I am Jeannie Faith Atillo, a dynamic and results-driven professional with a strong background in Business development, customer service, and administrative support. I partner with clients to understand their business needs, conduct market research, generate leads, and deliver tailored solutions that improve efficiency and satisfaction. I am a proactive communicator who excels at building relationships and turning insights into actionable strategies. With proven experience in talent acquisition, onboarding, client consultation, and cross-functional coordination, I manage administrative tasks, documentation, and stakeholder engagement to ensure seamless operations. I pride myself on a customer-focused mindset, problem-solving abilities, and a commitment to delivering value-driven outcomes for clients and teams alike.

Jeannie Faith Atillo

I am Jeannie Faith Atillo, a dynamic and results-driven professional with a strong background in Business development, customer service, and administrative support. I partner with clients to understand their business needs, conduct market research, generate leads, and deliver tailored solutions that improve efficiency and satisfaction. I am a proactive communicator who excels at building relationships and turning insights into actionable strategies. With proven experience in talent acquisition, onboarding, client consultation, and cross-functional coordination, I manage administrative tasks, documentation, and stakeholder engagement to ensure seamless operations. I pride myself on a customer-focused mindset, problem-solving abilities, and a commitment to delivering value-driven outcomes for clients and teams alike.

Available to hire

I am Jeannie Faith Atillo, a dynamic and results-driven professional with a strong background in Business development, customer service, and administrative support. I partner with clients to understand their business needs, conduct market research, generate leads, and deliver tailored solutions that improve efficiency and satisfaction. I am a proactive communicator who excels at building relationships and turning insights into actionable strategies.

With proven experience in talent acquisition, onboarding, client consultation, and cross-functional coordination, I manage administrative tasks, documentation, and stakeholder engagement to ensure seamless operations. I pride myself on a customer-focused mindset, problem-solving abilities, and a commitment to delivering value-driven outcomes for clients and teams alike.

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Language

English
Fluent
Tagalog
Fluent

Work Experience

Business Development cum Recruiter at Vista Ventures Immigrations Consultancy
September 1, 2024 - October 1, 2025
Driving business growth and supporting strategic decision-making for clients; responsibilities include market research, lead generation, client relationship management and engagement, sales & revenue growth, data analysis, problem-solving, and project management.
Business Development cum Telesales at Candidzone Technologies
August 1, 2023 - August 1, 2024
Identifies new business opportunities, building client relationships and maintaining market updates; responsibilities include market research, lead generation, pipeline management, client relationship management, strategy execution, cold calling, lead engagement, product presentation, sales targets, client support, and telemarketing.
Telemarketing Representative at Starlink - Ooredoo
September 1, 2021 - July 1, 2023
Provide exceptional customer support and comprehensive information on company products and services; maintain high quality scores; demonstrate product knowledge to ensure customer satisfaction.
Secretary cum Admin at Wyld body fit Studio
November 1, 2020 - August 1, 2021
Supervise schedules of members; manage inventory and supplies; coordinate with suppliers; arrange client meetings; handle queries; knowledge of products and brands; assist with stock merchandising and client-facing duties.
Customer Service Advisor - Collections Dept. at Wipro Ltd Phils. (British Telecom Account)
September 1, 2017 - October 1, 2019
Collections advisor; supervise due payments; de-escalate and resolve customer complaints; maintain records of interactions; build sustainable client relationships.
Sales Coordinator cum Secretary at New Pag-asa Pawnshop Phils.
November 1, 2014 - January 1, 2017
Manages and supervises the Sales department across multiple areas; analyzes auctioned items, sets prices, conducts market research, evaluates trends, and travels for coordinators meetings.
Head Vault Incharge at New Pag-asa Pawnshop Phils.
March 1, 2011 - August 1, 2014
Maintained confidentiality of customer records; conducted security checks and audits; managed cash supply and coordinated bank deposits/withdrawals.
Teller at New Pag-asa Pawnshop Phils.
November 1, 2009 - August 1, 2014
Handled pawn and loan transactions; appraised items; processed payments; managed cash; provided loan terms explanations and maintained confidentiality.
Business Development cum Recruiter at Vista Ventures Immigration Consultancy
September 1, 2024 - October 1, 2025
Driving business growth for clients by conducting market research, lead generation, and client engagement. Provide actionable insights to address business challenges and support strategic decision-making, including market analysis, relationship management, sales support, data analysis, and project coordination.
Telemarketing Representative at Doha, Qatar
September 1, 2021 - July 1, 2023
Provided exceptional customer support and comprehensive information on company products and services; maintained high-quality scores for outbound and inbound calls; demonstrated product knowledge to ensure customer satisfaction and issue resolution.
Customer Service Advisor at Wipro Ltd Phils. (British Telecom Account)
September 1, 2017 - October 1, 2019
Collections advisor for UK BT accounts; supervised due payments, de-escalated complaints, maintained customer interaction records, and built sustainable relationships with clients to provide service excellence.

Education

Associate in Hotel & Restaurant Management at University of Cebu, Philippines
January 11, 2030 - January 1, 2007
Certified Caregiver (CA) at Belmontstreet Management Consultancy, Doha
January 1, 2023 - January 1, 2024
Certified Nursing Assistant (NA) at Asia Euro Training Center, Doha Qatar
January 1, 2023 - January 1, 2024
Associate in Hotel & Restaurant Management at University of Cebu, Philippines
January 1, 2007 - January 1, 2007
Certified Caregiver (CA) at Belmontstreet Management Consultancy, Doha
January 1, 2023 - December 31, 2024
Certified Nursing Assistant (NA) at Asia Euro Training Center, Doha Qatar
January 1, 2023 - December 31, 2024

Qualifications

Certified Caregiver (CA)
January 1, 2023 - January 1, 2024
Certified Nursing Assistant (NA)
January 1, 2023 - January 1, 2024
Certified Caregiver (CA)
January 1, 2023 - December 31, 2024
Certified Nursing Assistant (NA)
January 1, 2023 - December 31, 2024

Industry Experience

Education, Professional Services, Telecommunications, Retail, Travel & Hospitality, Healthcare