Motivated and detail-oriented graduate with a First Class BA (Hons) in Computer Games Design: Story Development and a strong foundation in narrative writing, research, programming, and 3D modelling. Experienced in online community support, helping resolve player and customer issues quickly and professionally.

Jasmine Greenwood

Motivated and detail-oriented graduate with a First Class BA (Hons) in Computer Games Design: Story Development and a strong foundation in narrative writing, research, programming, and 3D modelling. Experienced in online community support, helping resolve player and customer issues quickly and professionally.

Available to hire

Motivated and detail-oriented graduate with a First Class BA (Hons) in Computer Games Design: Story Development and a strong foundation in narrative writing, research, programming, and 3D modelling. Experienced in online community support, helping resolve player and customer issues quickly and professionally.

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Work Experience

Narrative Designer (Online Community) at Online Community
December 1, 2023 - January 1, 2025
Designed a complex story with a small team for a large community. Assisted players with narrative inquiries and resolved issues professionally and in a timely manner, supporting story consistency and player engagement.
Customer Service Representative / Event Planner (Online Community) at Online Community
December 1, 2023 - January 1, 2025
Coordinated and planned events for a large community, including handling event logistics. Continued developing strong communication skills through regular player and staff interactions while prioritising tasks effectively and maintaining organised event delivery.
Narrative Designer at Online Community
December 1, 2023 - January 1, 2025
Designed a complex story with a small team for a large community. Assisted players with narrative inquiries and resolved related issues professionally and in a timely manner.
Customer Service Representative / Event Planner at Online Community
December 1, 2023 - January 1, 2025
Coordinated and planned events for a large community, including handling event logistics. Continued building strong communication skills through regular player and staff interactions to ensure smooth event delivery and support.
Lead Community Director (Online Community Forum) at Online Community Forum
June 1, 2022 - August 31, 2022
Assisted customers with inquiries and resolved issues in a timely and professional manner. Developed strong communication skills through regular customer interactions. Maintained thorough knowledge of managing budgets to support community operations.

Education

BTEC Level 3 Games Design at College of West Anglia
January 1, 2019 - January 1, 2021
BA (Hons) First Class Computer Games Design: Story Development at University of East London
January 1, 2021 - January 1, 2024
BTEC Level 3 in Games Design at College of West Anglia
January 1, 2019 - January 1, 2021
BA (Hons) First Class in Computer Games Design: Story Development at University of East London
January 1, 2021 - January 1, 2024
BTEC Level 3 Games Design at College of West Anglia
January 1, 2019 - January 1, 2021
BA (Hons) First Class - Computer Games Design: Story Development at University of East London
January 1, 2021 - January 1, 2024

Qualifications

BTEC Level 3 Games Design
January 1, 2019 - January 1, 2021
BA (Hons) First Class Computer Games Design: Story Development
January 1, 2021 - January 1, 2024

Industry Experience

Gaming, Media & Entertainment, Non-Profit Organization, Education, Professional Services