Available to hire
I’m Jacob Ricketts, a marketing and social media enthusiast with hands-on experience building and managing social content for multiple departments and clients. I thrive in fast-paced, collaborative environments and enjoy turning ideas into engaging digital experiences.
Through school and professional roles, I learned to plan, create, and manage social media content end-to-end, monitor performance, and adapt quickly to feedback. I value empathy, flexible thinking, and clear communication to align content with objectives and build meaningful connections online.
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Intern at Artist Haven Media LLC
May 31, 2025 - October 14, 2025Shooting filmed content for clients using recording equipment; marketing client programs across social media platforms; coordinating social media strategies through weekly firm discussions; developing innovative marketing ideas through collaboration with firm members and clients.
Social Media Assistant at Eastern Connecticut State University – Business Administration Department
May 31, 2025 - October 14, 2025Boosted department event attendance by creating visually compelling social content; promoted the department’s annual contest participants; conceptualized creative social media strategies; mobilized a campus marketing campaign in high-visibility areas to maximize student engagement.
Intern – Social Media Marketing at Office of Alumni Affairs, Eastern Connecticut State University
May 31, 2024 - October 14, 2025Leveraged social media to boost audience engagement with engaging, shareable content; crafted ideas highlighting alumni spirit; managed and scheduled posts across platforms; contributed to weekly discussions to generate innovative strategies; conveyed key messages through thoughtful content creation.
Grocery Clerk at ShopRite
January 1, 2020 - PresentEnsured efficient store operations through cross-department collaboration; delivered excellent customer service with strong product knowledge; learned and recommended new products; managed deliveries, organized stockrooms, maintained inventory, and created displays.
Intern - Social Media Marketing / Video Production at Artist Haven Media LLC
May 31, 2025 - October 14, 2025Shot and edited video content for clients using professional recording equipment; marketed client programs via social media channels to increase awareness; coordinated social media strategies through weekly team discussions; collaborated with firm members and clients to develop innovative marketing ideas.
Social Media Assistant at Eastern Connecticut State University, Business Administration Department
May 31, 2025 - October 14, 2025Boosted department event attendance by creating visually compelling social posts; promoted the department’s annual contest by crafting eye-catching content; conceptualized and executed creative social media strategies aligned with department goals; led campus-wide outreach campaigns to maximize student engagement; supported professors by digitizing articles to improve accessibility.
Social Media Marketing Intern at Eastern Connecticut State University, Office of Alumni Affairs
May 31, 2024 - October 14, 2025Leveraged social media to boost audience engagement by producing engaging and shareable content; highlighted alumni spirit through creative ideas; maintained consistent multi-platform posting; contributed to weekly discussions to generate innovative strategies; crafted key messages to increase audience interest on social media.
Grocery Clerk at ShopRite
January 1, 2020 - PresentEnsured efficient store operations through cross-department collaboration; delivered high-quality customer service using strong product knowledge; managed deliveries, stockrooms, shelf displays, and inventory; assisted customers in finding items based on needs.
Intern at Artist Haven Media LLC
May 1, 2025 - October 14, 2025Shot filmed content for clients using recording equipment, contributing to the firm’s video production. Marketed client programs across social media to increase awareness. Coordinated social media strategies by participating in weekly discussions, showing initiative and communication. Generated innovative marketing ideas through collaboration with team members and clients.
Social Media Assistant at Eastern Connecticut State University – Business Administration Department
May 1, 2025 - October 14, 2025Boosted department event attendance by creating visually compelling social media content. Promoted the department’s annual contest participants through strategic posting; conceptualized and executed creative social media strategies aligned with department goals. Mobilized a campus marketing campaign to maximize student engagement and assisted professors by organizing digital articles.
Intern - Social Media Marketing at Office of Alumni Affairs, Eastern Connecticut State University
May 31, 2024 - October 14, 2025Leveraged social media to boost audience engagement with engaging and shareable content. Crafted messages highlighting alumni spirit and deployed content across multiple platforms. Maintained posting consistency by managing release dates and participated in weekly discussions to generate innovative strategies.
Grocery Clerk at ShopRite
January 1, 2020 - PresentEnsured efficient store operations through cross-departmental collaboration. Delivered excellent customer service through strong verbal communication and product knowledge. Managed deliveries, organized stockrooms, and maintained store inventory; stocked shelves and created displays.
Social Media Specialist at Artist Haven Media LLC
January 1, 2025 - PresentProduced and edited short-form video content tailored to client brand goals; Developed, scheduled, and published multi-platform social media content for both the company and its clients; Collaborated with clients to align content strategies with their objectives and maintain consistent communication; Composed monthly social media performance reports to highlight key insights and analytics.
Social Media Assistant at Business Administration Department, Eastern Connecticut State University
September 1, 2024 - May 31, 2025Created social media content that highlighted department news, faculty achievements, and upcoming events across multiple social media platforms; Provided support to the faculty by assisting with everyday department needs.
Social Media Intern at Office of Alumni Affairs, Eastern Connecticut State University
March 1, 2024 - June 1, 2024Crafted and published content for the office’s social media platforms, promoting campus events and alumni achievements; Monitored and managed audience feedback across alumni social media pages to support positive engagement and maintain the department’s online presence.
Retail Internship at Walgreens
June 1, 2020 - September 1, 2020Repaired damaged price tags, stocked and organized products in the store, removed expired products, and addressed customer concerns.
Education
Bachelor of Science in Communication; Minor in Business Administration at Eastern Connecticut State University (ECSU)
January 1, 2021 - January 1, 2025Bachelor of Science in Communication, Minor in Business Administration at Eastern Connecticut State University
January 1, 2021 - January 1, 2025Bachelor of Science in Communication, Minor in Business Administration at Eastern Connecticut State University
January 1, 2021 - January 1, 2025BS in Communication, Minor in Business Administration at Eastern Connecticut State University
January 1, 2021 - January 1, 2025Qualifications
Lambda Pi Eta Honor Society of National Communication Association
January 11, 2030 - March 9, 2026Industry Experience
Education, Media & Entertainment, Professional Services, Retail
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
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