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Hi, I'm Jay Edmond Seay, a results-driven customer service professional with 3 years of experience helping customers via phone, email and chat. I thrive in fast-paced environments and pride myself on delivering timely, empathetic solutions. I work well independently in remote settings, maintain accuracy under pressure, and strive to turn inquiries into positive outcomes while maintaining customer satisfaction.…Hi, I'm Jay Edmond Seay, a results-driven customer service professional with 3 years of experience helping customers via phone, email and chat. I thrive in fast-paced environments and pride myself on delivering timely, empathetic solutions. I work well independently in remote settings, maintain accuracy under pressure, and strive to turn inquiries into positive outcomes while maintaining customer satisfaction.

229-04-3054

Content Creator, Voiceover Artist, Content Designer

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Hi, I'm Jay Edmond Seay, a results-driven customer service professional with 3 years of experience helping customers via phone, email and chat. I thrive in fast-paced environments and pride myself on delivering timely, empathetic solutions. I work well independently in remote settings, maintain accuracy under pressure, and strive to turn inquiries into positive outcomes while maintaining customer satisfaction.…Hi, I'm Jay Edmond Seay, a results-driven customer service professional with 3 years of experience helping customers via phone, email and chat. I thrive in fast-paced environments and pride myself on delivering timely, empathetic solutions. I work well independently in remote settings, maintain accuracy under pressure, and strive to turn inquiries into positive outcomes while maintaining customer satisfaction.

Available to hire

Hi, I’m Jay Edmond Seay, a results-driven customer service professional with 3 years of experience helping customers via phone, email and chat. I thrive in fast-paced environments and pride myself on delivering timely, empathetic solutions.

I work well independently in remote settings, maintain accuracy under pressure, and strive to turn inquiries into positive outcomes while maintaining customer satisfaction.

Skills

Microsoft Office

CRM

Experience Level

Microsoft Office

Expert

CRM

Expert

Language

English

Fluent

Work Experience

Customer Service Representative at Cookout

February 1, 2023 - January 1, 2025

Provided customer support via phone, email, and chat; resolved inquiries; maintained customer satisfaction in a fast-paced environment and remote settings; assisted with orders and issue resolution.

Customer Service Representative at Walmart

April 1, 2019 - February 1, 2022

Delivered customer service via phone, email, and in-store channels; resolved product inquiries, processed transactions, and supported issue resolution to maintain customer satisfaction.