I'm a passionate Software Engineer specialized in building and operating API-driven services (Java/Spring, PHP/Symfony, Python/Django) with strong experience in service integrations, gateways (Kong), and cloud-native delivery (Docker, CI/CD on AWS). I have developed a particular expertise in the field of finance through: - the design, development and maintenance of banking applications; - integration of services, management, optimization and securing of services exchanged with partners; - support for financial systems and electronic payment terminals and devices; - integration of mobile money payment solution in the existing web application I also have extensive experience as a Technical Support Engineer for SaaS platforms, improving MTTR and resolving L2/L3 tickets with CSAT ~90%, and ensuring smooth onboarding and post-sales support for enterprise products. This blend of backend expertise and customer-facing support allows me to bridge the gap between product development and user experience. I'm driven by problem-solving, strong analysis skills, continuous learning, and delivering value, whether through clean, efficient code or hands-on customer guidance. Open to new experiences to build a challenging career in software development and polishing the solution development techniques through practical work. My goal is to bring ideas to life by creating products with high added value. --- **Employment and project experience** **Freelance LLM Trainer** Revelo _November 2025–Present_ **Freelance LLM Trainer** Turing _September 2025–December 2025_ **Senior Software Engineer / Tech Lead Consultant** Intelso _June 2025–Present_ **Technical Support Engineer** SparkMeter _August 2022–July 2025_ **Software Engineer** Cellulant _July 2022–August 2022_ **Software Engineer** Afriland First Bank _December 2017–June 2022_ **Software Engineer Consultant** Intelso _January 2020–February 2022_ **Technical support engineer** ADSNET _November 2015–December 2017_

Alex Jiokeu

I'm a passionate Software Engineer specialized in building and operating API-driven services (Java/Spring, PHP/Symfony, Python/Django) with strong experience in service integrations, gateways (Kong), and cloud-native delivery (Docker, CI/CD on AWS). I have developed a particular expertise in the field of finance through: - the design, development and maintenance of banking applications; - integration of services, management, optimization and securing of services exchanged with partners; - support for financial systems and electronic payment terminals and devices; - integration of mobile money payment solution in the existing web application I also have extensive experience as a Technical Support Engineer for SaaS platforms, improving MTTR and resolving L2/L3 tickets with CSAT ~90%, and ensuring smooth onboarding and post-sales support for enterprise products. This blend of backend expertise and customer-facing support allows me to bridge the gap between product development and user experience. I'm driven by problem-solving, strong analysis skills, continuous learning, and delivering value, whether through clean, efficient code or hands-on customer guidance. Open to new experiences to build a challenging career in software development and polishing the solution development techniques through practical work. My goal is to bring ideas to life by creating products with high added value. --- **Employment and project experience** **Freelance LLM Trainer** Revelo _November 2025–Present_ **Freelance LLM Trainer** Turing _September 2025–December 2025_ **Senior Software Engineer / Tech Lead Consultant** Intelso _June 2025–Present_ **Technical Support Engineer** SparkMeter _August 2022–July 2025_ **Software Engineer** Cellulant _July 2022–August 2022_ **Software Engineer** Afriland First Bank _December 2017–June 2022_ **Software Engineer Consultant** Intelso _January 2020–February 2022_ **Technical support engineer** ADSNET _November 2015–December 2017_

Available to hire

I’m a passionate Software Engineer specialized in building and operating API-driven services (Java/Spring, PHP/Symfony, Python/Django) with strong experience in service integrations, gateways (Kong), and cloud-native delivery (Docker, CI/CD on AWS).

I have developed a particular expertise in the field of finance through:

  • the design, development and maintenance of banking applications;
  • integration of services, management, optimization and securing of services exchanged with partners;
  • support for financial systems and electronic payment terminals and devices;
  • integration of mobile money payment solution in the existing web application

I also have extensive experience as a Technical Support Engineer for SaaS platforms, improving MTTR and resolving L2/L3 tickets with CSAT ~90%, and ensuring smooth onboarding and post-sales support for enterprise products. This blend of backend expertise and customer-facing support allows me to bridge the gap between product development and user experience.
I’m driven by problem-solving, strong analysis skills, continuous learning, and delivering value, whether through clean, efficient code or hands-on customer guidance.

