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Learning Experience Designer with 11+ years of experience in learning, healthcare, insurance, and corporate training, including 3+ years designing performance-focused learning solutions. Combines performance analysis, instructional design, and engaging storytelling to create scenario-based experiences that drive real-world impact. Experienced in end-to-end development of learning and instructor-led training materials, including scenario simulations, gamification, and compliance training. Skilled in collaborating with stakeholders and SMEs to resolve complex learning problems and elevate learner performance through measurable, impact-driven learning experiences.…Learning Experience Designer with 11+ years of experience in learning, healthcare, insurance, and corporate training, including 3+ years designing performance-focused learning solutions. Combines performance analysis, instructional design, and engaging storytelling to create scenario-based experiences that drive real-world impact. Experienced in end-to-end development of learning and instructor-led training materials, including scenario simulations, gamification, and compliance training. Skilled in collaborating with stakeholders and SMEs to resolve complex learning problems and elevate learner performance through measurable, impact-driven learning experiences.

Jenny Ineslaine Castro

Instructional Designer, Designer, Online Trainer, +1

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Learning Experience Designer with 11+ years of experience in learning, healthcare, insurance, and corporate training, including 3+ years designing performance-focused learning solutions. Combines performance analysis, instructional design, and engaging storytelling to create scenario-based experiences that drive real-world impact. Experienced in end-to-end development of learning and instructor-led training materials, including scenario simulations, gamification, and compliance training. Skilled in collaborating with stakeholders and SMEs to resolve complex learning problems and elevate learner performance through measurable, impact-driven learning experiences.…Learning Experience Designer with 11+ years of experience in learning, healthcare, insurance, and corporate training, including 3+ years designing performance-focused learning solutions. Combines performance analysis, instructional design, and engaging storytelling to create scenario-based experiences that drive real-world impact. Experienced in end-to-end development of learning and instructor-led training materials, including scenario simulations, gamification, and compliance training. Skilled in collaborating with stakeholders and SMEs to resolve complex learning problems and elevate learner performance through measurable, impact-driven learning experiences.

Available to hire

Learning Experience Designer with 11+ years of experience in learning, healthcare, insurance, and corporate training, including 3+ years designing performance-focused learning solutions. Combines performance analysis, instructional design, and engaging storytelling to create scenario-based experiences that drive real-world impact.

Experienced in end-to-end development of learning and instructor-led training materials, including scenario simulations, gamification, and compliance training. Skilled in collaborating with stakeholders and SMEs to resolve complex learning problems and elevate learner performance through measurable, impact-driven learning experiences.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Training Officer (Learning Experience Design & Learning Development) at dnata Travel (dnata Travel Inc. | Emirates Group Medical Services)

September 1, 2022 - June 1, 2026

Designed end-to-end, SCORM-compliant learning solutions including analysis, storyboarding, development, implementation, and evaluation. Built interactive e-learning using tools such as Articulate Storyline, Rise 360, Vyond, Canva, and video-editing software. Created instructor-led training materials including facilitator guides, learner workbooks, job aids, assessments, and reference guides. Developed scenario-based simulations, gamified learning, onboarding programs, and compliance training. Conducted performance analysis to identify learning/workplace performance gaps and defined objectives and success metrics in partnership with stakeholders and SMEs. Translated complex medical policies and processes into engaging, easy-to-understand learning experiences to improve engagement and participation and drive higher training consistency across departments and regions.

Training Officer (Learning Experience Design & Learning Development) at dnata Travel Inc. | Emirates Group Medical Services

September 1, 2022 - June 30, 2026

Designed performance-focused, learner-centered learning experiences that improve job performance. Conducted performance analysis to identify learning and workplace performance gaps, partnering with stakeholders and SMEs to define learning objectives, success metrics, and business impact. Built curricula for onboarding, compliance, systems, soft skills, and process training. Developed end-to-end learning solutions including analysis, storyboarding, interactive development using tools such as Articulate Storyline, Rise 360, Vyond, and Canva, and produced instructor-led materials (facilitator guides, learner workbooks, job aids, assessments, and reference guides). Created scenario-based simulations, gamified learning, onboarding programs, and compliance training; supported implementation and evaluation to ensure consistent training impact across departments and regions.