Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
Swahili
Fluent
English
Fluent
Spanish; Castilian
Beginner
Work Experience
Executive Virtual Assistant at Self-employed
February 1, 2026 - PresentManaged calendars and schedules for executives, improving efficiency by 30%. Coordinated and prioritized 50+ emails daily to ensure urgent messages received prompt attention. Streamlined document organization, reducing file retrieval time by 25%. Drafted and sent professional correspondence on behalf of executives with a 100% error-free record. Handled customer/client inquiries with an average resolution time of 24 hours. Supported onboarding of new clients, contributing to a 20% increase in client satisfaction. Tracked project deadlines to ensure 100% on-time completion. Coordinated virtual events for teams up to 50 participants with 95% positive attendee feedback. Proactively anticipated executive needs to reduce management workload by 20%. Maintained confidentiality with zero breaches.
Revenue Clerk at Mavericks Restaurant
June 1, 2025 - February 1, 2026Reconciled daily sales averaging KES 100,000+ with 98% accuracy across cash, card, and M-Pesa transactions. Reduced cash discrepancies by 40% by implementing stricter end-of-day reconciliation policies. Processed 70+ transactions daily with zero confirmed fraud/misappropriation. Increased payment accuracy by cross-verifying POS reports and manual records daily. Provided administrative support to other operations as needed.
Education
B. Sc. Financial Engineering at Jomo Kenyatta University of Agriculture and Technology
September 1, 2021 - January 1, 2026Executive Virtual Assistant at ALX Academy
February 1, 2026 - May 7, 2026Qualifications
Industry Experience
Professional Services, Media & Entertainment, Retail, Other
Experience Level
Expert
Expert
Intermediate
Intermediate
Intermediate
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