I’m a hands-on IT and digital marketing professional with 7+ years of experience supporting businesses with reliable infrastructure and high-impact online growth. I’ve led major network overhauls, implemented secure Unifi-based LAN/WiFi designs, and supported call-centre style VoIP setups to improve uptime, performance, and customer communication. Alongside IT, I manage end-to-end digital presence—from paid ads on Meta and Google Ads to SEO content planning and analytics reporting—while also creating brand assets and marketing creatives. I enjoy bridging technical and creative work, collaborating with teams and vendors, and delivering practical results that help organizations operate smoothly and market confidently.…

SHARIFF O. JAMES

I’m a hands-on IT and digital marketing professional with 7+ years of experience supporting businesses with reliable infrastructure and high-impact online growth. I’ve led major network overhauls, implemented secure Unifi-based LAN/WiFi designs, and supported call-centre style VoIP setups to improve uptime, performance, and customer communication. Alongside IT, I manage end-to-end digital presence—from paid ads on Meta and Google Ads to SEO content planning and analytics reporting—while also creating brand assets and marketing creatives. I enjoy bridging technical and creative work, collaborating with teams and vendors, and delivering practical results that help organizations operate smoothly and market confidently.…

Available to hire

I’m a hands-on IT and digital marketing professional with 7+ years of experience supporting businesses with reliable infrastructure and high-impact online growth. I’ve led major network overhauls, implemented secure Unifi-based LAN/WiFi designs, and supported call-centre style VoIP setups to improve uptime, performance, and customer communication.

Alongside IT, I manage end-to-end digital presence—from paid ads on Meta and Google Ads to SEO content planning and analytics reporting—while also creating brand assets and marketing creatives. I enjoy bridging technical and creative work, collaborating with teams and vendors, and delivering practical results that help organizations operate smoothly and market confidently.

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Skills

Experience Level

Branding
Expert
CRM
Expert
Facebook Ads
Expert
Google Ads
Expert
Logo
Expert
SEO
Expert
Flyer
Expert
Poster
Expert
Business Card
Expert
WordPress
Expert
Web Design
Intermediate
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Language

English
Fluent

Work Experience

Creative Designer & Digital Marketing Specialist at Solargen Technologies (In-house)
November 1, 2021 - December 1, 2025
Managed the company’s digital presence across relevant platforms to maintain consistent brand visibility and measurable engagement. Planned and ran paid advertising campaigns on Meta and Google Ads to increase awareness and generate qualified leads. Conducted SEO research and produced SEO-optimized content to support organic search growth. Tracked performance using Google Analytics and used insights to refine strategy. Produced marketing and brand assets including catalogues, flyers, posters, product packaging, branded apparel, social media creatives, and other promotional collateral; coordinated with agencies and vendors to meet delivery timelines and quality targets.
Software Developer & SEO Specialist (Contract) at Sky Shoppe International
August 1, 2021 - November 1, 2021
Supported front-end and back-end management for SkyShoppe and SkySelections e-commerce websites and Android applications, improving usability and responsiveness. Maintained and updated product listings to ensure accuracy and availability. Handled customer inquiries submitted through digital channels, providing timely and professional support.
IT Support & Systems Administrator at Solargen Technologies
January 1, 2021 - January 1, 2025
Overhauled the company network from an outdated analogue setup to a secure, unified Unifi ecosystem, reducing network downtime by over 70%. Designed and deployed enterprise WiFi/LAN architecture using VLANs, firewall rules, and traffic segmentation to improve security and performance. Implemented a centralized VoIP call centre and configured automation for Zoho CRM workflows to improve data management and operational efficiency. Integrated Unifi Protect CCTV and access control solutions across company premises, and led IT procurement, asset documentation, and onboarding/training for staff on hardware and software systems.
IT Executive & Systems Administrator at Fossilcote Limited
July 1, 2018 - February 1, 2021
Served as the primary point of contact for IT and technical queries, while leading a team of 3 and coordinating with the marketing function. Diagnosed and resolved hardware, software, and end-user issues to minimize downtime. Deployed new hardware, performed upgrades, applied security patches, and evaluated software/security risks to support IT budgeting and infrastructure planning. Provided onboarding and refresher training for staff on Zoho applications and core network tasks. Designed advertising and print materials including business cards, flyers, posters, product packaging, and branded apparel.

Education

Diploma in Business Information Technology at Jomo Kenyatta University of Agriculture & Technology (JKUAT)
January 1, 2015 - January 1, 2017

Qualifications

CompTIA Data+
January 1, 2025 - September 3, 2026
CompTIA Security+
January 1, 2025 - September 3, 2026
Introduction to Critical Infrastructure Protection (ICIP)
January 1, 2025 - September 3, 2026

Industry Experience

Energy & Utilities, Government, Computers & Electronics, Professional Services, Retail, Telecommunications, Media & Entertainment, Software & Internet, Manufacturing
    TrueFresh Coffee: End-to-End Brand Identity & Packaging Design

    Developed a complete visual identity for a coffee brand, including logo design, packaging concepts, product branding, marketing materials, and digital content. Focused on creating a consistent brand identity that effectively communicates the product’s quality and appeals to its target market.