Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

Hello, I'm Jahanika Kavetuna, a motivated and versatile customer service and administration professional based in Bolton, UK. I have a strong background in handling high volumes of calls, managing bookings, updating systems, and maintaining accurate records. I'm highly computer-literate and comfortable with email communication, digital tools, and content management, including creating UGC and digital products. I'm known for staying organized, reliable, and calm under pressure, with the ability to adapt quickly whether I’m working independently or as part of a team. I’m seeking a customer service or office administration role with flexible hours in the Bolton area and welcome opportunities to contribute to efficient operations and positive client experiences.…Hello, I'm Jahanika Kavetuna, a motivated and versatile customer service and administration professional based in Bolton, UK. I have a strong background in handling high volumes of calls, managing bookings, updating systems, and maintaining accurate records. I'm highly computer-literate and comfortable with email communication, digital tools, and content management, including creating UGC and digital products. I'm known for staying organized, reliable, and calm under pressure, with the ability to adapt quickly whether I’m working independently or as part of a team. I’m seeking a customer service or office administration role with flexible hours in the Bolton area and welcome opportunities to contribute to efficient operations and positive client experiences.

Jahanika Kavetuna

Content Creator, Writer, Graphic Designer, +2





Hello, I'm Jahanika Kavetuna, a motivated and versatile customer service and administration professional based in Bolton, UK. I have a strong background in handling high volumes of calls, managing bookings, updating systems, and maintaining accurate records. I'm highly computer-literate and comfortable with email communication, digital tools, and content management, including creating UGC and digital products. I'm known for staying organized, reliable, and calm under pressure, with the ability to adapt quickly whether I’m working independently or as part of a team. I’m seeking a customer service or office administration role with flexible hours in the Bolton area and welcome opportunities to contribute to efficient operations and positive client experiences.…Hello, I'm Jahanika Kavetuna, a motivated and versatile customer service and administration professional based in Bolton, UK. I have a strong background in handling high volumes of calls, managing bookings, updating systems, and maintaining accurate records. I'm highly computer-literate and comfortable with email communication, digital tools, and content management, including creating UGC and digital products. I'm known for staying organized, reliable, and calm under pressure, with the ability to adapt quickly whether I’m working independently or as part of a team. I’m seeking a customer service or office administration role with flexible hours in the Bolton area and welcome opportunities to contribute to efficient operations and positive client experiences.

Available to hire

Hello, I’m Jahanika Kavetuna, a motivated and versatile customer service and administration professional based in Bolton, UK. I have a strong background in handling high volumes of calls, managing bookings, updating systems, and maintaining accurate records. I’m highly computer-literate and comfortable with email communication, digital tools, and content management, including creating UGC and digital products.

I’m known for staying organized, reliable, and calm under pressure, with the ability to adapt quickly whether I’m working independently or as part of a team. I’m seeking a customer service or office administration role with flexible hours in the Bolton area and welcome opportunities to contribute to efficient operations and positive client experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Support Worker (Volunteer) at Babic Basics

January 1, 2019 - December 31, 2019

Handled high volumes of incoming and outgoing calls professionally, triaged calls, and directed them to the appropriate person or department. Maintained accurate records and updated systems with relevant details, ensuring documentation was current. Coordinated bookings, appointments, and scheduling, logging accurate information into relevant systems. Communicated effectively under pressure with service users, families, and external agencies. Demonstrated reliability, empathy, and professionalism in all interactions.