A committed professional with a strong interest in cars and a passion for creating an excellent customer experience. After progressing through Business Administration and Multichannel Marketing apprenticeships at Toshiba Carrier Ltd and Halas Homes, Jemma has developed practical, professional skills in data handling, communication, and digital marketing. Jemma is customer-oriented and highly organised, with proven experience relaunching social media accounts, improving internal communications through monthly newsletters, and using tools like Wix and Canva to plan and schedule multichannel campaigns. She is seeking a full-time opportunity to take on new challenges and continue growing professionally.

Jemma Dearlove

A committed professional with a strong interest in cars and a passion for creating an excellent customer experience. After progressing through Business Administration and Multichannel Marketing apprenticeships at Toshiba Carrier Ltd and Halas Homes, Jemma has developed practical, professional skills in data handling, communication, and digital marketing. Jemma is customer-oriented and highly organised, with proven experience relaunching social media accounts, improving internal communications through monthly newsletters, and using tools like Wix and Canva to plan and schedule multichannel campaigns. She is seeking a full-time opportunity to take on new challenges and continue growing professionally.

Available to hire

A committed professional with a strong interest in cars and a passion for creating an excellent customer experience. After progressing through Business Administration and Multichannel Marketing apprenticeships at Toshiba Carrier Ltd and Halas Homes, Jemma has developed practical, professional skills in data handling, communication, and digital marketing.

Jemma is customer-oriented and highly organised, with proven experience relaunching social media accounts, improving internal communications through monthly newsletters, and using tools like Wix and Canva to plan and schedule multichannel campaigns. She is seeking a full-time opportunity to take on new challenges and continue growing professionally.

See more

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Work Experience

Multichannel Marketing Apprentice at Halas Homes
May 1, 2025 - June 1, 2026
Conducted a marketing audit and built a marketing plan aligned with brand guidelines. Developed and relaunched social media channels (Facebook, LinkedIn, TikTok) to strengthen the company’s online presence. Revamped the website using Wix and created promotional graphics, including logos and marketing materials, using Canva. Improved internal communication by creating and publishing monthly newsletters for colleagues. Scheduled and managed social media content in Wix, covering services, community events, awareness days, and resident/service user achievements. Continued limited admin support one day per week to assist colleagues.
Business Administrator Apprentice at Halas Homes
February 1, 2024 - May 1, 2025
Shadowed multiple team members to develop core business administration skills. Completed tasks including invoicing, maintaining digital and written records (e.g., resident information and purchases), ordering supplies, stock taking, and maintaining vehicle records such as booking MOTs. Scheduled and arranged contractor work and maintenance, and supported compliance with relevant care standards and legal requirements.
Business Administrator Apprentice at Toshiba Carrier Ltd
August 1, 2023 - February 1, 2024
Supported the order management process for commissioning chilled and heat pump equipment for Carrier and CIAT brands. Liaised with regional supervisors to book commissioning dates, handled customer queries, and provided commissioning documentation. Developed spreadsheets to record job data and organised commissioning files and documents for the correct service contacts to enable implementation.

Education

BTEC Level 3, Esports at Halesowen College
September 1, 2022 - July 1, 2023
Level 3, Business Administration at Halesowen College
August 1, 2023 - February 1, 2024
Level 3 Business Administration (Distinction) at Halesowen College
August 1, 2023 - February 1, 2024
BTEC Level 3 Esports (Pass) at Halesowen College
September 1, 2022 - July 31, 2023

Qualifications

Driving test pass
February 1, 2025 - July 16, 2026
Overall Distinction Grade (Level 3 Business Administration, Halesowen College)
January 1, 2024 - July 16, 2026
Overall Pass Grade (BTEC Level 3 Esports, Halesowen College)
January 1, 2023 - July 16, 2026
GCSE Mathematics (Grade 4), GCSE English Literature (Grade 4), GCSE English Language (Grade 5), GCSE Combined Science (Grades 5/4), GCSE PE (Grade 5), GCSE French (Grade 5), GCSE History (Grade 5), GCSE Art and Design (Grade 5)
June 1, 2022 - July 16, 2026

Industry Experience

Real Estate & Construction, Professional Services, Retail