I lead UX from discovery through to delivery, working closely with teams to keep things moving and make smart decisions. I’m a collaborative, hands-on designer who speaks up, questions assumptions and makes sure user needs actually shape the product. I thrive in both agency and in-house settings, balancing multiple projects with a friendly, user-centred approach and a passion for delivering intuitive, impactful experiences.

Jack Mace

I lead UX from discovery through to delivery, working closely with teams to keep things moving and make smart decisions. I’m a collaborative, hands-on designer who speaks up, questions assumptions and makes sure user needs actually shape the product. I thrive in both agency and in-house settings, balancing multiple projects with a friendly, user-centred approach and a passion for delivering intuitive, impactful experiences.

Available to hire

I lead UX from discovery through to delivery, working closely with teams to keep things moving and make smart decisions. I’m a collaborative, hands-on designer who speaks up, questions assumptions and makes sure user needs actually shape the product.

I thrive in both agency and in-house settings, balancing multiple projects with a friendly, user-centred approach and a passion for delivering intuitive, impactful experiences.

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Experience Level

Intermediate
Intermediate

Language

English
Fluent

Work Experience

Lead UX Designer at Boohoo Group
January 1, 2022 - January 1, 2025
Led UX on a range of client projects as part of the CRO team, collaborating with UX Designers, UX Dev & Digital Analysts to plan, test and iterate features. Created an internal 'Insight Tracker' to support 50+ A/B tests. Helped redesign site designs to fit a new platform across all brands, and collaborated with developers, stakeholders and other designers to ensure seamless implementation. Presented work to clients and contributed to improving internal UX processes and documentation to boost team efficiency.
UX Designer at Anything Agency
January 1, 2025 - January 1, 2026
Delivered UX strategy, research and design solutions in a fast-paced agency environment. Led UX on multiple client projects from discovery through delivery, balancing multiple work streams. Conducted user research, audits and competitor analysis to inform design decisions. Created wireframes, prototypes and high-fidelity designs to support new features and full-site redesigns. Collaborated closely with developers, stakeholders and other designers to ensure seamless implementation and presented work to clients, aligning on business and user goals. Contributed to improving internal UX processes and documentation.
Junior UX Designer at TAO Digital Marketing
January 1, 2021 - January 1, 2022
Supported UX design activities and collaborated with design and development teams to contribute to UX/UI improvements across client projects.
UX Designer at Boohoo Group
January 1, 2022 - January 1, 2025
Part of the CRO team working with UX Designers, UX Developers and Digital Analysts to create an internal 'Insight tracker' and run 50+ successful A/B tests; contributed to platform-wide design and improving internal UX processes.

Education

BA (Hons) Digital Media at University of Salford
January 11, 2030 - May 28, 2026
BA (Hons) in Digital Media at University of Salford
January 11, 2030 - May 28, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Software & Internet, Media & Entertainment, Professional Services
    paper boohooMAN refresh

    I got given the task to fully re-design / uplift the boohooMAN key pages on a very strict deadline. With this being a full fledged project with a fast turnover I had to move quick, I started by scouting out what our competitors was doing, what features they had and how they was approaching coming up to black Friday.

    Once I gathered my research, I got help from one of our Digital Analysts and got to work. Together we gathered data on user pain points, scroll efficiency and other user focused data. From this I took on improving the look and feel of the pages and making sure it was solely user focused improvements.

    paper Kingspan site refresh

    Led UX strategy and delivery for Kingspan at Anything Agency, transforming complex product journeys into a clear, scalable digital experience. Facilitated stakeholder workshops to align on user needs, business goals, and technical constraints, driving a shared vision across teams. Re-architected information and streamlined key journeys for architects, specifiers, and contractors, reducing friction in product discovery. Produced wireframes and high-fidelity designs, iterating rapidly through feedback and collaboration with developers and content teams. The result was a more intuitive, user-centred experience that enabled faster, more confident decision-making while supporting measurable improvements in usability and commercial performance.