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I’m an experienced operations and team leader with a background in both BPO and healthcare management. I previously served as a Team Leader in the BPO industry, where I managed performance metrics, coached team members, and ensured consistent service excellence. Most recently, I worked as a Practice Manager for a psychiatric telehealth clinic, overseeing daily operations, provider coordination, patient support workflows, and compliance standards. What sets me apart is my dedication, reliability, and commitment to results. I combine strong leadership skills with attention to detail and a people-first approach, ensuring both teams and clients feel supported. I take ownership of my work and consistently strive to exceed expectations.…I’m an experienced operations and team leader with a background in both BPO and healthcare management. I previously served as a Team Leader in the BPO industry, where I managed performance metrics, coached team members, and ensured consistent service excellence. Most recently, I worked as a Practice Manager for a psychiatric telehealth clinic, overseeing daily operations, provider coordination, patient support workflows, and compliance standards. What sets me apart is my dedication, reliability, and commitment to results. I combine strong leadership skills with attention to detail and a people-first approach, ensuring both teams and clients feel supported. I take ownership of my work and consistently strive to exceed expectations.

Mary Grace O. Flores

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I’m an experienced operations and team leader with a background in both BPO and healthcare management. I previously served as a Team Leader in the BPO industry, where I managed performance metrics, coached team members, and ensured consistent service excellence. Most recently, I worked as a Practice Manager for a psychiatric telehealth clinic, overseeing daily operations, provider coordination, patient support workflows, and compliance standards. What sets me apart is my dedication, reliability, and commitment to results. I combine strong leadership skills with attention to detail and a people-first approach, ensuring both teams and clients feel supported. I take ownership of my work and consistently strive to exceed expectations.…I’m an experienced operations and team leader with a background in both BPO and healthcare management. I previously served as a Team Leader in the BPO industry, where I managed performance metrics, coached team members, and ensured consistent service excellence. Most recently, I worked as a Practice Manager for a psychiatric telehealth clinic, overseeing daily operations, provider coordination, patient support workflows, and compliance standards. What sets me apart is my dedication, reliability, and commitment to results. I combine strong leadership skills with attention to detail and a people-first approach, ensuring both teams and clients feel supported. I take ownership of my work and consistently strive to exceed expectations.

Available to hire

I’m an experienced operations and team leader with a background in both BPO and healthcare management. I previously served as a Team Leader in the BPO industry, where I managed performance metrics, coached team members, and ensured consistent service excellence.

Most recently, I worked as a Practice Manager for a psychiatric telehealth clinic, overseeing daily operations, provider coordination, patient support workflows, and compliance standards.

What sets me apart is my dedication, reliability, and commitment to results. I combine strong leadership skills with attention to detail and a people-first approach, ensuring both teams and clients feel supported. I take ownership of my work and consistently strive to exceed expectations.