I am a results-driven creative leader with 20+ years of experience scaling organizations, building high-performing teams, and aligning creative vision with operational discipline. I excel at bridging strategy and execution to drive revenue, growth, and sustainable partnerships across sales, design, marketing, and custom products. My work spans ecommerce, print, advertising, graphic design, and community initiatives all across the U.S. I thrive on turning ideas into scalable systems, forging strong client relationships, and delivering measurable outcomes through data-driven dashboards and cross-functional collaboration.…

Jessica Marshall

PRO
5.0 (1 review)

I am a results-driven creative leader with 20+ years of experience scaling organizations, building high-performing teams, and aligning creative vision with operational discipline. I excel at bridging strategy and execution to drive revenue, growth, and sustainable partnerships across sales, design, marketing, and custom products. My work spans ecommerce, print, advertising, graphic design, and community initiatives all across the U.S. I thrive on turning ideas into scalable systems, forging strong client relationships, and delivering measurable outcomes through data-driven dashboards and cross-functional collaboration.…

Available to hire

I am a results-driven creative leader with 20+ years of experience scaling organizations, building high-performing teams, and aligning creative vision with operational discipline. I excel at bridging strategy and execution to drive revenue, growth, and sustainable partnerships across sales, design, marketing, and custom products.

My work spans ecommerce, print, advertising, graphic design, and community initiatives all across the U.S. I thrive on turning ideas into scalable systems, forging strong client relationships, and delivering measurable outcomes through data-driven dashboards and cross-functional collaboration.

See more

Skills

Experience Level

Language

English
Fluent

Work Experience

President at Custom Comet, LLC
January 1, 2019 - Present
Scaled the business from under $500K to $2.3M in revenue within 5 years by designing scalable operational processes and aligning GTM functions; implemented CRM-driven reporting and pipeline management; led forecasting and budgeting; served as systems administrator and strategist for internal tools; negotiated vendor contracts with Fortune 500 clients including Amazon, Duluth Trading Co., Budweiser, and Zumiez; created dashboards to monitor revenue performance and efficiency.
Owner & Designer at Salvaged Soul Designs
January 1, 2008 - Present
Built a niche e-commerce and creative business, managing operations, CRM, client acquisition, and retention strategies; designed and executed sales funnels, lead routing, and onboarding; integrated automation to streamline processes and improve team efficiency.
Owner & Curator at Lexington Art Collective
January 1, 2023 - Present
Co-founded a community-focused creative collective overseeing operational planning, GTM execution, partnerships, and revenue growth; implemented reporting to track ROI for campaigns and events.
Creative Director at Metal Promo
February 28, 2018 - October 24, 2025
Managed a team of 5 CS agents and 10+ freelance designers; owned CRM reporting and account management; designed scalable procedures for sales, customer service, and design; partnered with vendors and finance to analyze conversion rates and campaign ROI; delivered data-driven dashboards to monitor performance.
Graphic Designer at Custom Pins Express
August 31, 2008 - October 24, 2025
Supported creative workflows and client onboarding with a focus on accuracy and efficiency.
Graphic Designer at The UPS Store
September 30, 2012 - October 24, 2025
Managed front-line customer service, fulfillment workflows, and print production operations; oversaw an order pipeline from intake to delivery ensuring SLA adherence.
Creative Director at Metal Promo
June 1, 2011 - February 1, 2018
Managed a team of 5 CS agents, 10+ freelance designers, while owning CRM reporting and account management. Designed scalable procedures for sales, customer service, and design ops to ensure CRM hygiene and deal-stage consistency. Partnered with vendors and finance to analyze conversion rates, campaign ROI, and account profitability. Developed reporting and pipeline reviews to support forecasting accuracy.
Graphic Designer at The UPS Store
September 1, 2010 - September 1, 2012
Managed frontline customer service, fulfillment workflows, and print production operations; oversaw order pipeline from intake through delivery, ensuring SLA adherence.

Education

Bachelor of Arts at The Pennsylvania State University
August 16, 1999 - December 14, 2001

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Retail, Software & Internet, Other, Consumer Goods, Education, Energy & Utilities, Financial Services, Government, Healthcare, Manufacturing, Non-Profit Organization, Real Estate & Construction, Travel & Hospitality, Wholesale & Distribution
    uniE621 Scooter's Speed Shop - Website
    This client requested a brand new, from-scratch website for his local bike shop that specializes in motor bikes of all sorts. Through an intake form that I provide for my clients, we worked side by side to build this beautiful site that is fast, effective, and informative for his small business. We also provide monthly updates on the site for this client and will continue to be part of their support system. https://www.twine.net/signin logo graphicdesigner illustrator branding webdesigner designer…
    uniE621 Black Diamond Equipment - 22 Panel Brochure
    This client approached us with a vision about a big "look book", but wanted to make it portable for his type of customers. We took their big brochure and have slimmed it down to a 22-page brochure that folds over itself, accordion style. Each panel showcases the different divisions of the company, the different products, and specs on each type of machinery. This brochure/lookbook will be a masterpiece for this company for many years to come. graphicdesigner photo designer illustrator logo branding…
    uniE621 Digital Design - Phoenix Christian Church
    This little mobile graphic was used in the Facebook/Instagram feeds for Phoenix Christian Church. They were having a big garage sale that was in a local business parking lot and doing a soup sale. The extra exposure through the web led the tiny church to receive over $1000 for the day to put toward their holiday food baskets for the less fortunate.…
    uniE621 Diamond Remodeling LLC - New Business Cards
    This client came to us with an idea that he created with AI software, but we took it to the next level and made sure everything was spelled properly and that all of the fonts matched. It was a quick and easy project, but paying attention to the details is what set this project apart from the others.…
    uniE621 UPS Store 2891 - Every Door Direct Postcard
    For the past several years, we have provided the artwork for this UPS store's local holiday mailer. This print has coupons, location details, a map, contact information, and a QR code to make it easy for local customers to visit their location.…
    uniE621 First Trust Credit Union - Monthly Ads
    Each month, we created eight different-sized ads for this credit union. The designs range from digital to print, to web, and even digital billboards. They provide us with the details for the upcoming releases, and we provide them with the high-quality artwork for their needs…
    uniE621 Reagan Cafe - Menu Overhaul
    The owner of Reagan Cafe came to us for a complete overhaul of their menu. We took their old single-page menu and turned it into an 8.5" x 14" double-sided menu for dinner, an 8.5" x 14" single-sided menu for breakfast, and this really awesome double-sided ToGo menu. Their previous menu was a simple white sheet with black print. This new design also coincides with the interior updates. We wanted to match the new rustic/country/motorcycle style that they are now going for.…