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Hi, I'm James Harrington. With over two years as a Customer Service Representative at Verizon and more than six years as a freelance illustrator, I bring strong communication skills and creative design expertise together. I enjoy solving customer issues and creating engaging, tailor-made designs that truly meet clients' needs. My background in Game Art & Design fuels my passion for storytelling through visuals. Outside of customer service, I specialize in character animation, storyboarding, and logo design, always eager to research, revise, and deliver high-quality work. I hold a Bachelor of Fine Arts in Game Art & Design and thrive in roles that combine my technical and artistic talents to create meaningful experiences.…Hi, I'm James Harrington. With over two years as a Customer Service Representative at Verizon and more than six years as a freelance illustrator, I bring strong communication skills and creative design expertise together. I enjoy solving customer issues and creating engaging, tailor-made designs that truly meet clients' needs. My background in Game Art & Design fuels my passion for storytelling through visuals. Outside of customer service, I specialize in character animation, storyboarding, and logo design, always eager to research, revise, and deliver high-quality work. I hold a Bachelor of Fine Arts in Game Art & Design and thrive in roles that combine my technical and artistic talents to create meaningful experiences.

James Harrington

Illustrator, Logo Designer, Concept Artist, +3

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Hi, I'm James Harrington. With over two years as a Customer Service Representative at Verizon and more than six years as a freelance illustrator, I bring strong communication skills and creative design expertise together. I enjoy solving customer issues and creating engaging, tailor-made designs that truly meet clients' needs. My background in Game Art & Design fuels my passion for storytelling through visuals. Outside of customer service, I specialize in character animation, storyboarding, and logo design, always eager to research, revise, and deliver high-quality work. I hold a Bachelor of Fine Arts in Game Art & Design and thrive in roles that combine my technical and artistic talents to create meaningful experiences.…Hi, I'm James Harrington. With over two years as a Customer Service Representative at Verizon and more than six years as a freelance illustrator, I bring strong communication skills and creative design expertise together. I enjoy solving customer issues and creating engaging, tailor-made designs that truly meet clients' needs. My background in Game Art & Design fuels my passion for storytelling through visuals. Outside of customer service, I specialize in character animation, storyboarding, and logo design, always eager to research, revise, and deliver high-quality work. I hold a Bachelor of Fine Arts in Game Art & Design and thrive in roles that combine my technical and artistic talents to create meaningful experiences.

Available to hire

Hi, I’m James Harrington. With over two years as a Customer Service Representative at Verizon and more than six years as a freelance illustrator, I bring strong communication skills and creative design expertise together. I enjoy solving customer issues and creating engaging, tailor-made designs that truly meet clients’ needs. My background in Game Art & Design fuels my passion for storytelling through visuals.

Outside of customer service, I specialize in character animation, storyboarding, and logo design, always eager to research, revise, and deliver high-quality work. I hold a Bachelor of Fine Arts in Game Art & Design and thrive in roles that combine my technical and artistic talents to create meaningful experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Beginner

Language

English

Fluent

Work Experience

Customer Experience Champion II at Verizon

August 1, 2022 - June 18, 2025

Resolving customer issues through first-contact resolution and providing exceptional customer service. Identifying and addressing factors that may cause customers to leave Verizon and finding proactive measures to retain them. Equipped to handle and resolve customer escalations. Identifying opportunities to upsell and offer solutions that benefit the customer and Verizon.

2D Animator at Caution Ready Games LLC

July 1, 2020 - August 31, 2022

Developed storyboards and animatics to visualize animation sequences. Designed and animated characters, backgrounds, and scenes. Implemented feedback and revisions to meet quality standards. Maintained organized files and documentation.

Freelance Illustrator at Myself

September 1, 2018 - August 31, 2022

Created designs based on clients' needs. Researched and developed multiple design options. Took constructive feedback to improve designs. Managed time efficiently to meet deadlines.

Logo Designer at Myself

March 1, 2018 - August 31, 2022

Created logos based on clients' needs. Researched and came up with multiple design options. Took constructive feedback and managed time efficiently.

Assistant Manager at Domino's

September 1, 2016 - August 31, 2022

Assisted in implementing and enforcing company operating standards and policies. Managed a team during shifts including scheduling, training, and performance management. Maintained cleanliness and organization of the store. Controlled inventory levels and ensured proper product storage and rotation. Handled cash transactions and reconciled cash drawers. Provided exceptional customer service by greeting customers, taking orders, and handling concerns.

Concept Artist at Neo Interactive

September 1, 2019 - September 30, 2019

Conceptualized and designed character appearances to ensure they fit the game’s theme and gameplay. Collaborated with the creative director to ensure designs were visually appealing and functional within the game.