mathematics education, virtual assistance, and cybersecurity. I have a track record of managing technical customer support, handling administrative tasks with meticulous attention to detail, and delivering clear training and support. I excel at cross-functional communication and resolving challenges in high-pressure remote environments. I am passionate about leveraging AI tools to optimize workflows and empower clients and students, while continuously expanding my expertise in cybersecurity and data protection.

Available to hire

I am a motivated educator and hybrid technologist with a strong foundation in mathematics education, virtual assistance, and cybersecurity. I have a track record of managing technical customer support, handling administrative tasks with meticulous attention to detail, and delivering clear training and support. I excel at cross-functional communication and resolving challenges in high-pressure remote environments.

I am passionate about leveraging AI tools to optimize workflows and empower clients and students, while continuously expanding my expertise in cybersecurity and data protection.

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Language

Work Experience

Virtual Assistant & Technical Support Consultant at Freelance / Remote
June 1, 2025 - Present
Manage administrative logistics, content formatting, and customer communication pipelines for remote clients. Utilize artificial intelligence tools and advanced digital software to optimize daily workflows, reducing turnaround times for client deliverables. Deliver concise, structured summaries, documentation, and technical support answers for multi-tier user concerns.
Mathematics Teacher (Teaching Practice) at Government Girls Secondary School, Badawa
September 1, 2024 - November 1, 2024
Developed instructional lesson plans and delivered daily mathematics lectures to secondary level students. Assessed student understanding through designed items and examination structures, identifying academic gaps to offer targeted intervention. Maintained classroom management and collaborated with institutional leadership to maintain a supportive learning atmosphere.

Education

Bachelor of Science (B.Sc.) in Mathematics Education at Kano University of Science and Technology, Wudil
January 11, 2030 - January 1, 2025
Senior Secondary School Certificate at Government Senior Secondary School 'Yar-Gaya'
January 1, 2012 - January 1, 2018

Qualifications

Cybersecurity Specialization Certificate – 3 Million Technical Talent (3MTT) Program
January 11, 2030 - December 1, 2024
Professional Soft-Skills Certification – Jobberman
January 11, 2030 - June 23, 2026
Cybersecurity & Data Protection Track – Tech4Dev
January 11, 2030 - June 23, 2026
English Proficiency Qualification – EF SET
January 11, 2030 - June 23, 2026

Industry Experience

Education, Professional Services, Software & Internet, Media & Entertainment