Jaqueline Hernandez Vidales

Available to hire

I am a Content Operations & Social Media Strategy specialist who builds scalable systems that drive measurable organic growth across multi-platform creator ecosystems.

About

I am a Content Operations & Social Media Strategy specialist who builds scalable systems that drive measurable organic growth across multi-platform creator ecosystems. I have 4+ years of experience designing SOPs, directing remote production teams, and executing high-volume content operations. I am bilingual (Spanish/English) with a Marketing degree from ITESM and Graphic Design studies from UNAM.

I lead end-to-end content strategy and distribution across YouTube, Instagram, Facebook, and TikTok, tailoring platform-specific SEO, hooks, and cadence. I thrive coordinating cross-functional teams using Monday.com, Slack, and Google Drive, and I continuously optimize performance through data-driven testing, QA processes, and scalable publishing workflows.

  • 6 years' experience
  • Joined June 2025

Industry experience

  • Media & Entertainment
  • Retail
  • Professional Services
  • Software & Internet
  • Education
  • Real Estate & Construction
  • Financial Services

Work experience· 9 roles

Social Media Manager · High Converting ContentJul 2024 – Jun 2024

Responsibilities included social media optimization, YouTube SEO optimization, calendar creation, content creation with copywriting, and posting & scheduling content to enhance social media presence and engagement.

Content Operations & Social Media Manager · High Converting Content (Mike Sherrard Co.)May 2024 – Present · 2 yrs 7 mos

Designed and documented end-to-end SOPs for short-form video, long-form YouTube, and carousel production; standardized multi-stakeholder approval workflows, QA checklists, and publishing protocols for a content operation delivering 80–90 pieces monthly across 4–6 creator clients. Managed strategy and full-cycle distribution across YouTube, Instagram, Facebook, and TikTok for 4–6 creator clients, tailoring platform-specific SEO copy, hooks, formatting, and cadence. Drove organic channel growth for a personal finance YouTube creator from under 100 views to 35,000+ monthly views and 1,000+ subscribers in under 18 months through SEO optimization and structured cadence. Maintained a daily publishing rhythm (7 short-form videos/week, 2 long-form, 2 carousels), with platform-specific captions and YouTube SEO copy. Developed a data-driven short-form strategy via audit and A/B testing to improve trust content and conversion-oriented shorts. Coordinated remote production team (video editor

Marketing & Design Specialist · RunAdicOct 2022 – May 2024 · 1 yr 8 mos

• Built and maintained the complete marketing and content system for a running lifestyle e-commerce brand — covering social media strategy, graphic design, content creation, email marketing, and Shopify management over 3+ years. • Created and managed the content calendar across social platforms, aligning publishing cadence with product launches, seasonal campaigns, and brand activations. • Designed visual and written content end-to-end — from creative brief to final asset — including branding materials, product graphics, social posts, and promotional campaign materials for digital and print. • Managed email marketing campaigns through Mailchimp: list segmentation, campaign design, copywriting, and performance-aligned scheduling integrated with the commercial calendar. • Administered Shopify storefront including inventory management, product listing design, and e-commerce content updates. • Leading brand identity development and content curation for the brand's mobile app launches — providing UX feedback, ensuring brand consistency across product touchpoints, and coordinating pre-launch content strategy as part of a cross-functional product team; currently expanding into a Product Manager Jr capacity.

Marketing Specialist · RunAdicOct 2022 – Present · 4 yrs 2 mos
Marketing Specialist · Jean de Merry & Studio FeniceDec 2021 – Sep 2022 · 10 mos
Marketing & Communications Specialist · Jean de Merry & Studio FeniceJun 2021 – Sep 2022 · 1 yr 4 mos
Dallas & Los Angeles Showroom Administrator · Jean de Merry & Studio FeniceJun 2021 – Sep 2022 · 1 yr 4 mos
Product Assistant · GrowProMar 2020 – Mar 2021 · 1 yr 1 mo

Education· 8

Bachelor Degree in Marketing · ITESM2015 – 2021
Bachelor Degree in Graphic Design · FAD, UNAM2012 – 2014
Bachelor's Degree in Marketing · Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)2015 – 2021
Graphic Design Studies · Facultad de Artes y Diseño, Universidad Nacional Autónoma de México (UNAM)2012 – 2014

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