Open to new experiences to build a challenging career in software development and polishing the solution development techniques through practical work. My goal is to bring ideas to life by creating products with high added value.


Employment and project experience

Freelance LLM Trainer Revelo
November 2025–Present

Freelance LLM Trainer Turing
September 2025–December 2025

Senior Software Engineer / Tech Lead Consultant Intelso
June 2025–Present

Technical Support Engineer SparkMeter
August 2022–July 2025

Software Engineer Cellulant
July 2022–August 2022

Software Engineer Afriland First Bank
December 2017–June 2022

Software Engineer Consultant Intelso
January 2020–February 2022

Technical support engineer ADSNET
November 2015–December 2017

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
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Language

English
Advanced
French
Fluent

Work Experience

Freelance LLM Trainer at Revelo
November 1, 2025 - Present
Enhances AI model capabilities in code execution and data analysis in agnostic environments; develops training content and evaluates model outputs to improve accuracy and usefulness.
Freelance LLM Trainer at Turing
September 1, 2025 - December 31, 2025
Improves AI models based on user specifications and available tools, delivering trainer-led sessions and evaluation feedback to guide model improvements.
Senior Software Engineer / Tech Lead Consultant at Intelsol
June 1, 2025 - Present
Implemented new features and updated client applications (CrossJobs, CameasyGo, MedicaIS, ImmoPlus); authored and updated knowledge-base articles; trained and supported internal users.
Software Engineer at SparkMeter
August 1, 2022 - July 31, 2025
Owned L2/L3 support for SaaS platform and remote assets; resolved complex cases across telemetry, billing, and device connectivity; improved MTTR; built automation scripts to streamline diagnostics and data export; reduced resolution time by ~80% per ticket; delivered customer training and onboarding materials.
Software Engineer at Afriland First Bank
December 1, 2017 - June 30, 2022
Built the Mobile Account Connect feature and integrated MTN Mobile Money; configured and managed Kong API gateway; migrated internal portal architecture to cloud-native stacks; contributed to CI/CD improvements and backend services for enterprise applications.
Project Manager at CDS Technologies
July 1, 2015 - October 31, 2015
Drove telecom network expansion by deploying optical fiber; coordinated customer onboarding and vendor relationships to grow the service footprint; oversaw project timelines and deliverables.
Software Engineer at ADSNET
November 1, 2015 - December 31, 2017
Provided comprehensive support for payment platforms and electronic terminals; developed Android apps for e-ticketing and QR code-based validation; contributed to system reliability and user experience.
Software Engineer at Cellulant
July 1, 2022 - August 31, 2022
Integrated mobile money and payment flows for a SaaS payments platform; contributed to cross-border payments and platform integration; delivered timely fixes and feature updates.

Education

Bachelor of Posts and Telecommunication at National Advanced School of Posts and Telecommunications
November 10, 2008 - November 18, 2011
Master Engineering of Posts and Telecommunication at National Advanced School of Posts and Telecommunications
March 12, 2012 - November 4, 2014

Qualifications

AWS Certified Cloud Practitioner
July 26, 2025 - July 27, 2028

Industry Experience

Financial Services, Software & Internet, Telecommunications, Education, Healthcare, Professional Services, Computers & Electronics, Travel & Hospitality, Retail, Media & Entertainment, Energy & Utilities, Real Estate & Construction
    paper CrossJobs

    AI-powered job aggregator portal built using the Django framework, BeautifulSoup for scraping job offers, and Celery for managing asynchronous tasks, aimed at providing job seekers with a single point of access to various job offers from different sources (https://www.twine.net/signin