Available to hire
I am a dedicated and adaptable professional with experience in healthcare, customer service, and freelance online work. I excel at clear communication, accuracy, and managing multiple tasks efficiently.\n\nHaving worked as a Geriatric Nurse in Jamaica before relocating to the United States, I learned empathy, precision, and the importance of patient-centered care. Since moving to Brooklyn, I have pursued freelance and customer service roles, delivering data entry, app testing, surveys, and user research with reliability and integrity.
Experience Level
Beginner
Language
English
Fluent
Work Experience
Freelance Online Worker at Remote / Freelance
January 1, 2022 - PresentCompleted digital tasks including app testing, surveys, and data entry for online projects. Managed multiple projects simultaneously, ensuring deadlines were met and accuracy maintained. Provided feedback to improve user experiences and app functionality. Built a reputation for reliability and professionalism across international platforms.
Customer Service Associate at Brooklyn, NY
January 1, 2022 - October 19, 2025Handled client inquiries via phone, email, and chat with high satisfaction ratings. Resolved billing and service concerns efficiently and professionally. Maintained accurate records and collaborated with team members for smooth operations.
Geriatric Nurse at Kingston, Jamaica
January 1, 2020 - October 19, 2025Provided compassionate care for elderly patients, focusing on comfort and dignity. Communicated daily with families and physicians to coordinate care plans. Maintained detailed records with attention to confidentiality and accuracy.
Freelance Online Worker at Remote
January 1, 2022 - PresentCompleted digital tasks including app testing, surveys, and data entry for online projects. Managed multiple projects simultaneously, ensuring deadlines were met and accuracy maintained. Provided feedback to improve user experiences and app functionality. Built a reputation for reliability and professionalism across international platforms.
Customer Service Associate at Brooklyn, NY
January 1, 2022 - October 19, 2025Handled client inquiries via phone, email, and chat with high satisfaction ratings. Resolved billing and service concerns efficiently and professionally. Maintained accurate records and collaborated with team members for smooth operations.
Geriatric Nurse at Kingston, Jamaica
January 1, 2020 - October 19, 2025Provided compassionate care for elderly patients, focusing on comfort and dignity. Communicated daily with families and physicians to coordinate care plans. Maintained detailed records with attention to confidentiality and accuracy.
Freelance Online Worker at Various online platforms
January 1, 2022 - PresentCompleted digital tasks including app testing, surveys, and data entry for online projects. Managed multiple projects simultaneously, ensuring deadlines were met and accuracy maintained. Provided feedback to improve user experiences and app functionality. Built a reputation for reliability and professionalism across international platforms.
Customer Service Associate at Various Employers, Brooklyn, NY
January 1, 2022 - October 19, 2025Handled client inquiries via phone, email, and chat with high satisfaction ratings. Resolved billing and service concerns efficiently and professionally. Maintained accurate records and collaborated with team members for smooth operations.
Geriatric Nurse at Kingston, Jamaica
January 1, 2020 - October 19, 2025Provided compassionate care for elderly patients, focusing on comfort and dignity. Communicated daily with families and physicians to coordinate care plans. Maintained detailed records with attention to confidentiality and accuracy.
Education
Diploma in Practical Nursing at Distinction College, Kingston, Jamaica
January 1, 2017 - January 1, 2017Professional Development Coursework in Customer Relations & Communication at Brooklyn, NY
January 1, 2023 - January 1, 2023Diploma in Practical Nursing at Distinction College, Kingston, Jamaica
January 11, 2030 - January 1, 2017Professional Development Coursework in Customer Relations & Communication at Brooklyn, NY
January 11, 2030 - January 1, 2023Diploma in Practical Nursing at Distinction College, Kingston, Jamaica
January 11, 2030 - January 1, 2017Professional Development Coursework in Customer Relations & Communication at Brooklyn, NY
January 11, 2030 - January 1, 2023Qualifications
Industry Experience
Healthcare, Education, Professional Services, Software & Internet
Experience Level
Beginner
Hire a Content Creator
We have the best content creator experts on Twine. Hire a content creator today.