Operations Manager at St Andrew's Centre

Oversaw day-to-day operations across events, hospitality, ministries, and Sunday services in partnership with the senior leadership team. Improved efficiency by consolidating systems and introducing tools like Xero and booking software. Managed all communications (digital, print, and social) to boost engagement and brand consistency. Led recruitment, staff support, and performance management for two direct reports and a communications placement student. Developed a business plan to grow St Andrew's Centre to increase revenue and become a hub for the community. Delivered two major building projects with a combined budget over £150,000 on time and within scope, managing contractors and stakeholders.

Production Manager at CHS

Worked with top UK brands such as B&Q / Kingfisher, Lakeland, Milk & More and SAG A Cruises. Managed end-to-end logistics for UK-wide photo shoots, developing a response to the creative brief from the client, and conducting location scouting, talent selection, permits, and shoot scheduling. Coordinated photographers, stylists, freelancers, prop buyers, and internal creatives to deliver campaigns. Ensured props, samples, and gear were prepped and on-site. Oversaw multi-brand shoots simultaneously, managing timelines, large budgets, and production resources. Resolved production challenges proactively and provided feedback to photographers and stylists to ensure imagery aligned with brand. Led pre-production for international shoots (e.g., SAG A Cruises) and managed licenses, models, and location shoots in the Canary Islands.

Junior Account Manager / Senior Account Executive at CHS

Successfully managed a diverse portfolio of major UK clients, including Petplan, Greene King Inns, Mitchells & Butler, driving end-to-end campaign development from brief to execution. Used Workflow Max to manage jobs and projects. Spearheaded a full rebrand and multi-channel advertising rollout for a national public chain, ensuring creative consistency and a unified customer-facing identity across all platforms. Built and maintained strong client relationships through compelling campaign presentations, concise briefs, and ongoing performance reviews. Led the development and optimization of paid and organic social media campaigns, driving measurable increases in engagement and brand reach across key platforms.