I’m a Quality Assurance Analyst with 3+ years of experience ensuring software reliability through manual and regression testing. I’ve worked on web-based applications where I: - Executed regression and functional test cases - Identified, documented, and tracked defects using Jira - Collaborated with developers to improve release quality - Performed API testing using Postman My background in technical support allows me to approach testing from both a technical and user perspective, helping identify issues that impact real-world users. I have experience working in Agile/Scrum environments and contributing to stable, high-quality software releases. Currently, I’m continuing to expand my skills in API testing and beginning to explore automation to improve testing efficiency. I’m actively seeking opportunities as a QA Analyst, Software Tester, or QA Engineer where I can contribute to product quality and continue growing in the field.

James Ekemezie

I’m a Quality Assurance Analyst with 3+ years of experience ensuring software reliability through manual and regression testing. I’ve worked on web-based applications where I: - Executed regression and functional test cases - Identified, documented, and tracked defects using Jira - Collaborated with developers to improve release quality - Performed API testing using Postman My background in technical support allows me to approach testing from both a technical and user perspective, helping identify issues that impact real-world users. I have experience working in Agile/Scrum environments and contributing to stable, high-quality software releases. Currently, I’m continuing to expand my skills in API testing and beginning to explore automation to improve testing efficiency. I’m actively seeking opportunities as a QA Analyst, Software Tester, or QA Engineer where I can contribute to product quality and continue growing in the field.

Available to hire

I’m a Quality Assurance Analyst with 3+ years of experience ensuring software reliability through manual and regression testing.

I’ve worked on web-based applications where I:

  • Executed regression and functional test cases
  • Identified, documented, and tracked defects using Jira
  • Collaborated with developers to improve release quality
  • Performed API testing using Postman

My background in technical support allows me to approach testing from both a technical and user perspective, helping identify issues that impact real-world users.

I have experience working in Agile/Scrum environments and contributing to stable, high-quality software releases.
Currently, I’m continuing to expand my skills in API testing and beginning to explore automation to improve testing efficiency.

I’m actively seeking opportunities as a QA Analyst, Software Tester, or QA Engineer where I can contribute to product quality and continue growing in the field.

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Language

English
Fluent

Work Experience

Technical Support Specialist at Faster Asset Solutions
January 1, 2024 - May 1, 2026
Resolved 30+ technical support tickets weekly, troubleshooting system issues and improving user experience. Identified and escalated recurring software defects to QA and development teams, reducing repeat issues and contributing to faster issue resolution. Analyzed recurring issues to identify patterns and reduce future defects. Collaborated with QA and engineering teams to improve product performance.
Quality Assurance Analyst at Faster Asset Solutions
November 1, 2019 - January 1, 2024
Executed 50+ manual and regression test cases per release cycle to ensure product stability. Identified, documented, and tracked defects using Jira, collaborating with developers to ensure timely resolution. Reproduced bugs, provided detailed reports, improving debugging efficiency for engineering teams. Participated in Agile ceremonies, contributing to sprint planning and improving overall release quality. Prevented critical defects from reaching production, improving application reliability and user satisfaction. Collaborated with cross-functional teams to validate feature updates and ensure product quality across releases.

Education

Bachelor of Science: Psychology at Old Dominion University
January 11, 2030 - May 14, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Software & Internet, Professional Services

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